After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!

Mark was amazing I couldn't believe how quick and tidy he was. I've used this company a couple of…read moretimes and have been pleased with there work, it's guaranteed for 2 years

We called Manwill Plumbing Heating & Air Conditioning when our AC stopped cooling properly. It was…read moreeasy to schedule, and they sent a technician out quickly. He arrived on time, explained the problem clearly, and went over the repair without any pressure. The work was done the same day, and our AC has been working great ever since. The technician was knowledgeable and efficient. The pricing was fair and straightforward with no surprises -- just honest service at a reasonable cost.

My electrician removed 2 bathroom fans and discovered they've been venting into the attic and never…read morehad ductwork installed to the exterior. I put out for bids on an install of the ductwork and vents through the roof connecting to bathroom fans, and one through an exterior wall that would connect to a kitchen range. I received several responses from HVAC specialists knowing what the job entailed and providing a range of bids for the service. Manwill responded with a message refusing the service and telling me I need an electrician to do this installation. My electrician explicitly requested an HVAC specialist to run the new ductwork and connect the fans to the ventilation system. For being a longstanding business in the community, and a service that installs AC & heating systems requiring ductwork and ventilation, I was surprised they don't understand an electrician doesn't typically provide these HVAC services. I wouldn't have requested the service if I didn't know who I needed the service from. This indicated they most likely neglected to read the details of the request and assumed it was a small job they didn't want. Either way, with their lack of clarification prior to refusing the service, followed by their misinformation and misdirection to a different service altogether, I won't be requesting services from Manwill in the future. This isn't difficult because I've used them prior for annual maintenance calls and they're one of the most expensive HVAC providers in the state. Easy choice. Find another HVAC provider if you don't want to be dismissed or paying too much.

They truly live up to their name! They are all friendly: Jon, Jordan, and Little Dillon!…read more We've had some water pressure issue and needed to fix a leak under our sink. Jon was quick to respond to my message. He was professional and helped schedule our appointment quickly. Jordan and Little Dillon are super quick and efficient. They've figured the issue and resolved the problem. They were also respective by wearing their shoe net inside our home without me asking. I truly appreciate them! They deserve all the kudos! If you need a professional plumber, definitely book with these guys! They have your back! Stay awesome!

I'm not the type to leave a negative review, ever. But I felt that the service provided warranted a…read morenegative review. 1st appointment scheduled with them was great. They were on time and did a good job. Had to schedule another appointment for hydro jetting my lateral line. Setup the appointment for the next day. They never showed. Called them and they apologized for the miscommunication. Scheduled for the first appointment the next day. No show. Called them and they said it was the second appointment even though I had confirmation of 9 AM appointment. So they sent a tech ASAP after missing 2 scheduled appointments. If I worked from home this would be no big deal, but I don't. Very unprofessional for how VERY expensive their services are. Also, I asked for an itemized receipt of the services provided. Three times. Never got anything. Do not recommend friendly services even though the services provided were adequate.

Request for service was handled promptly. The plumber arrived early. A professional and friendly…read moreguy who did a great job at replacing a 34 year old outside faucet. We enjoyed getting acquainted and definitely call upon this company again.

They were very prompt with their response and getting the job done on time. Communication was clear…read moreand they had the years of experience to know how to handle the work load.

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I wasn't expecting a great experience when I started getting bids for a water heater install. Gotta…read moresay the entire experience with Pando plumbing was A+. They were fast, efficient and professional. Jeff was nice and involved start to finish, Chris in the office was the same. Austin was great as well! They really took pride in their work and delivered! In today's world a business that does what they say? Thats a crazy idea! If you have a plumbing problem you might want to consider these guys.

Do not use this company. The technician has no idea what they are doing. Cheyenne in the office…read morejust gives you the runaround. Just needed a toilet fixed or a new toilet. Two weeks gone by still no toilet. They can't fix on site they feel they have to keep coming back and still can't fix it! They cannot diagnose a toilet.

Very efficient, friendly, professional, on time, experienced, questions answered. Called me back…read moreafter leaving a msg.**

I highly recommend these guys. This is now the second home where they've worked on the stop/waste…read morevalve. They're efficient, cost effective and are plumbers NOT landscapers. It was repaired in October and sat for the winter. Comes spring I turned on the water and there was a leak. I called, they came out and repaired it. Thank you STOTT Plumbing

Don't want them in my home. They overcharge both the homeowner and probably HomeServe.read more

These guys are fantastic. Friendly, professional, skilled and affordable. They've earned my loyalty…read moreand I will definitely use them again--in my older home, I know I'll need them!

Do not trust this company! Service was scheduled from 1 to 3. When they didn't show up, I called…read moreand they said that my appointment was lost in their system and that they would send someone right over. 45 minutes later, they showed up. I needed my water heater flushed and my water softener filled with salt. Two very simple services. They proceeded to try to upsell with additional repairs and replacements that I later confirmed were not needed. Their estimate was over $900. I contacted a different plumber who gave me an estimate of half the cost.

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

AYSP were gracious enough to contact me about my post. After doing so, they were able to come out…read moreand fix my unit quickly and well! I will be using them again in the future and make sure I'm clear on if I'm requesting a diagnostic or asking for an estimate.