Mr. Chet Diamond is an excellent driving instructor and evaluator. He explains everything…read morethoroughly and gives a fair assessment.

My name is Peggy evans and I was refered to A1 driving…read moreschool and it was the best decision I could have made in regard to learning how to Drive Espicially since I was an older student who Had never drove before, my instructor was mr. Chet DIMOND who I credit with helping me obtain My license he is extremely professional, patient, And plasesant, he will answer and explain any Questions are concerns as offern as u require Until you become comfortable with and under- stand the maneuvers, I cartainly recommend Him to anyone desiring a driving license it will Be time and funds well spent.

100% recommended. Today I Passed my driving Road test with…read moreAlert Driver training. Alan sir really guided me through his lessons. He prepared me not only for the road test but also made me a confident driver. Thank you so much for such a wonderful experience. ​

Mr. Alan is so calm and pleasant to speak with. I am very happy that he was highly recommended by…read moremy best friend. For all parents out there looking for a driving school in Rock Hill, SC, look no more, please reach out to Alert Driver Training ASAP! I gave him 5 stars and would definitely use him again when my son's turn to drive! Thank you Alan for providing excellent service:)

So ms Tracey good Instructer gave me good tips she very strict too if your children need help being…read moreon time they will learn lol one thing she is patient

My review isn't about the outcome of my child passing or failing but to provide feedback on the…read morecustomer service at the driving test appointment. The driving instructor experience was fine and I believe my daughter had a positive experience. I was grateful that they offered to pick her up at home and drop her off at school. The instructor was great to work with and was very flexible on scheduling. However, the customer service at the driving test could really use improvement. If we had to do it again, the dmv would have been the better option. Here are my improvement recommendations for a better experience at the driving test. Greeting: Don't do: How old are you? Do: Hi student great to see you, are you excited to finally get to the final step of getting your license? Is your parent with you? Process - before the driving test: Don't do: Make your client wait while you wrap up a call with an employee. (This wasn't a show stopper but have a feeling if we were late, we would have been reprimanded so when a client shows up on time, don't make them wait.) Do: Provide a simple explanation of the process including the purpose of the verbal questions that were already covered/passed on the written portion. In the explanation include that the questions aren't being graded and are being asked only to help when they go out to drive. This will help the student relax and not be so nervous. Do: Slow down asking these questions. Remember the student is nervous and even though these questions have been asked over and over again by the owner, the student is hearing them for the first time or it's been awhile. Don't Do: If a student answers these verbal questions incorrectly, work on the shaming facial expression of "are you stupid, we taught you this" and don't talk down to the student. They already feel bad they missed the question and they think it's being scored against them. Miscellaneous Don't Do: Try to prove the paying customer wrong. Don't let ego ruin the potential for a good customer service experience. Process - After the driving test: Don't Do: Skip the hug - it's not very professional and a lot of folks aren't comfortable hugging a stranger. Do: A professional congratulatory handshake would be much preferred and more business professional. Do: Include in the email with the certificate a "thank you for using A-1 Driving School. We know there are several options and we appreciate you choosing us for such an important milestone in your child's life" On our way out, I asked my child if she thought the experience was condescending. She said yes, but that was the way we were talked to throughout the 8 hour classroom session, so I was used to it. Up until the driving test, I had been giving glowing reviews to other parents looking for a driving school. I only wish the last step could have been a positive one.

Excellent instruction. Wish they would have been able to teach manual transmission as well. But…read morehappy enough to send another kid here.

911 Driving School provided a great learning environment for my 15 year old son. He passed his exam…read moreon the first try and learned lots! I'm grateful.

Oscar's provides an in- person classroom option, comprehensive curriculum, and accommodates behind…read morethe wheel drive time quickly once classroom potion is complete. My son was able to take the class and complete driving within two weeks. Instructors were kind but serious, and provided constructive feedback. I appreciated that they required the students to develop a driving contract and review with their parents/guardians and sign. Although a longer drive to Monroe for drop off from Charlotte, it was worth it.

The instructors at this school pride themselves on belittling students and threatening them with…read morefailure. The anxiety my child experienced after these classes was unacceptable and when Greg was told that my child was doing his best, Greg made attempts to talk down to us both. Safety is also a concern as students use breaks to openly vape and vagrant people frequent the parking lot attempting to scam passersby. Highly recommend seeking out a more balanced and compassionate school.

Horrible customer service, no one answers the phone and going in person is a gamble since the owner…read moreis also the instructor. I asked for a partial refund due to my child no longer living in the state and was told I could not since I'm the parent not the student. BUT....the owner had no problem taking my "parent money" when I paid in full upon signing up!! ***beware of slick talking businesses like this one***

Excellent friendly but highly professional school with affordable price…read more I will strongly recommend to anyone.New drivers ,old drivers ,young ,adults. They are consistently doing it's best to help and teach people real driving skills. Do not have any doubts ,instructors are real professional and will dedicate their time to maximize your driving knowledge. We are all humans but this is close to perfection in clients treatment. Absolutely recommended!!!

The North Carolina teen driving process felt overwhelming as someone coming from another state…read more Building Confidence Driving School helped improve my understanding of the NC process and made getting my son his driver's license much easier. DMV appointments are difficult to get and availability can be months out. However, my son was able to take the road test through the school which eliminated the waiting period. Angelo was a great instructor who was patient and easy to work with. He even took my son to the DMV to get his driver's license after they completed the road test. I'd definitely recommend Building Confidence Driving School to any parents of a teenager trying to obtain their license. The school will be there to help you and your teen meet the requirements process, while also helping you avoid the hassle that comes in dealing with the NCDMV.

I can NOT express enough how relieved and grateful I am to have found Building Confident Driving…read moreSchool. I ended up in a sticky situation with another establishment I had put multiple driving hours in with but due to their road vehicle no longer being available I had to quickly find another company to help me with my DMV road test. Not only did I ace my road test but their team was professional, very knowledgeable in the requirements (learner permits, non-owner car insurance, etc.) and held my hand through the entire process. Gratitude to Angelo and Lisa.,

EVERY teen NEEDS this course! DO NOT SKIP THIS!!!!…read more I think anyone with a teen driver with access to this program is INSANE if you don't attend this class. It's a $99 sign up fee, which is returned to you if you sign up with a paper check (yes, you can mail it in). But honestly, the $99 donation to attend this is a steal and INFINITELY VALUABLE if you value your kiddo's life! We did the course 2 years ago for our older teen (pre-covid) & now just completed for the younger teen (post-covid). I wouldn't care if I had to wear a mask the whole day to do this class - I PROMISE you it's PRICELESS to give your teen driver some REAL experience and some good education about driving hazards. Driver training is just not the same as it used to be (and people drive larger cars and faster speeds than 20-30-40 years ago when we all learned!), and even with a year of permit-driving your kid won't get what they can at this course. Hazard/avoidance skills, ABS steering skills, SKID skills (yes, really skidding, like control out of a 360-spin), and drop-curb (tire off road in gravel) experience, curve control, even a simulated drunk-driving (affectionately called "drunk goggles") experience. There's probably even more in there that I forgot! Instructors are AWESOME and really give the full-experience to every kid. YOU DO NOT NEED A VEHICLE to do this - so even if you have to Uber to the program that's fine! An adult does need to attend with the teen, 30 hours on permit driving to attend (yes, they can go before full-license). Don't be put off by the ONE presentation by a Kia Dealer/Rep - Kia (in Charlotte anyway) sponsors and provides the vehicles for this program - it's why the cost is still $99 after years of the program running! Let Kia get their little 'schpeal' in & be patient, again this is abut preparing your kid for REAL driving scenarios that you will never be able to provide in a SAFE environment! Are there some wait times, yes on occasion - let's all be ADULTS here and understand things are sometimes beyond control and 'crap' happens. The program is SMOOTHLY RUN and you'll get all your info by email of what to do, when to go, number to call for issues, etc. (just READ the emails peeps!). Again - I promise you will not regret the skills your teen (and even YOU, you'll get to drive a little also!) will get from this experience. https://putonthebrakes.org

Every driver should take this course! Great experience for situations that show up that you just…read morecan't practice for in a normal driving experience.