Horrible customer service, no one answers the phone and going in person is a gamble since the owner…read moreis also the instructor. I asked for a partial refund due to my child no longer living in the state and was told I could not since I'm the parent not the student. BUT....the owner had no problem taking my "parent money" when I paid in full upon signing up!! ***beware of slick talking businesses like this one***

Excellent friendly but highly professional school with affordable price…read more I will strongly recommend to anyone.New drivers ,old drivers ,young ,adults. They are consistently doing it's best to help and teach people real driving skills. Do not have any doubts ,instructors are real professional and will dedicate their time to maximize your driving knowledge. We are all humans but this is close to perfection in clients treatment. Absolutely recommended!!!

I took this driver's ed a couple years ago. I know it's been a while and I should probably get over…read morehow terrible it was, but it was so terrible that I think about it every couple weeks and regret having to use Helms for Drivers Ed. Mrs. Helms is extremely rude to students both on zoom and during the behind the wheel. I was very anxious for my behind the wheel and I started crying, she told me to get over and that I wasn't the only one who has cried before. She didn't comfort me at all. She was also homophobic and racist during my behind the wheel, which I thought was insane.

This is the worst experience I've ever had since I came to the US. They conned money out of me…read morewithout delivering service as promised.

EVERY teen NEEDS this course! DO NOT SKIP THIS!!!!…read more I think anyone with a teen driver with access to this program is INSANE if you don't attend this class. It's a $99 sign up fee, which is returned to you if you sign up with a paper check (yes, you can mail it in). But honestly, the $99 donation to attend this is a steal and INFINITELY VALUABLE if you value your kiddo's life! We did the course 2 years ago for our older teen (pre-covid) & now just completed for the younger teen (post-covid). I wouldn't care if I had to wear a mask the whole day to do this class - I PROMISE you it's PRICELESS to give your teen driver some REAL experience and some good education about driving hazards. Driver training is just not the same as it used to be (and people drive larger cars and faster speeds than 20-30-40 years ago when we all learned!), and even with a year of permit-driving your kid won't get what they can at this course. Hazard/avoidance skills, ABS steering skills, SKID skills (yes, really skidding, like control out of a 360-spin), and drop-curb (tire off road in gravel) experience, curve control, even a simulated drunk-driving (affectionately called "drunk goggles") experience. There's probably even more in there that I forgot! Instructors are AWESOME and really give the full-experience to every kid. YOU DO NOT NEED A VEHICLE to do this - so even if you have to Uber to the program that's fine! An adult does need to attend with the teen, 30 hours on permit driving to attend (yes, they can go before full-license). Don't be put off by the ONE presentation by a Kia Dealer/Rep - Kia (in Charlotte anyway) sponsors and provides the vehicles for this program - it's why the cost is still $99 after years of the program running! Let Kia get their little 'schpeal' in & be patient, again this is abut preparing your kid for REAL driving scenarios that you will never be able to provide in a SAFE environment! Are there some wait times, yes on occasion - let's all be ADULTS here and understand things are sometimes beyond control and 'crap' happens. The program is SMOOTHLY RUN and you'll get all your info by email of what to do, when to go, number to call for issues, etc. (just READ the emails peeps!). Again - I promise you will not regret the skills your teen (and even YOU, you'll get to drive a little also!) will get from this experience. https://putonthebrakes.org

Every driver should take this course! Great experience for situations that show up that you just…read morecan't practice for in a normal driving experience.

I would not recommend NC Professional Driving School. Sammy did not show up for my son's first…read morebehind the wheel lesson. The morning of he texted me saying he would be a few minutes late. We waited for 45 minutes and he was a no show. The second lesson he changed the time of our scheduled appointment after I texted him to confirm the time on the day of the appoinment. This happened again on my son's second behind the wheel lesson. He changed the time and then was 15 minutes late. He had another student in the car for my son's second lesson and my son's second lesson was driving this other student in the car from Huntersville to Mathews to the student's home. My son said he was not comfortable with the way Sammy spoke to him, more yelling not teaching. My son also informed me that Sammy would be on his phone and texting during lessons! I believe this because day of 3rd behind the wheel I was texting with Sammy and then called him and he answered while driving in the car with a student giving a lesson. I know because after speaking with me for a couple of minutes and me expressing that I was unhappy with his services he told me he was giving a lesson and had to "pay attention" to his student driver. I chose this school based on reviews and that they had a self-paced online teen course. I would highly reconsider using this school for the driver's ed teen education . They are unreliable and do not communicate well. Please take the time to read all reviews and do not make the same mistake I did. Sammy apologized for the way he spoke to me and explained he was having a bad day and has students all over Charlotte. If I am paying a premium of $428.00 I expect the owner to be professional and not make excuses for his disrespectful behavior nor his lack of being able to schedule appointments correctly. He does not respect other people's schedules or time nor does he model safe driving by texting and speaking on the phone during lessons. The lack of respect for my time, the lack of safety while driving and the way he spoke to me were only part of this very unpleasant experience.

The name fits the school! Mr. Sammy was always professional…read moreand courteous! Would highly recommend this driving school!

Very great class. Helped me learn all about driving and the safety of driving. This is the best…read moredriving school helping get experience for the road.

EVEN IF ITS NOT A SCAM I WOULDNT WISH THIS EXPERIENCE ON MY WORST ENEMY…read moreClassroom instruction: Paul threatened to hit me with a baseball bat to teach the class about blunt force trauma... and that was the ONLY thing he ever did that was remotely related to driving. He only ever told stories of how he'd almost died (how many of those stories can you have before it disqualifies you from teaching kids how to drive?) Road Hours: Elijah called me slurs that I didn't even know applied to me at the time and at one point began chanting in Latin. He also routinely encouraged illegal driving practices. Can't report anything because HR is Paul's wife.

Totally recommend Lake Norman Driving Academy. Our son had a great experience with the online class…read moreas well as the 6 hours of driving time. The instructors were helpful and made sure my son was able to complete his driving time before his 15th birthday. Best of all, the instructor came to the house to pick him up for his driving lessons, which makes it super convenient for working parents.

You will receive high quality instruction from Lake Norman Driving Academy! Highly recommend!read more

The entire Staff is very passionate about helping students. All the way from front office…read moresecretary, the week day staff as well as the weekend staff. We would even have the recruiter to come out to help and cheer us on. They want to see you succeed. I would recommend anyone who is thinking about driving for a career. Young, old, or in between. Make 160 Driving Academy your choice to make it happen.

We had a great experience with this driving school. I purchased a few driving lesson packages to…read morehelp get my teen the experience she needed behind the wheel. They came and picked her up at our home and brought her back home after each lesson. I also had them take her to the DMV to obtain her Level 2 driving license. My daughter was very comfortable with both driving instructors Ms. Sherry and Osei. They were very responsive, friendly and knowledgeable. HIGHLY RECOMMEND!

From the owner: A Step Ahead (A.S.A) Driving School strives to focus on one single mission: To provide each…read morestudent with the necessary information and techniques to become a Safe, Responsible and Courteous Driver! In order to possess these qualities, you must always stay "A Step Ahead" of others on the road!

Took my little one to the library today for the Charlotte Hornets Book Bus!…read more They had a cute little event for the kids to encourage them to read. It was fun and engaging for the kids. Hugo the hornets mascot came and entertained the children, he was available for pictures and for everyone that registered their child, they received a golden ticket and were able to get on the book bus to pick out a book that they could keep! This was a great event to kick off summer break!

Never will be back here again. Very pretty library, but I sat in the teenager are which had seats…read moreavailable. The adult section didn't. I was approached immediately and asked if I had a teenager with me. This has never in my life happened to me. I apologized and said I couldn't find sitting in the adult section. She looked at me funny and said "well" so I said I would go. I guess single people are not welcomed in any section not pertaining to adults. Won't ever be back here.