I can't say enough good things about this business. Chris came out, was super nice and…read moreprofessional, did great work at a fair price. 30 min after he left, I noticed my hood wasn't and wouldn't shut all the way. I wasn't sure if it was something he did, so i called him. He met me at a Wawa on my route, discovered that it was just some rust that had built up on the hood clasp (not his fault at all), fixed it for me and wouldn't take any money for it. Stand-up guy. Infinite stars!

Kris was absolutely awesome, both as a person and in his profession. The price was very…read morereasonable, and he opted to not cut corners even though the job would take a longer time to complete. One can clearly see the passion and expertise in his work, through the amount of precision, focus, and attention to detail exhibited. The result was a flawless piece of work that looks like it just came out of the factory. After driving the vehicle again, it felt like driving with a brand new windshield, with no noticeable leaks. I was fortunate to have found Kris and he will definitely be the first person that comes to mind for any similar issues in the future. Thank you again, sir.

On 5/23/26 our RT RR electric Window (2021 CIVIC EX) shattered mysteriously. Called MATA's. Michael…read moreresponded right away. He first checked that they had (or could get) the glass needed. Then we made appointment for Monday AM. Called Monday, he said come right in (Bronx location). Within 1 hour all work completed well. A very reasonable price.

When my windshield shattered, I called Mata Glass Repair--and from the very start, they impressed…read moreme. They were courteous and professional on the phone, clearly experts in their field. The technician arrived quickly and completed the job in under an hour. His skill was evident: there wasn't a scratch or smudge anywhere. The new windshield looked flawless. Every part of the repair process was handled thoughtfully: phone support was friendly, the on-site work was efficient, and they even cleaned up afterward. They explained each step, making me feel well-informed and confident the whole time. I'm thoroughly impressed and will absolutely recommend Mata Glass Repair to friends and family. If you want fast, expert, and reliable windshield service, these are the folks to call. KHADIDJA Jabbi

Went on a recommendation and I was not disappointed. Arríbese and was taken care of quickly. Their…read moreprice were 55% less than Safelite and the job was professionally done. I was very happy with the outcome.

Living in an outer borough allows me to enjoy the thrill of driving (and the sorrows of paying for…read more insurance, gas, parking and maintenance). After experiencing a recent break in (audio head unit + HVAC system theft), I was distraught. First, it was going to cost me money to repair and second, I did not know jack squat about where to go. Because of visible exterior damage, I assumed I needed to seek a body shop. I went to one and someone quoted me at $400 just for the labor. Eek. I tried another. I got a referral from Domenic of Frank & Son Autobody (http://www.yelp.com/biz/frank-and-son-autobody-bronx) and headed to Zerega Avenue. Because Yelp is not strong outside of restaurants reviews, I decided to take a chance and try this referral. Located on the corner of Gleason and Zerega, I parked in front and asked for a quote. Godfrey, a diminutive old man came out, and quickly determined what I needed (he called the dealership and took down estimates for the parts); he wrote the numbers on his hand (I thought it was funny). The total cost was a fraction of the other quotes. I put down a 25% deposit and returned the following weekend to get the work done. Mike (his son) took care of the work (replaced the run channel, shaped the window frame and attached the window sash) within an hour. This family operated business has been running for about 20 years. It is a small shop but the staff is friendly and my experience was positive. I hope that I don't experience something like this (some @$$hole breaking into my car) again, but if I need glass or upholstery repair for my ride, I'm coming back here. IFHTP 1

My car was broken into by breaking my front passenger window. I went to an unnamed location after…read morehaving an appointment by my insurance carrier only to be turned away by misinformation. I Googled auto window repair and 1st Class Auto Glass popped up with several others so I called it first. Ron said that he would be able to replace my window the next day AND he can come to me which was awesome. The job was finished in less than an hour. He removed all of the shattered glass and vacuumed my vehicle thoroughly. I am truly pleased with the services rendered by Ron. There was a Yelp check in offer for 10% off any purchase over $100. I opted not to use it because Ron deserved to receive the full payment for an exceptional job. I am a happy customer because of 1st Class Auto Glass and now I can enjoy my birthday tomorrow knowing my vehicle is taken care of.

This was an awesome experience. Insurance coverage or not, this is definitely the place to go. I…read morecalled Safelite and was told that being that I have a 2021 Honda Pilot they couldn't come to my location and that I would to come to one of their locations. My windshield was cracked. Not only would it take 1-3 hours, their prices were ridiculous. Not only did Ron come before time scheduled, he was done less than a hour. Very professional. He kept me informed when he would be there and when got close he updated me. I definitely recommend him.

Asian Female Driver. Know car repairs as much as fixing well, everything else. Like most people…read morein an unfamiliar area, I am always nervous about trying an auto shop for the first time. My car window was completed shattered by a thief in my neighborhood (Mayor Blasio, you should be ashamed to tell twitter about reduced crime rates). I called almost a dozen shops; Jim answered the phone with a price and told me that the repair could be done on the same day. When I arrived, I noted that the shops are manned by group of seasoned staff who talked straight. The waiting room was spacious and the staff who installed the window cleaned the window (wiped the edges several times) before fitting the glass into a space holder (a rubber frame) then putting the whole set back on to my car. The whole process took approximately 40 min. which is exact what I expected (when in double, google it). I paid what I was quoted over the phone. One day after the repair, I received a follow up text from the store just to make sure that everything is fine. It is a very nice touch in customer service, reflecting the pride and honor of the owner as well as management. As I drove away, another customer who had the same window problem came. I hope those who read this review would never ever need to replace his or her car windows due to theft or accident. If you ever do, I recommend this auto shop.

that is a piece of shit. They stole $4000 of my money and never fixed my 2017 Dodge They gave me…read moreevery excuse in the world and they took two months for my car and nothing was ever fixed. The name is Nelson and he sucks and so does his I will never go back there again after losing almost $4000.

This place had the glass I needed in stock, which helped me get the repair completed without having…read moreto wait. However, the overall experience was more time-consuming than expected. I had to travel to their location and then wait while other vehicles were being repaired before my repair could be completed. The installation itself was decent, but I was disappointed with the cleanup. There was still broken glass left behind, which should have been addressed before the vehicle was returned. I was also surprised to learn that they do not accept card payments. Since this was not communicated in advance, I had to walk and find an ATM to pay.

Yes, I agree with the other reviews quick and easy, right, and I will even admit they saved me…read moreabout 300$, but upon changing my windshield they broke my rear view mirror which cost about 100$ and the side pillar molding next to the windshield and which is about 300$ for the pair so all in all yea they changed my windshield pretty fast.

We had the most random incident with one of the windows in our car, where it literally shattered…read morespontaneously one afternoon. (I think a stone must have randomly ricocheted.) It was almost 6pm, and I was panicking about how to get this window fixed as fast as possible. However, most local spots were closing soon or had already closed. With Yelp at the helm and our car insurance on the line, we came across New and Used. Admittedly, this spot looks a bit... shaddy. Frankly, if I hadn't been so desperate, I might not have taken the plunge. But they were open and ready to talk directly with our insurance (three-way call FTW) and pretty clear about what to expect the next day. It seems one way they keep prices down is not to have all the glass on site, but they told us they would call us the next morning after getting the appropriate piece of glass for our relatively common car. They did call within that expected time frame, and they completed the work in a reasonable amount of time. The waiting area wasn't so great, but there are places within walking distance around you can wait or grab some food. I'm very thankful for this spot and being able to accommodate us. They really reduced the stress of a stressful situation.

Just had a great experience here. My car got broken into and I needed the window replaced. I was…read moreexpecting it to be a very expensive repair since I have an old car and parts can be tough. They got me in right away and pulled an exact copy of my window, to my great surprise. It got fixed on the spot. The repair was very reasonable; much less than I feared I might have to spend. The guy was friendly and nice. Clearly a family-run shop. Liked this place a lot.

First, let me state my car was vandalized. Front passenger window broken. Insurance would cover the…read moredamage. Stressed out over the situation. Being told by several auto glass shop, no appointment, don't have the glass. It was great to learn Master Auto Glass had the glass, worked with my insurance and, " come in by 4pm, we can it fix the window." Was music to my stressed out ears. Job done well, professional and this customer felt safe. A dash cam was installed on my car and the price was well within my budget. Big ups to Master Auto Glass.

I came here because of my insurance. My passenger side glass was broken by someone and so I got…read morethere 10.30 am they put a glass and it was the wrong one then they order another one and by now it's 2 pm I was waiting patiently as I'm pulling out of the place my glass was about a finger open meaning my glass was window was the generic brand I told the guy why would you let me leave like this horrible wow I was order the expensive one idc insurance pays for it like wow I couldn't believe my eyes . I told the guy this is unacceptable. Had to wait 4 days on top of that it was raining a lot . Don't recommend this place horrible service and poor attitude. Never once I told that I needed another glass .