My review, begins at the hospital when my dad was in the hospital and Brad from Amada came to the…read morehospital and went over everything in great detail. One the things he said, was consistency is a priority for for Amada. That was not the case... We used Amada for seven months... In the beginning my father required 24 hour care and then he changed to eight hour care then back to 24 hour care... there was occasional consistency at best. I must give a big shout out to Janice and Jenny who are absolutely fabulous! Janice would work double shifts to care for my dad! There was no doubt that these 2 took great care of my father. However, on the other hand we had 1 caregiver fall asleep on the job and 1 that could not stay off her phone. My appreciation to Amada for sending invoices and notes to my dad's long term health care insurance plan. Brad generally responds right away and tells you what want to hear whether completely up front or not. Overall, I would give Amada 3 stars but Janice and Jenny deserve 5 stars!

Amada is the best care agency in town! Their caregivers are great and Gwen in the office is…read morefantastic!

I've worked for Firstlight, as a caregiver for 2 1/2 years now, and I'm very happy with the…read morecompany. I feel company owners and office staff, truly care about us as employees. FirstLightHomeCare goes above and beyond, when it comes to making sure us as employees, know we are valued and appreciated. That same value is mirrored in how the company feels about the clients, that we care for. When we visit a new client for the first time, a patient care coordinator will introduce us and show us around their home. FirstLight tries their very best to fit their Caregivers and CNA's with the right client, to insure all is comfortable and capable in doing our jobs.

Our family is very long overdue with this YELP review. FirstLight has been committed to caring for…read moreour mom for approximately 2 years now. We moved mom from an assisted living community in another state into my home during COVID. FirstLight provided a thorough assessment of mom's needs and staffed 24-hour care with perfectly matched caregivers (Hager, Abi, Ruby, Violet, Tanya, Janae, Marian, Kristina, Patricia, Keshia, Annette, & Shawna) . Each one possesses their own strengths and gifts, yet all of them without exception, provide a safe, caring, engaging and fulfilling day for mom. Mom is the healthiest she's been in years and I attribute that to being able to keep her at home with the excellent care provided by the team at FirstLight. We are thankful for you all!

500 W Trade is an exceptional residential experience. Very Thankful to live in such a well cared…read morefor community. Thank you to Manuel with the Maintenance team - he is so professional, detailed, and genuinely cares about the work he does. Our concierge team also stands out in delivering high level service. Andrew welcomes us with warmth and sincerity. It's great to see him and the leasing staff ready to help when needed. If you have any interest in considering this community, don't second guess it. Amenities are top notch. Neighbors are friendly. And the building is quality. Thank you to the entire team for all that you do for the residents. Much appreciated.

Several of my friends are residents here at the 500 West Trade apartments and I must say these…read moreapartments have all the bells and whistles of an upscale Manhattan high rise apartment building. Kylah who works in the sales office gave me an extensive tour of all the amenities and I must say I was impressed. The rooftop view is absolutely stunning, on a clear Day you can see Crowders Mountain. There's also a lounge, a gym, a heated outdoor pool, and a private seating area with a Kitchen to entertain your friends, family or guest. On the main level there's multiple televisions overlooking a play yard of billiards, and playful games but the most memorable part of the main level is the beautiful, serene zen garden. Last but not least, the security in this building is amazing, you need a key fob to access all floors and the common areas. 509 West Trade is within walking distance from downtown Charlotte which is a win-win; so of you are looking for an apartment option in Charlotte with great amenities and great people look no further, 500 West Trade is the place to be.

Hello all, This is…read moremy personal review based on my experience living here since August. Please take this information as you see fit. When I first moved into the South Tower, my apartment wasn't ready on the scheduled date. The floor was dirty and the bathroom hadn't been cleaned. I'm not a picky person, and to their credit, they took a couple of hours to clean it after I had mentioned it, however it should have already been ready from the start. My biggest problem was my blinds. They were broken by the previous tenant, and despite calling multiple times and submitting several work orders over the past few months, they still haven't been fixed. The last update I received was that all the blinds were different sizes for different apartment windows, the replacements they had didn't fit, and they're now waiting on a small sample to test before ordering more. It's worth noting that I haven't closed my blinds since I've started living here. Here are the pros and cons of living here: Pros Living in Uptown is extremely convenient -- close to everything, but just far enough that traffic isn't overwhelming. If you get the right unit, the skyline and sunsets are beautiful every day. Pricing is reasonable for the area. I pay $1,400 for a studio. Front office staff and 24/7 concierge are consistently friendly and helpful. There's a pizza spot and a coffee shop downstairs within walking distance. Cons The biggest issue: the water goes out frequently. Since I've lived here, this has happened about 4-5 times, at various times of the day, including today, which is why I'm writing this now. There's no reason water should be shutting off this often. It's a dog-friendly community, but there's been moments where I've stepped into the elevator while there was dog urine on the floor on two separate occasions. Metropolis parking feels like a scam. When I first moved in, overnight parking for guests was $8.99 for 12 hours. Now, parking more than 2.5 hours is automatically $30. On top of that, residents still pay $40/month for garage access, not included in rent. To this day, I'm unsure how I can get parking passes. There wasn't any real explanation when I first moved in. Homeless activity is expected in Uptown, but it often concentrates directly outside the building. It used to be worse when people were sleeping inside the stairwell of the parking deck, behind what is supposed to be a locked door. That has since been fixed, but it's unsettling for residents who come home late at night. Package room access has become restricted. When I first moved in, residents could access the package room at any time. Now, due to past package thefts (which never happened to me personally), the concierge has to open the door every single time. It's understandable for security, but it's also inconvenient if you're trying to grab something quickly or outside of busy hours. Maintenance is extremely slow. They're stretched thin between two buildings, so work orders can take weeks. Reaching the office by phone is nearly impossible. Before I moved in--and even now as a resident--getting someone on the phone is a struggle. There have been days where I've had to call 5-6 times at different hours just to ask a simple question. That shouldn't be happening. CMPD is routinely called out here for various issues. I keep to myself, but the police presence is noticeable. Overall: If you're looking for reasonably priced Uptown living, this place works. I'm not a picky person and most issues don't bother me personally. But the frequent water outages are the main reason I felt compelled to write this review, that's the one thing we shouldn't have to deal with as residents.

Highly recommend reading all the reviews before moving in - there is a reason people write such…read morelong negative reviews, and I haven't seen one that is inaccurate in any way shape or form. Rude leasing agents with a PHD in gaslighting. Maintenance that is clueless and unresponsive. Elevators that hardly work (yes that means you are either locked on your floor, or outside until fixed). Had a squatter living next to us for over a month cooking meth and we had no idea until the cops showed up in our hallway to kick him out. Only good thing about this place is consierge, but the consierge company changes every three months because they can't handle it (nor should they) will follow up with photos & screenshots from leasing office.

Debbie was our real-estate broker in a very competitive market. We toured the home, and at first,…read moreI didn't like it. She showed me the value in the home and explained how the floor plan and neighborhood would be perfect for my young family. There were multi-offers on the house within one day of the house hitting the market. I don't know how she did it, but we got the house! Better yet, the house appraised for more than we purchased it. She saw value and realized it was the perfect fit for us. I am so happy with our house and grateful for her services. I will definitely be using her for all of our home purchases. The real-estate industry is full of crooked people, and it is so nice to to find a honest hardworking agent

Debbie went above and beyond with assisting me in selling my condo. It seemed every time we turned…read morea corner there was an issue that we had to deal with from the mortgage company, financers, HOA issues...nothing turned her away or made her quit! Her patience was awesome!! I also live in California, so her assistance and knowledge was invaluable. I highly recommend her!!

STAY AWAY AT ALL COSTS. BETTER IS JUST AROUND THE CORNER. lived here for two years. everything was…read moregreat, until it absolutely was NOT. One day i came home to pipes busted in the roof of my unit, located in my closet. all of my clothes were destroyed with mildew and mold. my closet quickly formed mold TOP to BOTTOM, and upon further inspection- we were infested with mold. down the hall way, in the bathrooms, every crevice had some form of mold. it was horrible. we expected to have some guidance/ assistance/ or maintenance help from the leasing department but when i tell you that did absolutely nothing, it was laughable. they kept us in the mold infested unit for nearly two months with nothing done, no mold removal, no financial compensation for the storage unit we had to invest in to keep all our clothing, blankets, furniture that couldn't be in the apartment due to the mold and moisture. Morgan Olds (current leasing agent on duty) was one of the rudest and unhelpful people i've ever stumbled across in this field (i work full time customer service and was a realtor for multiple years so that is saying A LOT). he was hateful, inattentive, and negligent to the point they wouldn't allow him to communicate with us- they sent us straight to his boss when we had a problem, whom was lovely. shout out ashely!! though we weren't provided a sliver of help from either one- ashley did provide empathy for our situation We ended up having to break the lease with them due to inhabitable living space and negligence. which was a huge blow financially as we couldn't afford to just pick up and leave with no where to go. I now live 8 minutes down the road in a luxury apartment, same price. great staff and amazing perks. STAY AWAY!!!!!! Ps. all of my neighbors complained of mold and roach infestation too, but we had kitties solving that problem for us so we only had few interactions with the creatures!

Mgmt,maintance,amenities,a joke. (1) mgr,(1) maint.Moved in with paint on counter tops,stove and…read morefloor.Missing recepticle covers and non working recepticles. Ongoing problems w/w&d & mbth toilet.Mbth toilet found not bolted to floor.Dryer vent hose repaired w/aluminum foil tape.Faucet in guest bthrm not bolted to countertop.Water stains on ceiling and more continued to develop.Took 3 mths to acknowledge this serious problem.Found outside wood rotted and insulation drenced with wet mold. Requested mold test on inside but was denied details of findings. Afterwards a water leaking from inside wall. Still not fixed.AC system broke down in hottest part of this Summer.No back up plan for relief.Pool allowed to turn murky green.Did not open until late July. Minimal at best landscaping. Always picking up trash around my place.Found homeless person had been camping out behind stairs.Gates don't work or missing.Dog park is red clay,mud pit rainy days. The apts built in 1985 but you'd think 1965.The list of issues is ongoing.Regardless not worth the price,RUN!!!

I would like to say to anyone needing home care service that I needed care for epilepsy and I found…read morethis and Shelly and her company are the best and they help with everything. They make sure you're taken care of and you don't want for anything I love her and I love Hearts4Home company so anybody looking for home care this is it. Natalie Peterson

From the owner: Our Business specializes in Senior Care through Recreation and Everyday Activities. The Senior…read moreCommunity is the life blood of us all and we want to make sure they continue to enjoy themselves in there Elderly years with Fun Activities and Events that keep them happy and healthy. Come Join the Club!!

Brought my 90 year-old mother here after hip surgery for acute rehab. HORRIBLE place - took her…read morehome after 4 days. In that time, she only had 1 PT session; the food disgusting; the RN giving out medicine was beyond hateful. The facility was old and dingy.

I added this business over two months ago. I have been putting this writing off…read more So I will start now... They took care of my dad with patience and care. Whenever I visited, I was treated warmly, and my father was always resting comfortably in a clean room and a pristine bed, with carefully laundered, comfortable clothes. He had dementia, so he was unable to tell us how the staff was treating him (and never having been the type of person to complain) we had to take non-verbal cues. All the cues pointed to a staff that was both patient and caring. Trust was essential to us and something we considered heavily before deciding on a place for our beloved father. During his final days, our family experienced feelings that I cannot properly put into words here. Likewise, I am unable to express how sensitive the staff was in their treatment of my father. I imagine that they deal with loss on a regular basis, but never once did they regard our grief casually. My father was a kind, gentle, man and was known for his singing voice, his whistling, his love of jazz and his love of the Word. The staff made sure he was able to enjoy all these things during his final days. They all knew him by name, and said he was easy to care for and easy to care about. This was evident in their heartfelt farewell. You can not pay someone to care, and [care] is what they did here. Perhaps I have not adequately relayed, but in my heart I will absolutely, always appreciate every last member of this staff for giving of themselves so selflessly, when it counted most.