I originally chose a different vendor for a tent, tables/chairs, but they did not seem as trustworthy. So, then I started calling different places around Fresno about 6 PM on Saturday, a week before the event. No one answered because all businesses were closed by that time and this was the only place that called me back. I was really pleased with that, and I redrew my order from the other vendor and asked A Party Comes 2 U to do everything, and I am so glad I made that decision. They accommodated to EVERYTHING I asked! They were right on time when I needed the stuff and were very courteous. I would definitely recommend them for your next event. As for the quality of the stuff, I would give 7 out of 10. Chairs were clean, but tables always get covered up. Service- 10/10. read more

This is a family business, and they were great. My 'event' was a "celebration of life" after the funeral of my best friend's mother. The two young men who delivered our order (fulfilled perfectly) were so respectful and kind, it was humbling. I told them where I wanted the tables and chairs, but I was glad that one of them spoke up with a better idea (he knew the path of the sun there). Everything went perfectly, it all felt natural for the guests, and the owner was present during the pickup. Even though it was clear that I was from out of town, I was treated like a long-time customer. read more

My wife and I rented a the 20x30 open sided tent package that includes 6 tables and 48 chairs. We added 6 tablecloths. The owner was immediately responsive by text and we worked out the cost and our specific rental request within 15 minutes. She even sent multiple quotes by text as we discussed our planned event. The only minor hiccup was that my text asking when the rented materials would be dropped off went unanswered initially, but when I called the week before our event to ask, the owner 1) answered by using my first name (points for customer service/organization) 2) and reassured us that materials would be dropped off the day before our event. We were informed that the drop off crew would notify us within an hour of coming to our home. The day of drop off came and was getting into the early evening, so I admittedly started to panic a bit and called again to ensure delivery. I was assured our materials would be delivered within the next few hours, which they were. There seemed to be some confusion between the owner and delivery crew since the crew was asking for more money than we were initially told, but after showing the messages I'd received from the owner, the crew deferred to her. I negotiated a pick up time with the delivery crew, who were very flexible and allowed us to keep the materials another day at no extra cost since it was a Sunday. They arrived the expected day and removed the tent and materials quickly, and they were consistently professional and respectful of my home. The materials weren't anything fancy, but they got the job done. Would definitely use again and recommend to those seeking an event rental company for personal/backyard events. read more

What a terrible company. I wanted chairs, rectangle tables and linens to be delivered. We received chairs, half circle and half rectangle tables, dirty and stained linens all delivered a day early. They just randomly showed up at my house. They also tried to collect more money from my wife than was owed. When I went to set up and realized that we were given all circle linens instead of rectangle I called to try to get the right ones and complain about how dirty they were the owner said she would just come pick up all the items. I later received a text saying they were on the way to pick up the rental. This is 15 before the party started. I will say they made attempts at correcting the problem but the whole point of using a company like this is to save time and stress. They failed horribly in every aspect of their service. read more

I called to rent party supplies but no one ever returned my call and I found much cheaper rentals with better customer service.

Overall had a good experience. Very polite and responsive. Came and delivered and picked up in a timely manner. I'd recommend them to anyone who is having an event. read more

2 stars because I called last minute. My party was on Sunday, I called Saturday afternoon. But prices weren't the best, and communication was terrible. I talked to someone around 1pm, she said chairs will be delivered by 4pm. When I called to check on the delivery, my call was rejected with a "sorry can't talk right now" chairs weren't delivered till nearly 8 Saturday night. Let them know on Sunday chairs when would be ready to pick up later in the evening. They said "after 10 will pick up next day" I text at 8 saying ready to pick up. Still didn't get picked up I'll Monday afternoon. Ok that's fine. The last night I got a text a nearly 1am saying "thank you for business" idk just weird and just sketchy to me. read more

A Party Comes 2 U - Party & Event Planning Near Me - Fresno, California

Horrible experience. I placed my order on May 1st, confirming times, and received a text with the details. I initially wanted my Order delivered early 6/4, but was told they'd have to be delivered 6/3. Okay, fine. I waited today and no one showed up. I attempted to call the business, and received a text stating "Sorry, I can't talk right now." Yes, that's right. From a business owner. I proceed to text about not getting my order, that my chairs were due to be delivered, what's going on. After that I receive a call from a worker verifying my PICK UP at 3:30. I stated no, I don't even have chairs yet, what could they possibly pick up? I then relay my story and the guy says he will call me back in 5, he needs to speak to the owner. 10 minutes goes by and I call him, he still doesn't know what's going on, so I ask him to have his manager call me. She initially says they had me to pick up. Then she says she isn't sure what happened. Then she blamed it on her workers. At this point of course I am upset because I just want my chairs. She says she will send her son. While waiting I send her my initial order text and she said "your event is for tomorrow." Yes, but I had to have my chairs delivered early because that's what they wanted! I did get my chairs and was not charged on delivery. I have no idea if they'll try on pick up. All I know is that I still have no idea what happened to my order, and the owner is very unprofessional- first cant be bothered to answer their business line, then not giving a straight answer, and then trying to blame me. We have a lot of rentals in our future, and I will NEVER use them again. EDIT 6/5: my chairs were picked up today, even though the text states they would be picked up 6/4. read more

They did an awesome job delivering and setting up the bounce house I got from them. They were super nice and friendly. I last minute asked if I could order tables and chairs and they said yes! Super happy they could work with me because I order the tables and chairs last minute. Totally going to book with them again when I need to rent for a party. read more

We ordered a tent from this company for an outdoor party. They were flexible with drop off/setup and pick up times, but the tent they delivered was very dirty and had mud all over it. It was delivered to my parents house so I didn't see the mess until the next day. We wiped it off ourselves then called the company to see if they could maybe discount our purchase. All I can say is I've never been so disrespected by any other company before..!! The woman who answers the phone was incredibly rude. She basically said since I couldn't prove that the tent was dirty there was nothing she could do (again it was across town at my parents' house and we'd already tried to wipe some of it off. It was still dirty though). She basically called me a liar. She even raised her voice at one point and was yelling at me. When I told her she wasn't being very kind and her customer service was lacking she got even worse and said "ok fine, well we'll just come over right now and remove the tent and refund you." I said NO! and that I didn't want a refund or for her to take the tent. We were hosting a party for about 50 people; can you imagine the stress I felt when she said this?! She said "it's too late, my guy already left. He's driving over now to take the tent."I kept telling her no, we want to keep the tent even though it's dirty, we just hoped for a discount. She just kept saying, "No I can't do anything about it now. They're coming right now to take the tent." I couldn't believe how rude she was! They do much of their business via text and they're much nicer through text message. Maybe it's a different person handling the texts? We also worked with Richard, I believe he's the son of the woman on the phone. He was incredibly nice and professional. His mother though... YIKES!! Richard showed up at my parents house and said "I'm here for the tent." My parents politely declined him access to the backyard. Hetried to refund us $20 but at that point it was too late. We refused the refund and he left. There was no making up for that woman's hideous attitude. I give them 1 star because the tent held up nicely through the party. read more

Rented the Karaoke System for a large event at work. I was embarrassed by the poor performance of the Karaoke system that was delivered to me, we had constant troubles getting things to work properly. The karaoke discs that were given to me were scratched, some did not even work, and there were some missing! They were also very outdated in regards to the video and sound quality. Additionally, one microphone did not work at all. The other was given barely worked if you held it in the right position and did not move. I also could not even use the stand that holds the Karaoke system because it was missing a locking pin so we had to pull a table out to set it on. Overall, it was not a good experience at all. I advised the company of what happened and all i got was a text response, "We are sorry for the inconvenience, thank you for letting me know, we greatly appreciate your business" ......... The only good thing of this I will give credit to the delivery guys for being really nice, hence why i gave them one star. But other than that, very poor experience. read more

They were very responsive and willing to work over text messaging. We unfortunately had to cancel our order but we were not charged and we heard back immediately to confirm the update. Thank you A Party Comes 2 U read more

Unfortunately I can't give a review on products they rent. Therefore they get a (forced) one star rating. I reached out to them via email, and Facebook for an event I was having. This happened to fall on a Monday. I didn't receive any form of a response until Friday at 10 or 11pm via Facebook messenger. Extremely unprofessional. Whoever sent the response was very short , and unapologetic for not getting back to me sooner. I won't be referring anyone to this( business) if you want to call it that. By the way, their prices can be beat ! Do your research. I guess I should be blessed to have seen their true colors before I gave them our business. read more

SUPERIOR Customer Service!!!!! I am thrilled to have chosen A Party Comes 2 U for my 10 year vow renewal in July. They were very accommodating and friendly. Punctual, which is always a plus+. I would definitely go with them again for any of our upcoming events. read more

I won't hesitate to call this company again if I need them again. I used them for my niece's birthday party last month and aside one very minor problem everything turned out great. Klay stayed in touch before the event date to make sure we were not going to need anything else during the party. The Sunday we were supposed to meet he texted me in advance to let me know he was on the way. He arrived 45 minutes early with the tables, chairs and all the supplied we rented for him. Party Equipment Rentals should be something really easy and simple but I was a little nervous because in the past I had two bad experiences with other companies and I was afraid the same fate could follow me again. Happily, this time things were different and I did not have to deal with the stress and problems I did in the past. read more

Great people and excellent customer service. Have utilized them for two years running for our major public events. Very happy with them.

I will use A Party Comes 2 U again! I ordered a bounce house, tables & chairs for a birthday party. They were there on time & courteous and the items were in a great condition. They didn't have an issue when I asked for a different banner for the bounce house. Very pleased. read more

We have used Ken and Keo's services for a wedding and a Christmas party. They provided excellent customer service and were easy to work with. We will be using them again. Their prices are also amazing! If you need tables, chairs, linens they are your go to place! read more

Very pleased with the job and professionalism displayed by this company! Will definitely use this company in the future!

Kay does great service but she underpays her workers and expects them to not sleep at night or tend to their families for $40 for setting up tents and ironing linens. In end you do all the work and she don't pay you what you worked. Me and my husband worked for her and ended up being scammed our time and money to put gas to do her jobs. read more

I would definitely use this company again!! They were so nice. I was able to get a tent and tables last minute for my husbands surprise party. They were so accommodating and kept in touch with me the whole time about what time they would be there to drop off and pick up. Kay was awesome and even texted me at 11pm because she was concerned about the rain and wanted to offer a different tent that had walls just on case it poured. Ended up being a really nice day and we didn't even really need the tent but I was thankful to have it just in case. Would definitely recommend. read more

Nothing but great things to say about this company. They have great communication and were willing and able to help us out on somewhat short notice. Great customer service and great affordability. They really made our gathering possible. read more

I had a very poor experience with this business. I reserved tables four weeks in advance for a party I was organizing (out of town) on a Saturday night. The Friday morning before the party I received a text message (the primary means of correspondence) asking if anyone was home because the tables would be delivered that afternoon. I called the women to clarify the obvious mistake. She informed me that they had changed my drop off date (without informing me) and could only deliver the tables that afternoon. Since I was not the owner of the house where the party was being held I had to contact her to make sure this was okay. When I called the women back to confirm the new time she said it would not be the afternoon (as she had just told me), but could now only be delivered between 6-8pm that evening. The owner of the house already had plans. When I asked for a different drop off time (perhaps the one I requested a month ago) I was informed that it was no longer available and I could refuse service if I had a problem. As this was the DAY BEFORE THE EVENT, that was not an option. I was very surprised by this poor customer service because there are several good reviews for this company. Perhaps I was just unlucky, but I found the employees to be rude, the service to be unprofessional (they never once confirmed my order beyond my initial telephone call for the order), and their treatment of me as a paying (and understanding) customer, atrocious. I would highly recommended future customers be weary of this company. While some found it to be great I was extremely dissatisfied with my treatment, the service itself, and the quality of their products. I will say that the linens that I included in my order were beautiful and clean. That was the only thing I was happy with. read more

I just rented a bounce house, canopy tent, 2 tables and 16 chairs from this company. It was a good experience overall. Chairs were clean (all white) and so was the bounce house and canopy tent. Great customer service, and quick set up. Each time I would text or call, I would immediately get a response back in a timely manner. At first I emailed my requests and got a response either late night or next day. I would recommend texting or calling them for a prompt reply. Prices seem to be in line with other similar companies. I will use them again for future parties. read more

Kay was great and easy to work with. They dropped off/set up 2 days prior to our event, and picked up/took down all the supplies at our convenience. We will definitely use them again for future events! Thanks Kay! read more

A party Comes 2 u was great. They got all the stuff that we needed for my sisters birthday. The karaoke was a blast we had a great time. Highly recommended and great customer service. read more

Needed balloon center pieces for school dance. Kay was great! Prompt and reasonably priced.

I love this party rental company! Kay always gives us great service and rentals. Definitely one of the best family owned rental companies in Fresno. read more

I would give NO stars if I could, I reserved a jumper & tables a month a head of time to prevent any issues, with a party comes 2 U , I talked to Ontala & Kay, these items were for my for my huge 4th of July party FOR MY WHOLE FAMILY, they were supposed to deliver the items between 8-11 am on the 4th my party was at 3 pm. The tables were very important, I needed to set up everything on top of them prior to my party as any party thrower know's how important it is to be on time! They arrived 2 hrs late no call just text saying on there way they arrived around 1 pm when they arrived not apologetic at all or friendly they put the tables down looked at the jumper area & said we are not putting up jumper because it wont fit,they never attempted to even set up the jumper & was unwilling to problem solve or set up in a different location for my party, they had horrible customer service pretty much did not care I called Kay she was not helpful & went along with her crew which had a different name, Mendoza party rental not sure if they are the same company or different but they definitely work together & had horrible customer service & very rude, after they left she refused & ignored my calls, as I was pleading please to come back to try to set up the jumper somewhere else , this wasted another hr of my time, remember they were already 2 hrs late for set up, she ignored me & sent me a text message saying there not setting up jumper period it was not safe straight bull, she was so rude & very unprofessional. I was appalled that a party company would act like this after they take your deposit & especially because you are ruining someone else's party. My husband saved the day I was overwhelmed at this point, he was able to find another company to come a set up a jumper in 30 min the same size without any issue at all, I was to stressed at this point to find a replacement jumper, when the new company arrived they could not believe a company would act like that, especially because they did not even try to set the jumper up to show me that it would not work or try to figure out something, I immediately called a party comes 2 u asking for a full refund she still ignored my calls and sent an auto text saying sorry there not available, I tried over an over to talk to her I kept getting an auto text saying sorry can't talk right now. They still have not issued a refund or gave an apology or explanation nothing. I am grateful that another company came to my rescue because this company has zero respect for other people time, money and there party event, very unprofessional business practices and horrible experience. Beware that if you use a party comes 2 u or Mendoza party rental they might ruin your party & they will not care at all or even try to make it right with you, they won't even answer your call, you might get a auto text from them if your lucky! I am still waiting on my refund from this company, I know with these type of business practices, I will have to open up a claim with my cc company to get my money returned to me which is another huge headache. read more