Whatever is promised is EXACTLY what comes to pass! Our experience using Andrew for summer storage…read moreover summer break was exceptional. He was clear and explicit about how to pack and what items would need special handling,; he showed up exactly when he said he would and picked up everything quickly and efficiently... he knows he's dealing with college students and does his best to get ahead of any problems. When it came time for delivery,, it was EASY-PEASY! We arranged a time and he was there as promised, and dropped everything off quickly in the dorm room! Worth every penny!

My son was home in California for Spring Break when RPI decided to close the campus and move to an…read moreonline format for the rest of the school year due to COVID-19. We were not sure what we were going to do with all of the things in my son's dorm room that we had originally planned to store locally since he wouldn't need them in California over the summer (think snow boots and extra bedding). My son contacted Andrew to ask if he could help. Andrew was amazing. He not only set up my son's storage space and contract, he agreed to come pick up my son's boxed items (which my son's roommate packed up for him) and take the boxes to the unit so we wouldn't have to fly out from the west coast. Thank you, Andrew! We whole heartedly recommend Inside Storage Solutions and will definitely be using them again in the future.

The process for online rental was absolutely fantastic. It was so easy to navigate and it went very…read morefast. The property is very secure and extremely well maintained. Would 100% recommend renting here!

I've never used a self storage unit before, but I recent moved to the area and needed a space for…read moresome long term storage. The process was about a simple as it gets. The pricing was the cheapest in the area (I checked several locations before landing here).

I had a wonderful experience working with Bobbie. She was very helpful, sweet, and patient…read morethroughout the entire process. She took the time to listen to me, understand my needs, and work with me to find the best solution. I truly appreciate her hard work, kindness, and dedication. Thank you, Bobbie, for making the experience so much easier and more pleasant!

Amy was a pleasure to deal with; good conversation and experience. Good job Boomerread more

Probably the friendliest and most helpful people I have dealt with in business in decades. I…read moreneeded 4 units, adjacent, in a hurry and Bove was ready and willing to help me make that work. Allsion arranged for me to move in the same day, took care of setting up auto-payment, and in general made the whole hassle that I was facing that required storage in the first place a lot easier to handle. Charlie always makes sure that the occasional stiff door problem is resolved FAST. Another really pleasant person helping out the customers. I have been there 3 years (or is it 4?) and have never had a roof leak in any of my units. They are solid, the doors open and close properly, and the floors are always dry - no ground water seepage even in wet Springs. The floors are raised just enough so that rain water does not roll in, but it is still very easy to get a pallet jack or hand cart into the unit. This is an example of a company in a very low tech, unglamorous business providing a world class quality customer experience on a consistent basis; unsung, under-appreciated, but stunningly easy to deal with and very very high quality units.

Horrible experience. Before my move in 2021, the company assured me they had never had problems…read morewith damaged furniture and talked me out of adding extra insurance coverage. That turned out to be a huge mistake. The movers arrived and barely spoke to me or even made eye contact. When my furniture was delivered, I was shocked by the amount of damage. Several pieces of solid cherry furniture had dents, scratches, and gouges, and it appeared that little or nothing had been properly secured inside the truck. They also damaged walls and put dents in my expensive front door while moving furniture through the house. My floor safe worked perfectly before the move, but afterward I had to destroy it just to get it open. They never explained why they refused to move a large computer desk or my matching Queen Anne recliners. They also failed to reconnect my convertible bed, leaving wires hanging out everywhere. Over the years I spoke with and emailed multiple employees, completed forms, and submitted photos multiple times. Each time I was told to resubmit documentation, and then I would hear nothing back. To this day I have not been reimbursed for any of the damages, which would supposedly be based on weight. This is by far the worst moving company I have ever dealt with. I would strongly caution anyone considering using them.

I wish I could give Mabey's Movers and storage a 0. My mother was moving out of one house into…read morestorage and then into another. When her stuff arrived at her new house it was devastating to see how many things they broke. She has beautiful furniture and antiques, and they were ruined. The door on her hutch cannot be opened because the hinge was torn off the door, an antique victrolla's top was damaged and the governor and crank lost (this is a family heirloom and is irreplaceable!), the corner of the coffee table and 2 dressers were chipped, glassware broken inside the boxes, handles to dressers lost, screws to attach mirrors lost, wheels to furniture gone. After paying over 6,000, the job should have been done more competently. Top it all off, when she calls to report the damage they tell her she should have paid for insurance! Mabey movers are supposed to be insured!!! I would definitely not recommend!

excellent service, great communication, very happy I used rat pack for my storage needs.read more

If I could give negative stars I would. My pod was not delivered when expected. I called at 7 pm…read moreand was told it would be there That evening. Never showed. Called the next day and had to wait for over an hour on hold. The customer service rep was no help at all.

Professional, well trained, handled everything with care, and were very pleasant to work with!…read more They were the best part of our move. Janet and Carl

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Booked a storage unit on 7/31/26. I got a call from the manager of the store. I was then told the…read morerates will go up ( after I was told it's a fixed rate) after 4 months. I was also told I got a smart unit and it's an extra $15 a month for that. I told Amanda (manager) that it's not right I was lied too. She didn't care one bit. Blamed it on the third party booking company. My question , as a company why do you think it's ok to have some represent your company who lies and makes false claims ? Speaks volumes as to the company you are !!

Everything went very well. Clean. Options. Manager answered any question I had so quite…read moreknowledgeable! Easy process and I'll use them for any storage need I have.