So I was referred to Cleaning Gurus by a very good friend and was super excited to work with them…read more The scheduling person was very responsive and timely. I had scheduled a deep clean, which is a 4 hour cleaning and was going to be $150 and intended to use them on a monthly bases. The day came and one cleaning professional showed up on time, at noon, and immediately went to work. They don't really talk to you about what you are looking for or what you want them to focus on. The first cleaning professional was very focused and getting stuff done. The second professional didn't show up until a little over 30 min later and she seemed very distracted by her phone. It was 2:30 and they were gone, the floors were wet but I didn't get to see what they mopped with or how. I was very confused because they definitely werent here for 4 hours and our house definitely wasn't deep cleaned. We started to look around and noticed if there is something under a couch or table or behind something they didn't pick it up. The cleaning professional in the kitchen, she was the distracted one, took all the stuff on my island and moved/piled it on a small side counter. Not organized in any sort of manner. I was going to let all that pass but then I noticed my sons knees, he's a crawler, had become a dirty brown color. I became very concerned because he crawls everywhere and I didn't want him getting sick if they floors were gross. It took numerous swifter pads to clean my floors and I don't have a very big home at all. I contacted them and let them know everything and they asked if I wanted them to send out a manager the next day to clean but I had already cleaned everything myself. You would think with the package confusion and less than satisfactory services they would offer a discount but non was given and they didn't honor their military discount either. I paid for the 2 hour service, a $90 service, but had to reclean my floors, pick up stuff from under stuff, and they didn't even touch my laundry room.

I will always use clean up gurus moving forward. I reached out with a last minute issue and Tara,…read morethe owner reached out promptly with solutions. Josh and his partner were fabulous and accommodating to us still moving out while they got started! Yes, a nightmare sorta day ended with the clean up gurus, leaving my husband and I with the ah-ha moment and deep sigh of relief that we were craving. The crew even followed up the next day as lighting was poor and they wanted to ensure the windows were done to their satisfaction... talk about awesome! Every room and bathroom, nook and cranny was taken care of and I could not be any more pleased. Thank you clean up gurus!

I booked a deal that this company had for a 3 hour deep clean where you can choose areas in your…read morehome to be cleaned as the time allows. I usually get my whole home cleaned bi-monthly but my usual lady has been closed due to Covid since May so I thought I'd try another place out. The booking process was very easy-I grabbed one of the available dates and paid my deposit online. I was assigned Kristen for my scheduled clean. She came in, with a mask, and explained the procedure and was very friendly/professional. You do have to pay for the service up front. In 3 hours, she cleaned only the kitchen and stated that she ran out of time because my cabinets were tall. They are tall, however, the rest of my kitchen wasn't "3 hour deep clean" dirty. I would say just the stovetop had some cooking splashes but nothing else in there was severely dirty to require that much time. In three hours, she did the outer cabinets, stove top, outside of oven, outside of fridge, outside of cabinets, sink area, outside of microwave, range hood, fingerprints from the door and the island top. This took 3 hours...I know it was only one person but time management could have been better. She did do a good job---one would expect with that much time. I was hoping for her to at least get the kitchen and 1.5 bathrooms cleaned in that timeframe. My original cleaner deep cleaned my entire house in 3 hours and did an exceptional job and when my husband came home from work, he would KNOW she came by. He didn't notice a difference this time since the kitchen wasn't a disaster to begin with. The work from Sharon's cleaning company was good, but not something I would go back to, hence the two star deduction. I hope she ends up hiring more people to commit to the deals and hours that she puts out.

I am so happy with Susie and Beach Custom Cleaning! Susie was able to add me in to her schedule…read morequickly and let me know everthing I needed to know each step of the way. Ashlyn, Jasmine, and Madison did a fantastic job! they were very respectful and friendly and did a thorough job! I can't recommend them enough!

5 Stars - Excellent Move-Out Cleaning Service!…read more Sara and her team at Bright Spaces Cleaning Services did an amazing job with my move-out cleaning! I was selling my home and working with a very tight schedule, but Sara was incredibly accommodating and worked with me every step of the way. I could tell from the very detailed quote she provided that this was a company I could trust with my home. They arrived on time, were professional, and did an absolutely amazing job. I unfortunately forgot to take before-and-after pictures, but my home was spotless and looked fantastic for the final walkthrough. Moving and selling a home can be stressful, and having a reliable cleaning company made such a difference. I truly appreciate Sara and her team for making one less thing I had to worry about. I highly recommend Bright Spaces Cleaning Services and will definitely be using them again for any future cleaning needs!

I had a great experience with 757 Best Cleaners. Melissa and Brandi were early and got my house…read moreclean in a timely manner. The bathrooms and kitchen really look nice, and whatever they use smelled great. I just had my floors done so I appreciate them wearing the shoe covers. The price was reasonable for my move-in clean. I'll definitely consider using them again!

Needed a move in cleaning done last minute and Trianna came through. Moved into a new to me home…read more The previous owners had a cat who urinated all over the house but especially the smallest bedroom. While it was hard to get the smell out the remainder of the house smelled great and looked good.

Treanna and her team are top tier! I've had many maid maid services but Do Dirty Cleaning is the…read morebest. They are on time and reliable. They get in do what needs to be done in a timely manner! If you need a cleaning service i highly recommend Do Dirty Cleaning Services

Sending more people than agreed, performing services not requested, overcharging and on top of all…read moreplaying blame games. Quality wise - stains left on the floor, countertops and dining table. You literally have to be present and control every move to get cleaning you expected! Do not recommend.

Great cleaning service with a fantastic owner/manager, Heidie. She works with you on your…read moreschedule and what with what you want done when. Professional and friendly service providers who are always attentive to detail and respectful of you and your home. Highly recommended after 5 years of association!

Katerina and her team did a fantastic job on multiple occasions! I used their services for a deep…read moreclean, as well as a move out/move and clean. They are very detailed oriented and very easy to work with. Would use their services again in the future.

Ekaterine and Capella Cleaning are the best cleaning company in Hampton Roads. I used to contract…read morethe Cleaning Authority but grew tired of their inconsistency, rude customer service, and gross up charge every month. Ekaterine is kind, reliable, consistent, hardworking, and does a tremendous job. I get a sense of relief when I know it's our cleaning week. She goes above and beyond each time. We have been using Capella for over 2 months and I have no interest in changing cleaning groups anytime soon. Very reasonable pricing too. Highly HIGHLY recommended.