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Medina, NY

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A Lily And A Sparrow

5.0 (2 reviews)
Closed • 10:00 am - 6:00 pm

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Hartway Motors - Chevrolet

Hartway Motors - Chevrolet

3.5(11 reviews)
0.1 mi

I've been a Hartway Motors customer for many years, and they've always treated me like family. I'm…read more82 now, and after driving my Chevy Colorado for a long time, it was becoming a bit much for me. I don't drive often, but I wanted something safe, comfortable, and modern enough to help me build confidence with newer technology -- especially wireless maps. I'm not very techy; I just want things to work. For the past couple of years, I had my eye on the Chevy Equinox. What I didn't know was that my son was quietly working behind the scenes with Nichole and Emily to surprise me for my birthday. He looked at the Equinox but realized the 2026 Chevy Trax had a cabin layout similar to my Colorado, with a simple turn‑key start that would make the transition easier for me. He didn't know I could check my emails on my smartphone -- so when the "Congratulations on your new 2026 Chevy Trax" message arrived, I saw it before he expected. I drove straight to Hartway Motors because I had to see it for myself. And I loved it instantly. The Trax was everything I didn't know I wanted. Zippy, stylish, with sporty red accents that made me feel 20 years younger. The cabin was simple, familiar, and not overwhelming at all. It felt like me. Hartway Motors has always been a place I trusted. My family worked here years ago -- even back when Darlene and Charlie ran it. Honest, upfront, and genuinely caring. That hasn't changed. I can walk in anytime with a question and someone is always there to help. I'm not a number here. My son originally thought about going to the city for "better deals," but I insisted: if I was getting a new car, it would be from Hartway. After working with Nichole and Emily, he understood exactly why. No fluff, no pressure -- just an honest deal and real people. Hartway Motors will always be a staple in my home. Tradition, value, and the kind of integrity you don't find everywhere anymore. Thank you for making this 82‑year‑old feel confident, excited, and truly cared for. Randy Klatt was also there to help me celebrate, and my son knew him from school days. I still can't believe it's mine -- I had to pinch myself and keep looking out the window. My son knows me like a book, and everyone worked together in perfect harmony, like a finely tuned engine. This made my 82nd birthday feel incredibly special. Emily took the time to go over the new features with me and even watched me try them myself just to make sure I was comfortable. You can't ask for a more patient person -- she was 100% on board, and you can tell she truly loves what she does. They even got me to sit in a brand‑new Corvette, and Randy gave me the go‑ahead to give it a showroom start‑up. It was amazing -- intoxicating, really -- even if the senior discount didn't quite apply to $140,000. Such a rewarding culture and the best experience of a lifetime. Thank you to everyone involved, and thank you for simply being who you are.

I would strongly recommend avoiding this dealership, especially if you are traveling a significant…read moredistance to purchase a vehicle. I was interested in purchasing a 2024 GMC from Hartway Motors Chevrolet. Before making the nearly 2 hour and 45 minute drive, I specifically asked about the condition of the truck and was told it was in great condition and had been detailed and shampooed. When I arrived, the condition of the truck was completely different from what I had been led to believe. The clear coat was extremely scratched, the tires were heavily worn and appeared to be close to needing replacement, and the front bumper appeared to have been replaced because the color did not match the rest of the truck perfectly. The interior was also unacceptable. I was told the truck had been detailed and shampooed, yet there was concrete or Sheetrock-type dust throughout the interior. The wheels were covered in brake dust and clearly had not been properly cleaned or detailed. To make matters worse, I was told the truck would be delivered to me, and the delivery driver smoked in the truck during the trip, leaving the vehicle smelling like smoke. After driving nearly three hours based on the information I had been given, I decided to walk away from the deal. I spoke with both the salesperson and the manager about the condition of the vehicle. The manager's response was essentially "What do you want us to do?" I found the manager's response and overall demeanor to be extremely unprofessional and dismissive. What bothered me most was that there seemed to be very little concern for me as a customer or for the fact that I had just driven nearly three hours based on what I had been told about this truck. Rather than taking responsibility for the situation or trying to find a reasonable solution, I felt like my concerns simply didn't matter to them. The biggest issue here is trust. I was told this truck was in great condition and had been properly detailed. What I found when I arrived did not match that description at all. Thankfully, I walked away and did not purchase the truck. After seeing the condition of the vehicle and the way the situation was handled, I was left wondering what other problems might have been overlooked or not disclosed. I wasted nearly 5 1/2 hours of driving based on information I was given by this dealership. If you're considering buying a vehicle from Hartway Motors, especially if you're traveling from out of town, I strongly recommend getting detailed photos and videos of the exact vehicle and verifying every claim about its condition before making the trip. For me, this experience completely destroyed my confidence in the dealership. The lack of professionalism, accountability, and concern for the customer was extremely disappointing. I will not be doing business with Hartway Motors Chevrolet again.

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Brodner Equipment - Autonomous mower for the sports field

Brodner Equipment

3.8(8 reviews)
33.2 mi

It's time to eat some humble pie. I wrote a review (bad) last week about one of my machines that…read morehad broke down. The part was only six weeks old and it was sparking, well I took it off and let it sit since last week and just reinstalled it and it seems to be working now. Go figure. Well this morning another one of my machines broke and I didn't have time to really look into the problem and even though I left a bad review (which has been deleted) they took my machine and gave me a loaner so I could catch up with my work. Sorry for being an ass, you guys are great.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

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Brighton Mower Service

Brighton Mower Service

2.9(14 reviews)
42.0 mi
•$$

if you go anywhere else, you messed up! these guys are fair, fast, and just plain Trustworthy. i am…read morenow a lifetime client.

Being told last minute my machine wouldn't be delivered on a Friday sure and Inconvenience. Getting…read morecalled on Monday to ask if my mower was delivered because they don't know where it is or if it was dropped off at the wrong location even more concerning but shit happens. Calling to explain that my hydraulic reservoirs are bone dry and that is not manufacturer spec and being told that it is , completely unacceptable. Then proposing I go to them after paying for pick up and delivery or wait until Friday ? After I'm going on 2 weeks without my mower ? Own your mistake atleast this is not an adequate hydraulic servicing and you should be going back through this machine to make sure stuff is right. Several things documented were never done evidence by the parking brake still not being adjusted being billed for one fuel filter that is off brand and having an on brand filter on the machine ? Sloppy. I hope to hear from Brighton mower leadership. Attached are the staff reported specs for hydraulic fluid so watch out that matches no manual I have seen, I attached those for simple visual evidence. Update: Some technician came to my house identified it was not properly filled before I could ascertain what oil was being added one side had been added without of specification oil. This lead to another call with a rude customer service agent indicating that there product his fine however my warranty clearly dictates what products are used. To correct this all of the hydro oil must be redrained. This has been just about 3 weeks without a lawn mower. Stay away if you have a warranty or want anything done to manufacture specification. It was made clear those specs are optional to Brighton Mower.

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A Lily And A Sparrow - womenscloth - Updated November 2026

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