I get a call from daycare stating my child had slapped a teacher at 4:50pm during nap time. On…read morethe way home, I explained to my child we do not hit teachers. That is not a nice thing to do. We keep our hands to yourself. Well then my daughter proceeds to tell me the teacher squeezed me and it hurt my heart. When she tells me this she sounded sad and hurt. I went into panic mode asking what does that mean? Like you couldn't breathe or were you in pain? I said when we get home, demonstrate to me and your dad what happen. Well we get home and ask more questions, she said momma sit down, I sit down and she sits in between my legs. She said momma push your legs together like this. She said squeeze me, that's what the teacher did to me. So I said did it hurt? she said yes my heart. So when I dropped her off I told the director, I need a meeting. She asked is everything ok, I said yes and no. I didn't want to give her too much info because I didn't want to lose camera footage. They are known to lose footage or they can not play it back. We have our meeting the next day. I explained to her what happened and told her I want to see the cameras. She explains they are live streamed and aren't able to play it back. So happen the area manager was there. I said what do you mean you can't play them back and so what is the point of having them? So she takes me to the area manager to explain the process of the cameras. She asked what do I want to see. I said a teacher squeezed my daughter and she asked for the teachers name. We go over what happened. They explain I understand if I was in your shoes I would be a concerned parent too and I don't think that teacher would do that. I know you and your family have been here since ******* was a baby. Our priority is to make sure your child is safe but we also want to advocate for our teachers too. They tried to reassure me but it didn't work. The director writes my statement, stated they would question the teacher and get her statement, then they would turn this into licensing, licensing would then investigate the school and then licensing would reach out to me to question the situation. They said in the mean time we will keep this teacher and your daughter in separate rooms. I'm still upset because my child has been here since she was 6 months old and it was like they didn't care. At that point my child turned into a number. We wrap up the meeting. My daughter wanted to go home with her dad, so we go get her things and as we are walking out, my daughter points to the wall and said that's the teacher that squeezed me. Mind you she is on the wall for teacher of the month. So I told myself submit the situation yourself. So I go on the website for daycare abuse and submitted a report. Well when I submitted it, I didn't get a confirmation email or anything. So I find out licensing came to daycare but no one was telling me anything. So then I go back to state website and call the 800 number. That same day licensing reaches out to me. We are talking and she's asking questions. She says something that triggers that she is going off my report. I said what? I said wait you didn't get a report from daycare, she said no. I receive this from an online report. I said you came on Monday and I asked them if you came. They were acting like they submitted the report like they were helping. They didn't want to report this because they were already under an investigation. At that point before I had talked to licensing something told me to pull my daughter out and I did. I went in to get a document signed and the director says Brie's not here, is she coming tomorrow, I said nope and then she asked is she coming Friday? I said nope and she then say is she coming back at all and I said nope. She said did you tell anyone. I said I was getting to that. I said my daughter will not be back and she then hands me the withdrawal form. I signed the form and left. I wasn't going to keep my daughter here. The trust from this facility was gone after they didn't report to licensing, my daughter would say she hated this school or she was scared to go in. I couldn't do it. She had went through 5-6 teachers alone in preschool. She doesn't even acknowledge the school when we pass it. That should tell you something. She use to say that's my school. Trust me, it hurt to make that decision because she also had friends she grew up with since they were 6 months old but I did not feel safe leaving her there with her comments.

Our daughter has been going to TLE Pflugerville since she was 3 months old and she is now 2.5yrs…read more We've had many teachers over our time, but a few stand out. Ms. Amaiya has been outstanding with our daughter while she was in Toddler B. Our daughter loves her so much so that now that she has moved on from her class, she will still sometimes refuse to enter the new class unless Ms. Amaiya is there. She has been so great that she'll often at times help take her in the morning until her current teacher is available to get her. We are extremely grateful for her! Currently, our daughter is in Ms. Stephanie's class and she loves and trusts her as well. Ms. Stephanie has been incredible and is always available to give us updates on our daughter's potty training. She encourages her all the time to do things on her own and she's been so crucial for us in helping us potty train our daughter. The front desk of TLE has been amazing as well! Ms. Jessica and her team have done an amazing job and really have given a lot of consistency to the facility that we felt was lacking for a while. Seeing Ms. Jessica's and Ms. Phoenix's faces in the morning always lights up our daughter's face. We are moving away soon and won't be able to send our daughter here. We will truly miss the staff and all they have done for our daughter. They have made such a big impact on our daughter's and our lives and we hope we've made a lasting impression as well.

We had our two children, ages 2 & 3, into this day care for a few months. During these times, it…read morewas difficult to find a reliable and affordable daycare and it was by miracle we found Tree House! Mrs. Rita, he's husband, Leanna, and the staff were awesome! Any little concern, they were on it and responsive. My kids were not used to being apart so Mrs. Rita made efforts to allow my two babies to play and meet each other during the day. This daycare is special and I hope and pray it only gets better for them.

My son attended this WONDERFUL, loving daycare from 3 months old to 4 years and I could not be more…read moregrateful for the experience!! Rita and Kenneth Jones and their incredible team of teachers are just the best and they truly care for and love the children that attend the daycare. My son had the loveliest teacher twice- Miss Hailey, and he just adored her!! Miss Leanna is an angel and truly the reason I brought my baby boy to THK in the beginning. I cannot say enough good things about this gem of a woman! Shaymaa and Kaelynn are also fantastic!! Our experience with the staff as parents was always very positive, my son's needs were met and he received an excellent foundation from the staff at THK. He came home daily having learned new things, was socially adjusted and was well taken care of in the hands of these wonderful people. I recommend this daycare highly!

Let me start by saying, I HEAVILY regret not enrolling my son in this school sooner…read more My son is 6 and has attended school since he was 3. He began at Stepping Stone and, due to a move, continued preschool at Goddard. I feel the need to mention the names of the other schools solely because it was hard to choose between the three. I've also attended several tours when searching for a suitable school and only considered the highest rated ones in my area each time. Please understand that my son and I had a wonderful experience at each school. That being said, Primrose has exceeded all expectations and impresses me beyond words. I cannot begin to describe how incredibly thankful I am for my son to be able to attend this school. The administrative staff, Kortnee, Juli, and Michelle, are absolutely wonderful to interact and coordinate with. The communication here is impeccable. Any incident or concern is immediately addressed with a phone call. They are prompt to respond to messages through the app or email as well as discussing any matters in person. Each day we are greeted by name with a welcoming smile and a "good morning" or a sweet "goodbye". Each staff member fosters a relationship with every child to a point that makes me wonder how they're able to retain such quality, personal knowledge of every single child. Their genuinity sincerely warms my heart and helps gains my trust. THE TEACHERS, OH MY GOODNESS, THE TEACHERS HERE ARE OUTSTANDING. The morale is reinforced with physical notes that acknowledge and praise every student's improvement seen throughout the year. They are authentic, hand written, and personalized for each child. The classroom is spacious and well maintained with many different areas for the students to learn and play. Okay, back to the teachers. Ms. Monte is just absolutely wonderful. I have no other way to describe her. She is so, so caring, patient, and kind. Not only with the students, but with the parents as well. She shows genuine care for each child, something I couldn't be more thankful for. I truly couldn't ask for a better authoritative figure and role model for my son. Her demeanor makes apparent how much she truly enjoys her job and she puts her whole heart into helping the kids learn. The twinkle in her eye and excitement in her voice when she speaks about and interacts with them makes me tear up. I've never once seen her without a contagious smile on her face. This is the only person, not just teacher, I've ever met that shares the same parenting style as me. She consistently displays a level of emotional intelligence that is rare to encounter. She speaks to the children with respect and understanding and helps guide them into thinking with moral and logical reasoning. Ms. Monte does not limit her responsibilities to academic education, she also forms their character by modeling how every human should act. If every teacher were like her, then I know for a fact future generations would thrive and redefine societal standards. I know this may come off as a bit extreme, but what I say is what I truly feel and believe. I couldn't ask for a better influence for my son. Mr. Flores is such a joy to have. He, too, always has a bright smile on his face and tells me how my son's day went with detailed knowledge and a cheerful demeanor. His written notes and personal interactions show recognition to my son's progress which increases his confidence and encourages him to pursue new challenges. Mr. Flores does an excellent job fueling my son's desire to learn. He is also very kind and patient with the students and his studious conduct projects onto the children in a productive way. I am so glad he is part of my child's daily life. Ms. Kaitlyn is great as well! I don't get to interact with her as much, but she has always been wonderful and attentive every time I see her in the classroom. I'm sure you know how kids can be when asking about their day. I try to keep questions open-ended to allow my son to think and elaborate on the details and regardless, he always replies with "I don't know" or, when asked what he learned, he responds with "nothing". This is the only school that has caused him to talk about his day without me even having to ask. Not only that, but he also excitedly and proudly tells me about what he learned that day. We talk about his social interactions, his education, his thoughts and feelings, and whatever else he feels is worth mentioning. I absolutely love hearing all of it and it pleases me to know how much he genuinely enjoys attending this school. As a mother, I couldn't ask for anything more than this school already provides. The kids go on field trips, eat healthy food, learn through hands-on experience, and much more. This experience has blown me away with a standard that I never knew existed. TL;DR: Yes, this is the school you want your child to attend.

one star is not lowest rating that you could give the school. so-called management is…read moreatrocious; Julie, Graham and Courtney are bullies. They treat the staff and parents as if they are ignorant. They continue to lie to the parents about who the actual teacher is. They continue to come up with so called "state law" and "policy" that are not factual and easily obtainable. I would not trust them with my child. Julie, Graham and Courtney are very incompetent and not very intelligent. I would recommend that you take notice in the high turn over on staff and the quality of staff they continue to hire! The good ones who question their daily antics are let go.

As I said, please keep looking they don't care about your child. This ain't it…read more STACY you over exaggerated TF out of that story below. Yes, me and you both know what was said in the messages in the app? And? The point is Emerson waited Monday THE WEEK of spring break to send me a message after 5 o'clock on brightwheel app to tell me my child couldn't attend until 12. No communication. Every time school was out, my child was there before 12. Nobody ever said anything about it then? How I'm supposed to know it's different just because it's spring break? Mind you Our FIRST time ever being there for spring break! Did any teachers/admins reiterate this to me then? Y'all waited the week of through an app to communicate this. A simple phone call would've been a lot more understanding on BOTH ends because in my mind I'm thinking it's something I forgot to do with the WORKFORCE! I can't speak on Tuesday because I didn't drop her off, soo, irrelevant! Now mind you when I came and picked up my daughter Wednesday! (Day 3 into spring break) after just dropping her off. I went in as my norm, got my child and grabbed the few diapers that were there, and her blanket? So what? I was obviously needing to make different arrangements for her for the rest of that week? Stormed out? Stacy Please! You NOR blanca were present. Picking up or dropping off to be exact! Blanca was in the back every time I walked in, so relax. What did I need to say to who? It was a teacher there that I've never had encounter with? Thursday and Friday my child didn't attend? So what? You tell me after just 2 days you took it upon yourself to do some spiteful shit and un enroll my daughter based off Assumptions? Sent her back on a school bus, STILL not contacting her parents? All cause of what you ASSUMED? That's what you told me yesterday over the phone after I had to contact you to see what tf what was going on! THAT was my whole deal! Hell yea I have an issue with YOU! Again you are unprofessional af and your communication sucks! Then you say you called the workforce and mighty funny how they still had my daughter enrolled at Emerson, so what workforce you call hunny? I have receipts on when I, MYSELF, ended care with Emerson. Then went and voided the parent fee in the app lol... just conniving and sneaky af! &PLEASEEEEEE tell me what teacher/admin have I been disrespectful to other than YOU? And this was AFTER the fact! Please tell me what threats I've made? You are extra AF lady. This journey will be a great one because one monkey didn't stop a show. God bless you! & We can go review for review..

Emerson Academy was a wonderful place for our family. We were so sad to leave when we moved out of…read moretown. The teachers and administrators were caring, attentive, and professional. They clearly loved our children and were invested in their growth and development. My son especially loved the animals and affectionately called it "goat school". He transferred there in Pre-K and his teachers were so patient and supportive as he adjusted to a new envirornment. Our daughters started as an infant and was cared for with kindness, capability, and love. We can't recommend Emerson Academy enough!

The infant room was very well staffed and had a calm, nurturing environment. The teachers there…read morewere kind, attentive, and consistent about updating daily events and activities, which we truly appreciated. Unfortunately, our experience in the toddler room was very different. The front entrance door that uses a key code did not always close and lock properly, and the toddler gate leading to the right hallway did not lock securely, which raised safety concerns. A lot of times at pick up that hallway also smelled like a trash bag of poop was stored somewhere. Many toys were kept on high shelves and out of reach, leading children to climb on the shelf in order to access them. During transitions and diaper changes, children were often left without activities, resulting in restlessness and pacing. Cleanup also fell almost entirely on the teachers, as children were not taught or encouraged to help put toys away, which appeared to limit the teachers' ability to support children who were struggling emotionally. Communication was also difficult. At pickup, teachers were understandably busy managing multiple children, but there was little insight into how my daughter's day had gone. Messages sent through the app often had delayed responses. There was also a required supply list that included items such as a water paint kit, colored pencils, a paint apron, and crayons, but these supplies were never used in the classroom. My 2.5-year-old thrives in a structured environment. In this classroom, much of the day was unstructured free play, and she struggled significantly. During her final full week, she spent most of each day sitting and crying. She appeared overwhelmed, isolated, and unable to engage. On three consecutive days, photos shared as "gym activities" showed children sitting against a wall watching the teacher, whereas earlier in her enrollment gym time involved active movement and play. That earlier structure had been far more appropriate for her needs. While the staff were kind, the lack of structure and engagement negatively affected my child's well-being and ultimately led us to seek a different environment. Although another classroom was offered, seeing her cry consistently on the camera and struggle at drop-off made it difficult to continue.

My kids attended this school for about 8 months…read more There are a few pros including: access to cameras, full Spanish immersion, multiple rooms around the school (library, gym, playground) to make it more like a real school. However, I think the cons may out weigh the benefits. Some of my complaints include: there didn't seem to be any sort of curriculum in the toddler classrooms and barely any toys or activities done. They just wandered aimlessly a lot of the time. I know this age is hard, but since moving her to a new school, I've noticed just how much INIC was lacking. A lot of the staff don't speak English at all which made it difficult to communicate at times to figure out what went on/any issues with kids during the day. A big thing for me was my kids were sick literally every single week by the weekend. They'd recover by Monday and be sick again by the next weekend. It was miserable. My kids have gone to many different schools and camps but they have never been as sick as when they attended here. All that said, I think it really makes a difference who the teacher is, because we loved the communication and kindness of our oldest's teacher. I think overall they just have a lot of growing to do to make curriculum more robust and the structure/rules, and maybe cleanliness comparable to other schools/daycares.

We couldn't be happier with our experience at Kiddie Academy. From day one, the staff has been…read morenothing short of amazing--warm, welcoming, and incredibly patient not just with the kids, but with us as parents navigating this journey too. They take the time to really get to know each child and family, which makes all the difference. I especially want to shout out Ms. Mary, who is truly the heart of the Academy. She watches over all the kids like they're her own, and her care and love shine through in everything she does. You can tell she genuinely loves being with the kids, and they absolutely adore her right back. It's such a comfort knowing our little one is spending the day with someone so kind, attentive, and nurturing. It's rare to find a place that feels this safe and supportive--and Kiddie Academy, thanks in large part to Ms. Mary and the rest of the staff, absolutely delivers. We're so grateful!

My son attended this daycare in the infant classroom. I…read morewould urge parents to look at the other recent positive review(s) and objectively decide for themselves if they are false or true. My son's teachers kept quitting and new teachers were joining, with the average tenure of teachers being 1-3 months. (In stark contrast, he now goes to a different daycare where he has the same teachers throughout the almost 9 months he has spent there. ) There was a teacher in his classroom who reported having Covid to the school but the school did not send out a timely notice, only sent it out after I emailed them and asked about the incident. My son ended up getting Covid and resultant chronic ear infections from their tardiness. Very disturbing, callous and borderline illegal. Don't send your kid here.

Best Montessori School around!…read more Where do I begin? The staff here are some of the sweetest and friendliest people I have ever met. They go above and beyond to involve our children in everything and are so patient with them. My son was in Ms. Jerical's class last year with Ms. Gabi, Ms. Becca, and on e more assistant. He raved about them and spoke about them everyday when he came home. He had nothing but great stories to tell. His younger brother took his spot this year and was beyond thrilled to be a part of the Marimont Montessori family. Ms. Rachel the owner, and her husband, run an amazing, clean business and are also so friendly. They always return our calls and emails right away. They have chickens and other farm animals, the children learn to garden, and there is ample outdoor time, which they believe is so important and so do I. I have so many great things I can't fit them all. Stop looking around and have your children go here, you won't be disappointed and your children will THRIVE! We love everyone here. Thank you so much for helping my children grow and be the best they can be!

This may be the only Yelp review I write with tears in my eyes as I think of our wonderful memories…read moreover the past few years at Marimont. Between two children and a cross-country move, we have experienced more than our share of daycares -- easily a half-dozen over the past decade. This one stands out as being the best by a long shot. It doesn't look like much from the outside, but this facility is a hidden gem. My only regret is that we didn't find it sooner. I think the best way to sum up my feelings is that every time I dropped off my child here, I felt such joy -- joy at seeing the directors Rachel and James running a caring-centered facility, joy at seeing the teachers empathetically interacting with children, joy at seeing the kids working independently at lessons that ranged from feeding farm animals on site, working in the gardens or enjoying a variety of lessons inside the classroom. As opposed to stricter Montessori environments I had experienced, where parents were discouraged from participating, we were welcomed here for monthly poetry recitals, Bubbles & Books and more. I loved the random events that inspired creativity, such as Dress Like a Composer Day or Chordate Day. We also participated in extracurriculars such as cooking class. I knew my child was always cared for and would experience a love of learning at this facility. We couldn't have asked for a better start, and how much I miss it now that this chapter is behind us.

Love love love this daycare! The owner is amazing and I love that my child loves going here. Every…read moremorning she arrives to daycare with a smile on her face. My child is taken very well care of. This daycare/ learning center has made my worries as a new parent sending my child to daycare disappear and feel at ease knowing she is in good hands.

This is the most educational, caring and loving childcare center in the Austin/Pflugerville area…read more You will feel very comfortable and secure knowing how well your child is cared for here.

My son attended this WONDERFUL, loving daycare from 3 months old to 4 years and I could not be more…read moregrateful for the experience!! Rita and Kenneth Jones and their incredible team of teachers are just the best and they truly care for and love the children that attend the daycare. My son had the loveliest teacher twice- Miss Hailey, and he just adored her!! Miss Leanna is an angel and truly the reason I brought my baby boy to THK in the beginning. I cannot say enough good things about this gem of a woman! Shaymaa and Kaelynn are also fantastic!! Our experience with the staff as parents was always very positive, my son's needs were met and he received an excellent foundation from the staff at THK. He came home daily having learned new things, was socially adjusted and was well taken care of in the hands of these wonderful people. I recommend this daycare highly!

I absolutely cannot recommend Tree House Kids to any parent. I would recommend that any parent with…read morea child there withdraw. It's important to know that the business changed owners in July/August 2019. We had no major issues until recently when the owner and director put my infant daughter to sleep on her stomach in flagrant violation of all safety recommendations and best practices. She told me she was "old school" which indicated to me that she knew about current guidelines and chose to ignore them. While we had no major safety concerns up until that point, we could not leave our daughter in an environment where *management* blatantly ignores safety. If safe sleep is ignored, what else is going overlooked? We liked the teachers we had but couldn't stay after that. I don't generally post reviews but I feel it's important for other parents to know. I have since spoken with other parents who have withdrawn their children about other alarming issues as well. The current owner has no business whatsoever running a childcare facility. ETA: we were at the other location but it's the same owner for both Dessau and Cedar Ridge locations.