My experience with A & A for gutter cleaning was one of the best I've had with a contractor of any…read moretype. Here's why: 1. Maegen was incredibly responsive. Any questions or concerns I had were answered very quickly. 2. The price was absolutely right! 3. They have a formal job system that notifies of their booking with the name of the person coming out, when they'll be coming out, and what services will be performed. 4. The invoice sent after the job was completed was very detailed, and included photos of the work completed. The invoice also makes it easy for you to pay online if you'd like. These aspects of the company absolutely separate them from the rest, and I'll continue business with them anytime I need it, and will be recommending them to anyone looking for these services.

Mark me down as completely done with A&A…read more Here's the history - have used them for windows for many years. At first, they were great. After several years, I had a couple of experiences with them that were less than great but stuck with them. Last year, tried them for gutter cleaning and it was a ridiculously bad experience. Thinking I had simply learned my lesson on trying them for gutters and that they were still okay for windows, I decided to stay on automatic scheduling for windows again this year. Here's where things go bat-crazy... As is typical, I received a first email from them several weeks ago indicating they had a date for my annual window cleaning (June 2 between 10:30 and 12:30). Okay. I put the date and time on my calendar. Then, also as typical, I receive a reminder a week later. All good. I've cleared my schedule and I'm ready for them. Today is June 2. 12:30 comes and goes. No call from them. I figure they might just be running late. I call them at 1:30. No answer. I leave a message, inquiring if they are still coming. No call. I email them and ask the same. About an hour after I send my email asking if they are coming, they send me an email. Here is the complete email from them word for word: "No, we are not coming. After we noticed that you had not been reading the emails we were sending, we started attempting to call you to confirm - We've been calling for several weeks, but whenever we called, we received a busy signal. As we were unable to contact you to confirm the job, we removed you from the schedule." Kyle Castillo | Operations Manager Pretty amazing stuff. A couple of things... Not sure what Mr. Operations Manager is talking about. He "noticed" that I wasn't reading his emails??? Uhhhhh...not sure if his AI isn't working correctly or something but I read both of his emails. How else did I know they were coming on June 2 between 10:30-12:30? The better question is: does he know that the emails he is sending out don't request a reply of any sort from the customer? Moving on, he says "we started attempting to call you to confirm" and had been "calling for several weeks"??? My phone number is the same as it's been for several years - get calls on it all the time - either A&A isn't calling the right number or they have a very old number on file. Either way, that's on them. Long story short: after giving this company second/third/fourth chances for years, I'm done. But you decide for yourself: is this a company you want to do business with?

I had them come for a quick job to clean the one room in the house that has carpeting. It's a small…read moreroom and they were able to fit us in last minute. I spoke to Jim on the phone to book the service, and he was really friendly and helpful. He said his wife Rose would be in touch with a quote after I texted some pictures of the room. I don't know who I was texting with in the end. They quoted me $100. The two workers arrived right on time, were very polite, and did a beautiful job! However, they spoke no English and used a phone app to communicate. (You speak into the phone, they read the Portuguese that's generated, then they speak into the phone and it spits out English. Who knows how accurate it is.) I lived in a foreign country for 6 years and while I wasn't fluent, I had some proficiency in the language... admittedly I worked in an industry where people spoke English, but for day-to-day things I was glad I could read and handle basic conversations. (This was pre-smart phone.) I'd love to hire Rose's Cleaning for their organizing service, but can't imagine how you'd do that with someone you couldn't talk to. They get good reviews for that, so maybe I'll try it. I'm skeptical but interested. If all you need is cleaning it probably doesn't matter that no one can speak to each other without a phone translator. Their work was beautiful and they were punctual and polite. All of that is great.

Chose Rose's Cleaning for a quick carpet cleaning in our living room. Not a big carpet, so not a…read morebit job. They were responsive. The cleaners did a great job but did not speak any English. Plus, for $100 and tip they were worth it.

Who knew that furniture disassembly and reassembly was a thing? I certainly didn't until I treated…read moremyself to an extra cozy Boston Interiors sectional and the sofa portion wouldn't fit up my front or back staircase. Whoops! I had already been waiting two months for delivery, so to say I was disappointed is an understatement. Then the panic kicked in. Since it was a custom sectional, I would get majorly dinged if I returned it. But what other options were there? That's where Melo and Sons came in. The delivery guy put me on the phone with his manager to talk it over. Yes, returning the sectional was an option, as was taking out my dining room window to bring the sofa portion in that way (hell no!) Or... I could have some pros disassemble it at their warehouse then reassemble it in my living room. Of my three options, the third was the winner by a longshot. As I was the first delivery of the day, I patiently waited until Melo and Sons opened then gave them a ring. Joanne immediately answered and put my nerves at ease. It was obvious I wasn't the first numpty to purchase a too big piece of furniture that needed saving by them. After providing her all the requested information, I had a delivery date for about three weeks out. By the time my Boston Interiors salesperson called to discuss the failed delivery, everything was already tucked and tied with Melo and Sons. When the big day finally arrived, Mike and George showed up right on time and quickly got to work. They laid down moving blankets to protect the floor then brought up the disassembled sofa in several carefully wrapped pieces. Aside from being the consummate professionals, they were funny to boot. It took them less than two hours to reassemble the sofa and at long last reunite it with its other half. That evening, after three long months, I finally got to relax on and enjoy my sectional in its full glory. All thanks to Melo and Sons and their niche specialty.

This review is long over due! Melo & Sons saved the day by helping us move a large couch into our…read moresmall third floor apartment in October 2024. The team was able to take it apart in Ipswich, bring the pieces to my new apartment in Beverly, and rebuild it in my living room. The two gentlemen who helped us were kind, professional, and a blast to hang out with while they worked. They saved me from spending thousands on a new couch. HIGHLY recommend Melo & Sons.

Returned my call quickly, provided an estimate in a timely manner, and got me right on the…read moreschedule. Definitely looking forward to using EZ Clean Solutions every year!

From the owner: Family owned operated power washing services. Professional equipment designed to handle any power…read morewashing or soft washing job. Serving residential and commercial properties.

They are very nice professional and work very well. I highly recommend them, I'm impressed?…read more!