I have given my diamond band to Tony quite a few times to replace diamonds that fell out and each…read moretime it was returned to me after I had it a short time diamonds fell out again. That occurred three times. The last time it was returned to me a couple of hours later a diamond was missing again. And now I have two diamonds missing. Except for the last time each previous time I had to pay for the replaced diamonds. Apparently he does not check the prongs to make sure they are secure. I will take my ring to another jeweler, whom I am sure will do exactly what needs to be done to make sure the diamonds do not fall out again. I'm sorry this has happened because I like Tony but this problem which has occurred numerous times with my ring is unacceptable.

I had such a great experience with Tony's Jewelers in Denville. They repaired my earrings and made…read morethem look completely brand new again. The craftsmanship and attention to detail were amazing, and everyone was so kind and helpful to my mom throughout the process (she handled the drop off and pick up for me). I'm so grateful to have found a jeweler I can truly trust. Highly recommend!

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

This is the only Jewelry Store you will ever need to know about…read more These third generation Jewelers treat you like part of the family. Their Selection & extensive knowledge of fine jewelry is Amazing. They do repairs and will customize jewelry to order.

Bilori Jewlers took weeks going on months longer than proposed. They came recommended, so my…read moreexpectations on the quality of the work were high. They produced a piece of jewelry with poor craftsmanship that was sized incorrectly. The jeweler did readjust the size, but wanted to charge double the quote at the end of the process. Ultimately he was an honest enough businessman to honor the original quote. All in all, I appreciate the work that went in, but I'm a bit disappointed with the final product.

At Guida the gentleman went beyond good service and replaced an unusual watch battery and combed…read morethe catalogs looking for a new expandable watch band. I will return for various jewelry repairs and gifts because excellent service is rare!

The customer service here was absolutely amazing! My fiancé got me a watch as a gift from Macy's,…read morewhen I brought it back there to get sized, they completely disassembled the band without any clue how to to put it back together and handed me a bag full of parts and my watch in pieces. This jeweler was the closest one to me so I ran over and they expertly put it back together and sized it perfect to my wrist . And refused to accept payment , just to help in this situation. They were incredibly helpful and saved my day in a pinch , cannot recommend them enough. With as big of a selection as they had in their showroom and how great of customer service they will absolutely get my business in the future. Cannot thank them enough.

I bought an accessory online and got it shipped to this store so that it was secure vs. it being…read moredelivered to my home. I drove 40 minutes to a store that is open until 7:00. I get to the store at 6:50 and the gates are closed. Through the gate I told the person I bought something online it's already paid for I just need them to give it to me. She said no and come back tomorrow. I told her I drove 40 minutes she still said no. If I didn't now need this item on short notice I would return it.

I needed my ring size. Libby was very helpful and friendly with helping me. Also giving me…read moreinformation fixing a ring that my mother had before she passed. And the gem came out. It was a very heartfelt conversation and made my shopping more personal. Thank you again!

I collect watches and watches need batteries. They change them while you wait for $8 ! The owner is…read morea real professional and I have 100% confidence in leaving a few watches (today I dropped off 8) for new batteries. I even found a classic Mickey Mouse watch in his display and grabbed it at a significant discount ... it's for my god daughter who was running a marathon at Disney World. Made me a hero!

For all of my jewelry needs etc , This is the place to go for all of your needs. The owner Tim Ford…read moreis the fairest person when it comes to pricing for new purchases repairs etc. He goes above and beyond for all of my issues or new purchases. If your are anywhere in Morris county Tana Creations is worth the trip! Not to many people left in the world like Tim ( Standup Guy). Kudos!

Absolutely bizarre and unprofessional experience. I brought in two watches for new batteries and…read morelink removals and paid upfront. Instead of doing both services for both watches, they only replaced the battery on one and removed links from the other. To make up for the mistake, one employee offered to service a third watch I had on me. This triggered an argument where: - The second employee started screaming at the first one in another language. - The employee working on my watch spent five minutes lecturing me to "pay attention and learn," asked if I had a wife out of nowhere, called me "ungrateful", and then told me that he should have listened to the other employee and "taken my money". - As I left, they screamed at me to come back, accusing me of not paying - only to realize they had miscommunicated once I walked back inside. I am now out $35 and left with one watch that is too big, one that doesn't work, and a third that I didn't even want handled. Avoid this place at all costs.

I'm sorry I didn't read the previous reviews on Yelp regarding Alberto's Jewelry Store. I brought…read moremy vintage Movado watch there last month and paid upfront for a replacement crown and stem. The next day the crown fell out and the stem could not be used to adjust the time. When I called to inform the store of my problem, I was told to bring my watch back for additional repair by the same "expert" who had failed to do the job originally. Then he hung up on me, having charged me for a service he didn't supply. A family member, who had been a customer of Alberto's for years, was present during this interaction. Today she no longer does business with Alberto's. Nor does anyone else in our family. The 2nd mistake I made was not calling my credit card company to stop payment on the repair charge. Moreover, if you want to purchase jewelry from this establishment, I'd take a jeweler's glass along to examine the merchandise. And even then I wouldn't buy it. Finally, anyone needing a Movado repair should go to the authorized Movado Repair Center at Willowbrook Mall in N.J. The Repair Center stocks all the original parts for Movado watches and offers two-year warranties on parts and service. Ask for Dashan, an honest and expert repairman -- one of the good guys!

Staff is always very kind. With a rotating selection of seasonal styles they make it impossible to…read moreleave without buying something new. Its always a pleasure shopping there especially considering their prices are very affordable for a boutique. Personally, ive run in on more than one occasion to grab a last minute gift.

I just love this boutique! Such great items as gifts for yourself or someone else, clothing and…read moreaccessories. Timeless, sophisticate and a bit whimsical. I could certainly buy one of everything they carry. The girls are always such sweethearts and never rush or make you feel like a bother. Thanks for being such a great local gem in Denville.

I had a POOR experience with this company. I tend to shop at smaller stores versus chains in the…read moremall because I feel they need it more. Instead of going to Banter to buy my daughter's Christmas Gift I came here. I ordered a nameplate for her on Dec 9th and was assured that it would be there on time for Christmas. I called and text in the days leading up to Christmas and got the run around. Finally I showed up right before closing on Christmas Eve and was told there was an issue with the shipment and it wouldn't be ready by Christmas. The staff apologized and offered me a small necklace free of charge so my daughter had something to open, while promising that the necklace would be there the following week and they would reach out when it's ready. Now here I am, over a week later and I'm being sent to voicemail and my text messages are going unanswered. Be careful with purchasing custom items from this store. It's one thing to purchase something there and in stock, but for anything that will come in later, this store may or not provide your item. I'll be reporting them to the BBB as I have not received any mention of a refund and haven't received my item.

Stopped by last week to get a custom bracelet made for my wife. Super fast turnaround and the…read moreengraving looked clean. The owners were friendly and answered all my questions. I'll definitely come back again. Thank you guys!