The very best dentist you could possibly imagine! He listens to you, which not many doctors will do, and he does the greatest job. read more

Dr. McClure possesses adequate technical skill and expertise. However practice is outdated and quality of care is compromised. Office is poorly run. read more

Just wanted to give you motivation and a friendly reminder to face any dentist fears and go see Dr McClure. If you are like me and shamefully haven't gone for over a decade, HAVE NO FEAR! Make it your 2021 goal and just book an appointment. You only get one pair of pearly whites . The anxiety relief of getting ur teeth checked and fixed up is priceless. They will give you headphones to listen to your fav music and zone out while McClure gently is working on your teeth. The entire team are amazing and always friendly and helpful when I go in and out of the dental office (thank you Stacee and Laura) read more

I had some emergency dental work needed. Dr. McClure was available and did a great job. His staff is organized and friendly. I would definitely go back for additional work. read more

New street dental went above and beyond for me. I came down with a tooth infection 5 days prior to a family vacation. Dr. Gavin saw me same day I called. He did some preliminary work that same day and had me back in two days to temporarily fix my problem. This emergency work had to require scheduling changes for the multiple people involved with the surgery. They went above and beyond and acted like it was no big deal. The office staff is profesional and friendly. 5 stars for sure. Paul read more

Today my husband finished the year long process of getting implants and he is so happy. He looks amazing and Dr. McClure and his staff were so professional and supportive. We are so grateful to everyone at his office. It is truly life changing for him! Thank you Dr. McClure! read more

When it comes to going to the dentist, I am a freak of the week. I don't want to bore anyone with details of my dental horrors but needless to say, I get super anxiety just thinking about going to the dentist. I had a root canal done and to show you how pleasant that was, I actually laughed a couple times during! Dr McClure is really informative about the process and what he is doing. This appeals to me because I like to watch stuff like Forensic Files..Anne was a great assistant and kept things running smoothly. Judy in the front is super organized and professional. They have a new office location around the corner from their older, smaller location. Everything is brand new and state of the art. Really lovely. New location is 525 Center Street, Santa Cruz, CA read more

I don't know why my previous review was removed. But what I wrote earlier is that when I called and talked to the Staff member I was told that this Dentist was not taking any new patients. Maybe he is now, I don't know. But be aware that he may be good, but not able to accept new business. read more

Dr. McClure and his staff go above and beyond with their patients. I've been seeing them for all my dental needs for over 10 years. If I ever have pain or anything wrong, they find a way to fit me in immediately and Dr. McClure himself sees me. I hate dental cleanings, much less any additional work but New Street Dental handles it all professionally. I'm always reassured and never experience any pain, and never shamed! I've not had dental insurance in years and they're priced super fairly. I can't recommend them enough. read more

I have never written a review here, but I absolutely must! I can't say enough positive things about Dr. McClure and his office staff. My entire family are patients of his, and he has helped all of us tremendously. Two of us are very difficult cases. He literally went above and beyond with caring for my teenage daughter who was a very challenging case for the orthodontist and dentist (they should write a case review on this one). I was so upset by the orthodontia care which took far too long, with many painful back turns that affected my daughter's confidence and traumatized her. Dr. McClure was an utmost professional through this with collaboration, follow through and understanding. He really went above and beyond for her care where others may have given up or opted for the standard. For myself for some reason, it takes a long time to get numb with all the best medicine. Dr. McClure and his office staff problem solved and every time accommodated me, despite the ding to their schedule. Also, I was so terrified when I began to have an asthma attack (due to something else entirely) that started while undergoing a dental procedure that could not be easily ended (no way to use an inhaler when you've got that dental dam in place, hilarious really). Dr. McClure and his assistant were very calm, soothing and accommodating to help me through it (both the attack and the dental procedure I was in). I have to say, all of my previous experiences with dentists have been difficult. Dr. McClure is an amazing, well-informed, caring professional who literally changed my daughter's life. She has gone from a very shy, hide-your-smile person, to an open person with a beautiful confident smile. As a mother, I can't tell you how grateful I am for it, to see the amazing change in her knowing what she went through, and as a result of Dr. McClure. Thank you Dr. McClure and Staff for all of your caring for my family, for all your support and help with the difficult times, and the amazing results of your excellent work. You are the best! read more

EXCELLENT Dentist. My girlfriend had a chipped tooth and they scheduled an appointment the same day. They performed the procedure very quickly and with great care. The prices are extremely affordable and the billing process is a very reasonable one. BEST DENTIST AROUND. read more

Had a cap pop off my tooth last night. They were able to see me an hour after I called in this morning to get it back on! My appointment was at 10:20 and I was patched up and out the door by 11! Staff was so helpful and friendly and Dr. McClure is very gentle and professional. He explained everything he was doing in terms I could understand and was careful to make sure I didn't feel any pain. As a man of trans experience, I felt very respected. Staff gendered me correctly and checked to make sure my legal name and gender maker on my insurance were right without saying any of it out loud. So thankful they were able to see me on such short notice. I had a very positive experience (which I feel most people don't say after the dentist lol). Would highly recommend this office to anyone in the Santa Cruz area looking for a dentist!! read more

My previous dentist no longer accepted my dental insurance, so I was forced to find a new dentist at the last minute. I was able to make an emergency dental appointment within 20 minutes of my initial phone call to Dr. McClure's office. The appointment went very well, and I left feeling no pain at all. My subsequent dental appointments were just as enjoyable as the first. I could not ask for a better dentist. Dr. McClure is personable, knowledge, highly skilled, and humorous. Judy, the receptionist, is extremely helpful and kind. Dr. McClure's dental assistants make you feel comfortable without compromising their professionalism. Fun Fact: You can listen to music while they do the dental work! read more

Dr. Gavin McClure is an exceptional dentist! I have a terrible fear of anything dental, but I have been in need of much dental work. His calmness and empathy combined with his expert work has allowed me to undergo treatment that now has me visiting the dentist twice a year for check ups. Initially, Dr. McClure had to repair and replace prior dental work. His stellar staff worked to find appointment times and always made me feel welcome. I am a teacher, so when parents tell me that their children "hate" the dentist, I refer them to Dr. McClure. He and his staff have a wonderful way of making children feel calm. They take the "fear" out of dental visits. I am so thankful for Dr. McClure and his fantastic team! I cannot recommend him enough! read more

I just started going to Dr. McClure this year. After loving my last dentist, Dr. McClure had big shoes to fill. I've gone to a few dentists in Santa Cruz and Dr. McClure's the best! First, the receptionists are great and seemed to remember me after just one visit. They worked really well with my schedule to get me fit in. Dr. McClure himself is SOOO nice! After the first visit he left a lasting impression. He was very thorough, took xrays, and even explained some procedures I might have to get done in the future. I could tell he knew a lot and complimented my teeth a lot, which helped. I came back about a week or two later to get a cavity filled. The procedure was painless and I got to listen to Prince (my CD of choice out of a book of hundreds of CD's) on headphones the entire time, which is nice. My entire family goes here now and we all love it! read more

I have been going to Dr.McClure for 10 years now. He and his staff are personable, heck they even have a sense of humor. I have even sent a friend there who had not been to a dentist in 5 years because she was nervous about the whole dentist experience. And yes, she loved Dr. McClure et al. They make you want to brush, floss, and rinse! read more

Dr. Gavin is as good as it gets. I had a dental emergency on Fathers Day this year and called his office for advice. He called me back within a couple of hours to set up an appointment that day and I was in and out in 45 minutes. Professional, reliable, honest and a all around good man. I highly recommend his services to anyone needing dental work. read more

Dr. McClure is a wonderful dentist! He does excellent work, and is always cost-efficient for his patients. Recently, his quote for some major work was $3000 less than another local dentist. I have been going to him for many years, and will continue to do so. read more

The new office space is lovely and more spacious with additional slots for hygienists. It has it's own private parking spaces too! -------- I recently went to Gavin's office to update a composite repairing a chipped tooth I'd had for many years. This is the 4th dentist I'd seen in the past 10 years and by far the best. Sitting in Dr. McClure's dental chair is akin to visiting a dental spa, with little pillows to make you more comfortable, music and goggles to protect you eyes. His chair side manner is unmatched. I did not even feel his shots to numb my mouth before the procedures. read more

Watch your wallet! I had work done by Dr McClure for the first time last year. I have no complaints about Dr. McClure's skills, but watch your wallet. His office staff told me that it was my responsibility to pay the difference in the amount that Dr. McClure usually charges to patients and what he agreed to charge by his contract with my insurance company. I have had enough experience to know this not to be true, and so should his staff, with their many years of experience in working in the dental field. I feel that Dr. McClure's office totally betrayed the trust I had put in them that I would be treated justly and this makes me quite sad. read more

Super satisfied. As someone who has a long history full of bad dentists, I was really nervous. But it is hard to feel nervous when the entrance to your dentists office is a cute little garden, and the main office is gorgeous. The design of this place is absolutely beautiful, and manages to pack the space full of dental gadgets while still maintaining the flow and aesthetics of the place. The staff are knowledgeable and nice, and constantly checking in to make sure you are doing alright. It's no surprise they are so busy, and the staff make sure to find you the closest appointment they can. There is a large waiting list, but it felt worth it to me. My insurance doesn't have dental, so my family has been paying out of pocket for years. Dental work is expensive, and New Street is not immune to this. If cost is a huge issue I recommend double checking your insurance will be accepted here. The new patient appointment consists of getting x rays from a really neat fold down dental x ray machine hiding in plain site in some custom cabinets. Then Dr McClure came in and went over my forms and explained what my next few visits would look like. He asked in my new patient paperwork if I had past issues with dentists, and in my new patient meeting went over all my worries and assuaged my fears. Dr McClure was professional and friendly, and it turns out from the area I grew up in in SoCal. For my dental cleaning I was booked for the very next day. I was in the waiting room for less than ten minutes before I went to the back. Each room has these really pretty leaf mobiles that spin around- if you are wondering by now how I noticed so much about the architecture and decor of the place, you've never had a dental cleaning! It was nice to have something to look at besides a tv or a blank wall while listening to the very nice woman doing my cleaning talk about the weather and events in Santa Cruz. The cleaning was really well done, I didn't even have discomfort until the polishing, and I think it's impossible to not feel weird while having your teeth basically sanded. The only pain was due to a cavity I have an appointment to have filled, which the woman cleaning my teeth was very wary of before we even started. Before she began she noted that I may feel pain there and to tell her immediately if I did, then went over my X-rays to point out areas I should watch for pain. It ended up hurting on my large cavity, so she stopped immediately and cleaned that area with a pick instead of a polisher which I appreciated. My teeth look amazing- some enamel stains I've had since I had braces as a kid and whitening couldn't remove are now gone! The entire thing took 37 minutes- 7 in the waiting room, and maybe 5 to pay afterwards. I have an appointment to take care of this darn cavity in a month, and I will update my review when that appointment is over. I expect it to be the best filling I've ever gotten. read more

This review is going to sound a lot like the others written here, but there's not much more I can say that hasn't already been said. Dr. McClure and his staff are fantastic. I have seen him for a few years and it has been great, but just recently I had an emergency issue with my permanent retainer. He was able to see me on the same day and repair it quickly-- now it's even better than it was before it broke! Everyone in the office is kind and compassionate. Highly recommended. read more

I feel like I've already written a review here but I honestly love this team so much I feel the need to write a second. For someone like myself who has suffered horrible dental issues my whole life and was (I no longer am) terrified of dentists, I could not recommend Dr. Gavin and his team more. Him and his team are so kind, gentle, and welcoming. I never felt judged, pressured, or unsafe. His office is so nicely laid out and beautifully decorated you feel more like you're going to a spa than a dentist and his entire staff from the front desk to the assistants are outstanding in their customer service and work. Dr. Gavin has given me something I never thought I would have: hope that I can overcome my dental problems and get better. For the first time in over 15 years I'm actually smiling in photographs and around people. My family and friends have even noticed how much my confidence has grown. Seriously folks, I've been through a lot of dental offices in my time and I have never found a place like Dr. Gavin and his team. I recommend him to everyone. read more

After going to another dentist in Capitola (when my insurance changed), I was so relieved to be able to go back to Dr. McClure's office. The staff is excellent, the facility is immaculate and they are all very nice to the patients. I've been given injections by Dr. McClure before and didn't even feel them. I've never felt the pressure to just spend spend spend money the way the other dentist wanted me to (he claimed I needed $15K in dental work....NOT!). I've been going to him for probably 15 years, and even if I have to pay out of pocket, I'm never going anywhere else. They operate with honesty and integrity and professionalism. Cannot recommend this office highly enough. read more

I've never actually stepped foot in New Street Dental, so this rating is based off just trying to book an appointment for a new patient. I was referred by a friend of mine who really likes this office. I sent an email through their website but never received a reply or call. I also called to make an appointment and spoke with Judy (I believe) and she was very unhelpful. My husband and I just got new insurance and so I wasn't able to provide her with my card info at the time I called, but asked if I called back with the info if she could let me know if I was covered. Her reply was that I could contact the insurance to find out what was covered. I found that so interesting because every other medical office I've ever dealt with is always willing to do that since they know specifically what to ask for. In fact I just made an appointment today and the first thing she did was take my insurance so she could "confirm benefits" before my arrival. Disappointed with their front desk and online inquiry system for sure. I've heard the dentist is great... but I guess I won't get to experience that. read more

I will never go to a dentist other than Dr. McClure. He and everyone who works with him are professional, competent, and fun people with great bedside manners. One example of why I will never stray: I had a regular exam at the end of the workday. I had been thinking about having my upper wisdom teeth removed, and I knew I wanted to do it sooner rather than later. As I am leaving my appointment, Dr. McClure says to me "Hey, want to just take them out right now?" It was simple, quick, and easy. I was out the door in under an hour. And I really appreciated that Dr. McClure was willing to fit me in at the end of his day, even though I'm sure he had more exciting things to do with his evening. I recommend Dr. McClure to all my friends who are looking for a new dentist. read more

Dr.McClure and his staff are polite, professional and make the going to the dentist a pleasure to deal with. He's a honest dentist never tells you to have work done that isn't truly needed. If you want to be seen on time, leave with clean teeth or a filling done right then please call their office. You won't regret it. read more

Thank you Dr. McClure! I had a dental emergency and he was able to see me the same day. I would highly recommend him, lovely office and staff too. Dental visits can be very stressful and he is both a very talented dentist and genuinely nice person too. He really cares about his patients comfort. Also, he puts up with my dumb jokes, it's a stress reliever for me. Thanks to Judy too! If your looking for a dentist you should check them out. read more

Let me tell you I not only hate going to get my teeth messed with but I am terrified as well. Gavin McClure is very understanding. He takes his time to make sure you are comfortable. Everyone is very friendly and sweet I will even go back with out waiting until I'm in terrible pain. If you are afraid like me you should go to him. Even if you are not afraid he is really good!! read more

My experience here is what makes Yelp great for me. I needed a dentist after running away from a scam artist who called himself a dentist, and searched Yelp to see what people were saying. This place got 5 stars, so I gave it a shot - they really deserve it. Great service, DETAILED EXPLANATIONS, courteous, professional, and high quality - definitely recommend! read more

Best dental office out there! Dr. McClure is wonderful and knowledgable and his staff is exceptional! I actually look forward to going there...really! read more

Gavin has been my dentist since 1996. He is skilled in his craft and he has always made me feel very well taken care of. I've had two friends who I've referred over the years have Gavin quickly fix issues their past dentist could not. Pretty office too. read more

Gavin McClure has been my dentist for several years and he is so kind and patient and sweet. His entire office staff is amazing. I can't recommend him enough. read more

Best dentist I have ever had! Dr. McClure's office doesn't even accept my new insurance, but I don't care. I would rather pay out of pocket for quality care than go with an in network dentist I don't know or trust. Gavin McClure is the best! read more

And you thought no one likes dentists. These guys are good and so kind. And I'm saying this after 2 crowns with 2 to go!

I called this morning as I am trying to find a new dentist, my old dentist has been awful and I broke a tooth this weekend. Judy answered the phone very pleasantly, I asked "are you taking new patients at this time?" she said "yes but you wont be able to get in until mid-May" I explained that I broke a tooth to which she said "ohhh, good luck" and hung up on me... read more

great dentist trained at ucsf. well run office great staff been going there for years.

I really wanted to like this dentist after reading all the reviews but my experiences have made it really hard to not only not like this office but to also let others know. First the office staff are rude. The work I had done a year ago all needs to be redone. And to top it all of when I did have the filings put in he numbed parts of my mouth that he never even got to because he had to redo filings that he just did because he fused my teeth together. My mouth hurt for over a month and now needs to all be redone! Please think of going else where. And no I am not mistaken! In fact I was not going to mention that the tooth that was numbed and he didn't get to after being told by two other dentists there is no sign of decay and needs no work done. So I am glad he didn't get to that part now! The fact that he is in denial over this incident and thinks I am in the wrong shows what kind of person he is. If you notice this is the only review I have ever posted and am not just trolling on this business. read more

My only regret is that I did not write this review sooner. I have been going to Dr. McClure for over 11 years now and I cannot stress enough what an incredibly talented dentist he is nor how confident I feel about being in his care. I have commuted from Marin County for most of the time that I have been his patient and now I drive from Belmont - just 15 minutes from the San Francisco airport. I have tried local dentists and found that my teeth and my smile are simply worth the trip to Santa Cruz to see Gavin. I am sure I am not alone in saying how much I enjoy my visits as both he and his entire staff make you feel like you are in their home. Everything is so clean (which is a must for me) and the environment he has created at New Street Dental puts you at ease and allows you to actually relax during your appointments (and I have had some pretty complicated dental work done with him!). Gavin is honest, genuine, gifted, and takes great care and pride in his work. As long as he's in practice I will continue to drive to see him no matter where I live. My husband introduced me to Gavin and boy am I happy I listened to him all those years ago and made an appointment to see him. I would not trust my smile with anyone else! read more

Update--Dr. McClure replied to my Yelp review apologizing for the goose chase on the website and misunderstandings between the front desk. I can't seem to find it online anymore though, I am not sure if it was deleted or it disappears. I really appreciated the thoughtfulness of the gesture, resulting in me making an appointment and hoping to have my mind changed read more