Pat is very knowledgeable about plants, but absolutely terrible at communication and delivering what was promised. I contracted her in the fall for a complete garden renovation and to take over the ongoing maintenance of my property. I was told I was her first Spring priority. Spring arrived and nobody ever came out to pull any weeds or do any clean up, even after several conversations about this. Her commercial business customers got priority. Occasionally, workers would show up, drop their tools and split for hours and then I would get charged for multiple hours they were not working. The project dragged on. I was upcharged for plants that were in the original plan and not credited for things that were never delivered. After much delay, pleading, and begging, the job was "sort-of" completed with many of the things we had planned left unfinished or replaced with inferior substitutes such as annuals for perennials. Foolishly, I paid in full because I believed her when I was told she would return to fill in the things that were left out, but nobody ever returned or followed up. I then needed to engage other vendors to complete the job as it was planned. I sent a letter about all my concerns and problems and asked for a response and never heard from her again. Very disappointing and frustrating experience. read more