I just want to express how grateful I am that my warranty company sent out Kevin last week. I had…read morethe previous company that had been out several times in the last 2 years. After only a week after they were last out, they sent me Kevin. What an amazing job going through a fine tooth comb to determine what exactly was wrong. After learning the 27 year old HVAC has lived its life, I didn't hesitate to order a whole new system to replace it. Not only was Kevin early for the service calls, him and his assistant worked so incredibly fast and organized. It took no time at all for the installation of it. Even in the pouring rain. I highly recommend Kevin's Precision HVAC for any all all my needs for all 3 of our properties in the future. Thanks so much for everything you've done.

With a snow storm only a few hours away, our HVAC system stopped working. Asking the community for…read morerecommendations, Kevin messaged me to tell me he had a tech (Clayton) that would be able to swing by to look at our issue. Clayton arrived, and was able to determine we needed a part. He was able to give a "hack" to get heat until the part could be obtained the next day. Snow storm day, Kevin arrived with the part - of course our luck (we should come with a warning label) - the part is only part of the issue. Kevin was at our house for several hours talking to the manufacturer of our system trying to diagnose the issue. After determining we needed other parts, Kevin gave us other options for us to consider. Truly professional, trustworthy, hard working - in an emergency we appreciated the hard work! (Even when our "simple issue" wasn't so simple. (THIS is not an issue with the workmanship of Kevin or Clayton - it is our system - and our luck!). We truly appreciate the hard work and service they are providing for us during a snow storm. Thank you Kevin and Clayton!

Danny is awesome. From start to finish. He was professional, courteous, and reliable. Everything…read morewent smooth even when having to deal with the electric co. The only electrician I'll use and the only one I'll recommend. Great price.

My toilet was leaking so I called Martz. Jason was here within 45 minutes and expertly took care…read moreof the toilet. I have needed their service 4 times in the past. They respond quickly and do a great jo. I highly recommend! Their prices are reasonable.

Had called and within an hour had a plumber = Eric, come out and looked at my problem and said that…read morethe part I needed they had some of them at the shop and left and came back within 20 minutes and replaced the broken part with a new one. And Eric was soooo nice and if this would have been America's Got Talent - -I would give him the Golden Buzzer.

Last spring, we called Frederick Air to have a problem with our system diagnosed. I was not cooling…read moreeffectively. A friend who knew HVAC but was not licensed had already told us our compressor was fine. The tech Frederick Air sent out to diagnose our problem said we needed a new compressor and recommended a whole new system because our system was 15 years old and would only be a matter of time before other parts failed. If I hadn't known better, we would have paid thousands for a repair that actually only cost hundreds. Would our problem have been fixed with a new system? Yes, but at what cost? If we had replaced only the compressor that they said wasn't working, it wouldn't have fixed the problem, and they would have sold us an entire new system anyway. The company we ended up using found a leak, repaired it, recharged the coolant, and our house kept cool throughout the entire summer. If Frederick Air suggests an expensive new system, get a second opinion. How will you know if that is what you really need without a second opinion?

Avery was very knowledgeable and showed pictures of each area that was inspected or serviced. He…read moreanswered all my questions and really helped me understand hvac systems.

aleea rocks he is by far the best on prices knows what he's doing and always fits me in to his busy…read moreschedule. i will use harris plumbing always

We have had to call for plumbing problems. Both times he came out the same day the first time he…read morecame out within an hour the second time it took a couple hours before he could make it out. The second time was also on a Saturday. He is extremely friendly and knowledgeable. I would highly recommend him to any of my family or friends. I am not sure if overall his rate would be considered high or low but for his knowledge and promptness I feel like his prices were right on. I have no complaints.

Rennes and his team were fantastic to work with! This is the first time Ive had to purchase a new…read moreHVAC system and Rennes explained my options and the process so thoroughly. Within a week of initiating the contract, my new system was installed! In addition, Rennes went above and beyond and came out to do a final walk through of the install! Greatly appreciate the customer service! Thank you!

Replaced my home central AC unit. Had problems immediately upon starting to use it. As it turns…read moreout, what they didn't tell me, was that my home furnace blower motor is too weak to adequately circulate the cool air. Then they subsequently blamed me for not knowing this when they are the HVAC experts, not me. The coils make a running water sound frequently as well, which they said is normal.

Well after having a new heat pump installed we added a new thermostat…read more Nate who installed it really knows his stuff He explains everything to my wife so she could understand how to use It (She is not tech savvy ) And he did a great job repairing our humidifier. Hagerstown Heating and Cooling again did not disappoint. I highly recommend them Gary Cohen

First of all there was no delayed response you posted the same day that I did. If you didn't think…read morepeople used Yelp, then why did you respond so quickly. Yes That is my name. That is just a bold-faced lie Sir. I talked to Matt all the time and mentioned the issues that I had at the time of installation. Nothing was done. The initial work order had something to the affect of move unit 2 feet to the right to accommodate the 4-inch box filter that I wanted installed because we had pets. I changed the location of where you wanted to put it so as to facilitate the drain from the unit, the running of which looks like crap (see picture) Why would I need a maintenance plan to change filters? The Filter never did fit correctly if you will look at your service records you will see that Daniel came to do a service to our unit and cobbled together something to keep the filter in place which it was not doing. Yes he wanted to open the closed system and remove the coil and take a chance introducing contaminates into it. How often do you open a sealed system just to clean a coil I don't believe I ever did. And He wanted to charge $1400 and take a day or so to do it. Again not true I asked if he could spray some calclean from the top of the coil as I have done for the last twenty years that I have been in the industry and none of the water the he sprinkled on the upper side of the coil even got into it. and the technician gave in and DOCUMENTED, that the cleaning was worthless And yet after saying that what he did was worthless he still charged me $419. I took my Electrical Apprenticeship in 1982 I took my HVAC Mechanic apprenticeship in 1990 and have been working in building maintenance since 1986. I am a professional for the last 40 years and If I did some work that was worthless, I could not in good consciousness charge the customer for that work. Your installation guys ran the thermostat in the open in my closet after they said they would put it inside the wall(the original tstat wire was in the closet and I wanted it in the wall ) I believe I addressed all the points you bought up on this not used forum. Have a great Day John. Thanks for putting my name and Address out here (not very professional)on this not used forum. Where do you live?

After being a customer for four years, I've always paid my they would not work with me with partial…read morepayments. One a below freezing day shortly right after Christmas as I was pleading with them throughout the Christmas season for assistance due to being unemployed from the government bs. All I asked him to do was fill the tank as they normally do and I'll pay the bill in increments. Instead, they said there was nothing that they could do and I should contact some city department.. on top of being the most expensive people in town compared to Heller's who also has remote monitoring so they know exactly what your tank has in it Shawleys does not use it by default and does not work with families needs for a small I would expect have better customer

I've tried to contact Shawley's for several months now and they will not respond. They keep sending…read moreme new bills with late fees but will not return my calls or emails. I also reported them to BBB and they didnt respond to them either. They gave me a 300 dollar bill for warranty work on a fireplace i never got to use and never used. The fireplace was inoperable for the entire time I have had it. I have sent numerous emails and left numerous voicemails and nobody will respond. At this point I don't know what to do. I have asked them numerous times to come pick up their tank and close my account but they refuse to respond.