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    A Center For Mental Wellness

    1.0 (5 reviews)
    Closed 9:00 am - 8:00 pm

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    7 years ago

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    5 years ago

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    Mental Edge Counseling - John Vander Ven Jr. and Julia Prichett - Owners

    Mental Edge Counseling

    2.0(9 reviews)
    1.4 mi

    If you just have a simple prescription refill and aren't dealing with any health issues you'll be…read morefine maybe. However, if it's something complicated, especially with seizures, stay far, far away! My experience with Matthew Patzek, ARNP, was a lesson on how a medical facility can document a crisis and simply do nothing and craft lies and think its ok to do so ! It was evident from the notes of the healthcare provider that I was dealing with "uncontrolled seizures" and neurological dysfunction. To be sure, this is what is meant by the expression "drop everything and help," and it comprises an "oopsie" waiting period of two weeks waiting on referrals for a major issue! The 'Frankenstein' Charting When I finally got my medical files, I was staggered at the laziness. The file is full of inconsistencies it literally says 'Yes' to questions about symptoms in one entry and 'No' in the next entry about the same exact questions. And they have my prescription history incorrect. This isn't just a typographical error these medical histories travel with you to see other doctors. Inconsistent 'copy-and-paste' medical histories can damage your life because other doctors rely on these inaccurate medical histories for decisions. Lack of Accountability When I brought these errors to the office's attention, they chose not to correct the mistakes. They fell back into "lawyer mode" right away. They would not correct the record and told me I could simply "submit a disagreement," then terminated my treatment as a patient. They were more concerned about trying to cover their basis than about correcting a potentially dangerous and inaccurate medical record. Bottom Line: This is just a bad day at the office. NO, this is a provider who documented I am in danger and left me dangling for two weeks without an appropriate plan. You folks value safety, and I do, too. Find yourself a doctor who cares about the details. RUN DONT WALK AWAY FROM THIS PLACE !

    I've had a great experience with this practice. The providers are genuinely caring, professional,…read moreand easy to talk to. The office is always clean and welcoming, and the environment feels safe and supportive. They offer flexible scheduling, which has made it much easier to prioritize my mental health. While I've seen some reviews mentioning issues with reminders or no-show fees, all of that is clearly explained in the paperwork when you start, it's straightforward and easy to understand. Personally, I've had no issues, and I appreciate the structure and accountability. Highly recommend this practice to anyone looking for quality mental health support!

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    Mental Edge Counseling - Hallway

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    Mental Edge Counseling - Outside of Mental Edge Counseling

    Outside of Mental Edge Counseling

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    Dover Behavioral Health System

    Dover Behavioral Health System

    1.4(27 reviews)
    2.3 mi

    My personal experience at DBH was absolutely pleasant. Jamal, the patient advocate, is very…read moreattentive to comfort and hospitality. I have stayed at DBH numerous times for mental health coping skills.

    DO NOT send your child here. DBH needs to be shut down. My child was sexually assaulted by her…read moreroommate. They locked her in a room with a violent individual who hurt her. She was forced to then see her roommate on the floor who continually harassed her for 5 days in the facility. My daughter's medication was withheld for 4 days. There was one excuse after another as to why she wasn't being given her medication. They claimed I never signed paperwork for them to continue giving her the mental health meds she's been on since December. Which was untrue. Even after signing the form the 2nd time, it still wasn't in her chart. A nurse finally called me on day 4 and asked me about her meds and I gave verbal permission. On her last full day of her stay she was finally given the Prozac they had been withholding. She was made to wear the same 2 outfits all week. They suggest packing 5 days of clothes but they withhold the clothes you send in for them to use. She ended up having her period midway through her stay. She continued to have to wear soiled clothes all week as they would not provide sanitary pads. She stated the nurses said they were too busy to get her pads to wear. There were multiple fights among the children daily . My daughter spent every day terrified and could not sleep at night because she was so scared. I could not remove my daughter for legal reasons, 72 hour hold. But then had to sign a form giving them 72 hour heads up before I could take her. She came out of DBH traumatized. No contact from the social worker on her case and 1 phone call from the psychiatrist who obviously should not be a child psychiatrist. These people have care over our children! They have no business being anywhere near children. I'm appalled by what took place. I allowed my child to be admitted because she needed help, compassion, medication management. We receieved none of that.

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    Dover Behavioral Health System - Attention!

    Attention!

    Dover Behavioral Health System - Dover Behavioral "treated" my minor child based on lies and a lack of due diligence on their part.

    Dover Behavioral "treated" my minor child based on lies and a lack of due diligence on their part.

    Dover Behavioral Health System

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    A Center For Mental Wellness - c_and_mh - Updated May 2026

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