Dr. Horn and the practitioners are great. They always listen, and their advise and decisions are…read morealways helpful. No problems getting an appointment. I recommend them very highly .

I have trusted Southside Family Practice, specifically with Dr. Horn, with not only my but my…read morechildren's and now my grandchildren's health care for over 20 years and have ALWAYS received outstanding care! The staff is caring and attentive and Dr. Horn takes time to listen and address our needs. His primary focus is always what is best for us medically not what is best for the insurance company and he has fought for us more than once to ensure that we receive the best care possible.

Pleased with the provider however the staff has no sense of urgency . Waiting room empty but it…read moretakes an extended time to get called to the back....

Avoid this place. If you don't see the doctor regularly. They will refuse to take you back as…read morepatient. This is a doctor office.You should not refuse to see people.Not everyone gets sick often.

I am so grateful for Advanced Family Care - it's definitely the finest quality care I have…read morereceived, whether its to get me in to a booked up GYN or physical therapy and to be able after 2 yrs on my own trying to get my fibroids surgery, the concierge services is by far the best!!! My health is being taken care of well, I like the one on one and not being rushed - the services is just so personalized with attention to detail! Thank you Ms. Banfield!

love, Love, LOVED my time at Advanced Family Care to receive their Inner Beauty IV Therapy with my…read moredaughter. Their online scheduling made making an appointment very easy. The office is bright, serenely decorated, exceptionally clean, and very comfortable. We were warmly greeted as soon as we walked in and felt very pampered and well taken care of. This was the first time my daughter tried the IV Therapy and they explained the whole process and the benefits of IV Vitamin Infusions. This was not my first time getting the infusion so I knew what to expect. Dr. Banfield easily got us set up which is amazing considering both my daughter and I are notorious for being challenging to successfully find a vein at the first go. We were very comfortable and relaxed during our session and even took advantage of getting additional saline to get extra hydrated for only $10 extra (it costs significantly more than that where I live). After being set up, Dr.Banfield gave us some privacy to relax and rejuvenate, checking in on us often to ensure we were ok. When we were done checking out and paying was very easy and quick. My daughter works full-time and goes to law school at night and not even 5mins after we left she told me how amazing and energized she felt and that she's convinced that this is something that she needs to do as part of her self-care...I couldn't agree more! The whole experience was professional, inviting/friendly, and custom-tailored. The cost of the services were the most affordable compared to other places I researched and there were no hidden fees or trying to upsell us any additional services or products (which I greatly appreciate). Dr. Banfield and her staff made us feel like we we knew them for years and really made the whole time fun and full of laughter and joy. This was the best mother-daughter day ever! If you haven't tried IV Vitamin Infusion Therapy I highly recommend going to Advanced Family Care to be pampered and cared for. Thank you Dr. Banfield for an amazing day with my daughter!

Dr. Panella helped me get on the correct meds back in 2023 and I have been able to convince my reg…read morepsychiatry practice that i need to stay on them.. prior tomoving ti philly I had sleep headaches from sleep deprivation, but no meds would knock me out Even though i have the meds now, my brain still wants to interrupt sleep, somtimes. I may need to switch to NP Panella somtime soon because me and my current psychiatrist office are at war with each other

I had my first appointment with her on Thriveworks. I was in the system, as I was seeing a…read moredifferent practitioner who had to leave. She literally spent 5 minutes with me. She didn't care to get to know me at all. She asked me one question (How are you doing?). That's it. She didn't ask what I was seeking help with. She didn't do any kind of safety assessment to make sure I didn't struggle with anything like that. Literally a 5 minute appointment for my first time with her. I know she had access to my information since I was in the system, but still.

Dr. Sayed and Lindie are phenomenal! We've been going to this practice for 12 years now (my kids…read moreare 14 and 12). You never feel rushed even when they're busy. They're attentive and caring. When they're sick, we get in on the same day. My son has severe autism and they are amazing with him! I highly recommend!

Very happy about the quality of care from these doctors…read more When it comes to appointments, especially with a sick kid, I've always been able to be seen same day. Their on call after hours doc has done a great job in quickly returning calls. When we've had rapid need, we've rarely had to wait more than 20 min. I generally don't believe in the commoditization/review of specialists like physicians; but I saw a poor review and needed to write a different story.

I had my yearly physical scheduled for end of the month but noticed some concerning nodes I wanted…read morelooked at. I had an appt today at 10:45 am and when I arrived the MA called me back and proceeded to tell me that Dr. Pearson refused to see me because I had been discharged from the practice a year ago. I informed her that I didn't know why and was never informed. she stated it was for "rude behavior" but she really didn't know what that referred to, only that when she asked the doctor if he would see me, he said no. He didn't even come in the room to talk to me about the situation that I have no idea to which they are referring to.... every single time I've been in for my yearly physical I have been offered a job in the office. I've never been rude to the physician or staff. I'm very disappointed and find this to be extremely unprofessional, as I also work in the medical field.

Walk-in at first was fine, but I st a red using them as a primary care and my first appointed was…read morecanceled the same day and rescheduled. Second appointment they did labs and when the labs came back showing an infection and I called, they told me there was no infection. I ended up in the ER with an infection that required treatment. Today was my follow up appointment and they canceled it 2 hours prior to the appointment. Horrible and negligent care.

Tracey Hessert NP is a breath of fresh air to this Reliance Family Medical Center. She knows her…read morestuff and will care for your needs, ordering necessary tests, referrals, or medications. An office visit with her is quick and painless. She will diagnose or refer you to the proper physician to get the care you need. She may not be an MD, but this Nurse Practitioner has as much knowledge and bedside manner as any PCP I have ever seen. I give Tracey 5 s! She makes a visit to Reliance worth the hour + wait.

If you just have a simple prescription refill and aren't dealing with any health issues you'll be…read morefine maybe. However, if it's something complicated, especially with seizures, stay far, far away! My experience with Matthew Patzek, ARNP, was a lesson on how a medical facility can document a crisis and simply do nothing and craft lies and think its ok to do so ! It was evident from the notes of the healthcare provider that I was dealing with "uncontrolled seizures" and neurological dysfunction. To be sure, this is what is meant by the expression "drop everything and help," and it comprises an "oopsie" waiting period of two weeks waiting on referrals for a major issue! The 'Frankenstein' Charting When I finally got my medical files, I was staggered at the laziness. The file is full of inconsistencies it literally says 'Yes' to questions about symptoms in one entry and 'No' in the next entry about the same exact questions. And they have my prescription history incorrect. This isn't just a typographical error these medical histories travel with you to see other doctors. Inconsistent 'copy-and-paste' medical histories can damage your life because other doctors rely on these inaccurate medical histories for decisions. Lack of Accountability When I brought these errors to the office's attention, they chose not to correct the mistakes. They fell back into "lawyer mode" right away. They would not correct the record and told me I could simply "submit a disagreement," then terminated my treatment as a patient. They were more concerned about trying to cover their basis than about correcting a potentially dangerous and inaccurate medical record. Bottom Line: This is just a bad day at the office. NO, this is a provider who documented I am in danger and left me dangling for two weeks without an appropriate plan. You folks value safety, and I do, too. Find yourself a doctor who cares about the details. RUN DONT WALK AWAY FROM THIS PLACE !

I've had a great experience with this practice. The providers are genuinely caring, professional,…read moreand easy to talk to. The office is always clean and welcoming, and the environment feels safe and supportive. They offer flexible scheduling, which has made it much easier to prioritize my mental health. While I've seen some reviews mentioning issues with reminders or no-show fees, all of that is clearly explained in the paperwork when you start, it's straightforward and easy to understand. Personally, I've had no issues, and I appreciate the structure and accountability. Highly recommend this practice to anyone looking for quality mental health support!