*DISHONEST* AC went out, called Brady Flanary to come look…read moreat it. Charged $140 to do diagnostic on a sunday. they then charged me over $240 to replace a capacitor (which they called a "power pack") which can be bought on Amazon for $10.. I'm serious the part they replaced is a JARD brand part #12783 if you google that its $10 they charged me $404 total for something I could have googled and fixed myself. Oh and he was at my house less than 30 min total. he pulled off a panel held on by two 8mm screws and the capacitor is right there. I don't mind paying a diagnostic fee but overcharging me by $230 dollars for a $10 part is WRONG!!!! DO NOT USE THEM** STAY AWAY

I was being proactive so I called several companies to get a quote to replace my AC\Furnace…read more Patrick was full of information and did what I feel was an excellent job in perform a load on my home to provide me with the best system for me. Even though Brady Flanary wasn't the lowest quote nor the highest, I feel that the quote given to me was best for my home. Patrick and Martin replaced my entire system in about 6 hours. They replaced a couple of ducts to provide more efficient air flow to a bedroom and my living room. After they completed, Patrick sat with me to explain all the work that was done. It was money well spent. I would recommend Brady Flanary to friends and family.

Routine HVAC inspection for spring. Tech, Chester Skeens, answered all questions and worked very…read moreefficiently. Unit is brand new; no issues present.

We have used Gwyn for years with no complaints. Our house is over 90 years old so it made sense to…read moreset up a service contract with them and we have been very pleased. They are always professional and pleasant to work with and the technicians are knowledgeable, helpful, and personable. Highly recommend.

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

Surprised to see some of the lower reviews. I have used these guys for my electrical and plumbing…read moreevents. These guys were life-savers when my former electrician could not provide me the timely service we needed. I like their follow-up. They keep me in the loop. Ideal team to have on your phone. Suggest their service plan. Has saved us money.

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Great company very quick response and knowledgeable. As a first time home buyer it's a great…read morefeeling finding quality service.

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

Used another contractor, but was satisfied with the professional way the quote was handled.read more

I called to get a quote on what I assumed was a major problem. Both of my upstairs bathrooms were…read moreleaking. The tech came out and charged me $300 to take pictures and tell me I need to replace my faucets because they were old. We just renovated both bathrooms 5 years ago. He could not find the problem and said that it would be $900 to figure out the problem. Needless to say I called another company and he fixed the issue (leaking pipe and toilet sealant) for $320.

My wife and I have been using Sutton Brothers to service our air conditioner and heater as well as…read moreour plumbing system for more than three years. The service has been exceptional so when we needed a new heating and air conditioning system we called Sutton Brothers immediately. Our system was 20 years old and was at the end of its life. Ian, a Sutton engineer, spent a number of hours reviewing our needs. He was very thorough and professional. He developed a plan for replacing the system and left us with a detailed plan to install a new system. Sutton Brothers' price appeared to be very reasonable and they would be able to install our system within a few weeks. We interviewed another firm, to do our due diligence. They came up three solutions that ranged from 40% to 120% more than Sutton Brothers. We selected Sutton Brothers. Tito and his partner Eduardo installed the ac and heating on our schedule, arrived on time and completed the job within eight hours, and left the property better than when they arrived. My wife works from the house and she said she barely knew they were there. I strongly recommend Sutton Brothers for their service, price and tremendous staff.

Kevin, Shane and all installers and sales that I have worked with over the last week have been…read morehands-down. The best HVAC company I've ever worked with. We have been down without air conditioning for over 3 1/2 weeks and not only were they a good value for what they delivered but they went above and beyond the call of duty highly highly recommend this company. if you were using anyone else, I guarantee you you out. Keep up the good work Pilot Air team.

I would highly recommend Pilot Air for any of your service needs! John went to extra lengths to…read moremake sure we were taken care of. He had me, the customer in mind when quoting us a unit. I really appreciate that he didn't want to talk budget until time to talk quotes and pricing. This allowed him to build proper quotes without blowing the budget on purpose. He fixed my unit and plugged the thermostat back in that a previous company had unplugged intentionally trying to make a sale. He informed me that we now had emergency heat and it would be expensive to run but we needed it, knowing my house was 53 degrees. I cannot thank you enough for sending such a competent and caring person to our home.

Excellent! Our air conditioner quit cooling. Called "Friendly" For an appointment. The technician…read moreKeiton was on time & called ahead to tell us he was on his way. He was very professional & polite. He had us repaired within an hour. No smoke, no mirrors & no B/S. He came in, found the problem & repaired it quickly. For a fair price. Much appreciated! Fred L

Jason and his crew completely rebuilt the heating and cooling in our business building in Pilot…read moreMountain a few years ago and did a fantastic job. They did a professional job from day one, the crew had a great attitude even though it was tough, grimy work. Friendly Heating and Cooling has also worked on my personal and rent homes through out the years and have always done a great job. I'd highly recommend Jason and his staff to anyone needing work. Rick Hunter POP Designs & Marketing Solutions Pilot Mountain