1. A/C MAN

    1. A/C MAN

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    San Bernardino, CA

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    4.5
    (38 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 10 mins
    5.0
    (160 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 10 mins
    5.0
    (116 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 5 hrs
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    Henley's Plumbing & Air

    Henley's Plumbing & Air

    (279 reviews)

    My 20+ year-old air conditioner was no longer producing enough cold air, so I called Henley's…read morePlumbing & Air hoping to schedule an appointment as soon as possible. The customer service representative was friendly, courteous, and professional. Although there were no appointments available that day, I asked if there was any chance a technician could come out the same day. She kindly placed me on their urgent service list and said she would keep me updated if an opening became available. Fortunately, they were able to fit me in that very evening. To my pleasant surprise, I received a personal call from Louie--the same technician who expertly diagnosed and repaired my HVAC heater back in December 2025 after another company had failed to identify the problem correctly. Even though it was after 5:00 p.m., Louie came out with a positive attitude, quickly diagnosed the issue with my air conditioner, and had it running properly again in no time. His knowledge, professionalism, and willingness to go the extra mile are truly exceptional. I couldn't be happier with the service I received. If you want an honest technician with outstanding diagnostic skills, I highly recommend asking for Louie. He's the reason I continue to trust Henley's Plumbing & Air with my HVAC needs.

    I hired Henley's Plumbing & Air in September 2024 for what should have been a routine water-heater…read moreflush. During the service, the technician broke the factory drain-valve stem and the repair turned into exposed piping routed through a hole cut into the front cover of the unit. I began sending photos and requesting a proper resolution by November 2024. In December, I provided the model and serial information they requested. Gary, who I understand is the owner, also told me he would resolve the issue. However, I was repeatedly told the replacement parts, including the cover, were difficult to obtain. I specifically asked that the manufacturer be contacted, but the problem was never corrected. More than a year later, the water heater still has a hole in the front cover and an exposed drain assembly sticking out of it. I spent months following up by text and giving the company opportunities to make this right. The original mistake was frustrating, but the bigger issue was the lack of follow-through after the owner promised a resolution. Based on the unfinished repair and the amount of time this remained unresolved, I cannot recommend Henley's Plumbing & Air.

    Year Round Heating & Air Conditioning

    Year Round Heating & Air Conditioning

    (188 reviews)

    I've never been more impressed by the Quality of service and the attitude of the people working for…read moreYear Round Heating and Air. From the receptionist to Julian the repair technician that showed up. His show of expertise and troubleshooting was on point. Thank You for providing such a positive experience. All this service without a bill.

    These guys came out a year ago when my AC was not working. Technician Christopher came and looked…read moreat my system and quickly determined that I had no other option but to replace the unit with a new $20,000 unit. He called in his buddy, who came into my house and asked repeatedly "so you're the home owner?" "So you're the only one here making decisions?" "You're single?" He pushed me to buy a new unit and went over financing options. Told me if I signed that day they'd give a substantial discount. I felt that this whole interaction was pretty predatory. I told the tech I would need to think about this, and get another opinion. While the tech was here, he replaced a part to get the system working for the time being. They gave me an invoice for over 1000 dollars. I told them I'd need to have my dad look at the invoice and make sure I wasn't being over charged. The invoice was vague and did not list the parts that were replaced. I asked the tech to let me know exactly what was replaced. He wrote down a list, still pretty vague. My dad said that the parts replaced should have been around 400. Not over a thousand, and even with labor, this invoice seemed pretty unreasonable. I called the company back to discuss. They would not tell me exactly what parts they put in, and ultimately decided to drop the invoice completely. My assumption at this point was that they knew they were being shady. Fast forward to now. My system is freezing and not working properly. The tech from another much more honest company that came out today said that tests are showing multiple types of refrigerant, which could be causing my issue. I called year round to let them know that they should have drained the system before adding another type of refrigerant, and they maintain that they never added any refrigerant when they were here last. I think that this company is not taking accountability. I let them know I'd be leaving a review to share my bad experience. Shortly after I received a call from the owner of the company. He asked me to explain my issue, and when I did he denied that his techs would ever act in the predatory manner I described. I told him I did not wish to speak with him any more as he was not taking any accountability, and that this in fact was my experience, and I would be sharing it in hopes of protecting others. I hung up the call. HE CALLED ME BACK TO THREATEN LEGAL ACTION IF I "SLANDERED" HIS COMPANY! This review is not slander. This is an honest account of my experience with this company, and I will not be bullied into not sharing. I can't imagine how many of their customers have fallen for their predatory tactics. Honestly I feel pretty nervous that these guys have my address and could retaliate. Luckily I've got cameras and will be on high alert. This guy was pretty upset over the phone.

    A/C MAN - hvac - Updated July 2026

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