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    A Bride's Design

    4.7 (26 reviews)
    ModerateBridal
    Closed 12:00 pm - 8:00 PM

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    8 years ago

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    Laura S.

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    8 years ago

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    12 years ago

    Follow up review. Recieved an email back and have been in contact with them since. Guess you could say I spoke negatively to soon.

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    Review Highlights - A Bride's Design

    A close family friend recommended that we go to Laura for my wedding dress alterations and wow, I am so happy that I did!

    Mentioned in 19 reviews

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    Doreen Leaf Designs

    Doreen Leaf Designs

    (29 reviews)

    $$$

    Never finished alterations that I paid for up front. Bought wedding dress for daughter from Doreen…read moreLeaf Designs nine months earlier, paid in full. Understandable months-long process for dress to arrive; daughter then went in for fitting and alteration process. Paid up front and in full for the alterations. BUT, after picking up the "final" product, found that the alterations were NEVER DONE. Now, a series of attempts to get the shop to complete the paid-for alterations have failed. I called the day after I picked up the dress, and several times after that for more than a week. Today, the lady told me they will not make any attempt to correct incomplete work. Of course, since I paid in full up front three months earlier for the alterations, the credit card company can't help me out. AND Doreen Leaf Designs is closing its doors. They took my money and ran!

    Service was great when trying on the dress. The dress came in a lot later than expected which is…read morenot uncommon right now but the problem was with alternations. The dresses came in very close to the wedding and they were unwilling to work with me to be able to get me fit in their schedule for an alteration. Keep in mind these dresses were placed on time and were supposed to be in two months before the wedding. They came in 3 weeks before the wedding and needed me to come in 3 different times to get the dress altered. One time to come fit the dress, another to meet with the tailor (an hour long appointment), and a third time to try on. They are also appointment only to pick up so they could not even get me an evening time (after work) to be able to pick up. I had to have someone else pick up the dress at a time that was convenient only for the store. Customer service is at a zero here.

    A Bride's Design - bridal - Updated May 2026

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