Michelle and her team are exceptional. Both she and her entire team have an incredible "can do" attitude. I was almost embarrassed to show her what she had to work with and she kept reassuring me that she had seen everything and would make it work. Michelle and her team spent several days organizing and literally turned it into what resembled an antique store. It was beautiful! I could not believe how well they got everything organized. Michelle and her team were very sensitive to our needs and catered to what we asked with professionalism and compassion. In short she and her team are truly good people. My goal was not to make a ton of money but more to get items cleared out with the help of experts so that it could be a start to what I had to get done, items could go to good use and of course a little extra money is always helpful but again not my number one goal. Michelle understood this completely and delivered well. Did they sell everything? No, but that was never expected. It is important to know that estate sales will make a huge effort to sell a lot and Michelle and her team did just that. They greatly helped me and sold a lot. I found that Michelle is highly intelligent and very much honors what the client asks. She and her team reduced my stress level tremendously and I am truly grateful I found them. I TOTALLY recommend these professional experts. read more

As a frequent buyer at estate sales I have seen how many companies run their business. I'm taking the time to write this review because Michelle and her team at A Better Solution Estate Sales have always surprised me at how organized and professional they work together. From the high end estates, to antique hoarder houses they have always given the best experience for both the families and us buyers. They take on the burden of extremely organized and tedious work and make it look easy. Couldn't recommend them enough! read more

They did a phenomenal job setting up the sale and cleaning out the house. Everything went far better than we expected.

We love Michelle and crew. Excellent company! We can buy from them and they are fair and reasonable.

We highly recommend Michelle & her team. They were professional, responsive & thorough. We were truly impressed & were more than satisfied with the results we experienced. A huge thank you goes out to her from our family. read more

A Better Solution Estate Sales - Estate Liquidation Near Me - Signal Hill, California

Michelle and her team worked tirelessly to help us get rid of years of collectables while making the process for us as smooth as possible. We had a very difficult situation to deal with and they handled it like champs. I would recommend Michelle and her team for your estate sale needs. read more

Flexible & caring, knows their stuff. And negotiable, not money hungry like some of those chain ones. Highly recommend.

For me the most important thing in an estate sale company is consistency, knowing each time I go in that I'm going to be dealt with fairly and that the people know what they're doing and aren't going to try to scam me. This Estates Hill company is one of the best in the area, and whenever I see one of their estate sales come up if I've got the time and the ability to get there I make time to get there. They are more than fair in pricing, and they pricings ahead of time so you don't have to play the guessing game at check out. They are professionals, and it is rare to find professionals in the estate sale game. read more

Astoundingly unprofessional. Smoking cigarettes and cursing at sales while there are young children around. Walking around not wearing masks as well. Wouldn't trust them to run a lemon-aid stand, let alone an estate sale. Update: Photo added. Not surprising from this trashy company. read more

A Better Solution Estate Sales - Estate Liquidation Near Me - Signal Hill, California

Once again HORRIBLE EXPERIENCE... 2nd time with these folks... (I had forgotten who they were) List of at 6am.... I write my name at 7:01am...#40... see their terms " must be in Line"?? 2 hours? Is the stuff FREE.. no wait I'm paying for merchandise. The guy in Shorts (as before... this time he had a Covid mask- great!) is putting people 1-2 at a time... while elderly people are almost falling from Exhaustion... There's empty chairs I put them out (call me old fashion) I kind of care. As before it's "Crazy inside" I make in a grab magazines & Books and ask the Tattooed Dirty Blond barking orders for prices... "SIGN" Read $1 to $5 for Books.... (So do I guess which price of like more) ... She tells me to ask "Shorts Guy" who's mending doorway... (really looks like he needs a good shower) Without hesitation he says $5.00 Lady who sent me to him screams "corrected price" Books are $1 to $5.... I had already seen his pathetic ATTITUDE towards me, I try and be respectful... He is pulling double duty opening door and ignoring me for prices? Again.... I ask him why the BAD ATTITUDE... he keeps on What? What? I tell him if he understands ENGLISH or SPANISH I'm fluent in both...remind him this stuff is NOT FREE... I'm paying cash$$$ He likes to feel important... I have a back bone if you're acting stupid or ignorant I will call you on it and remind you you're a business you're not doing me a favor he tells me to get out.... I respectively oblige... The Worst People ever.... Shop with them if you dare... read more

A Better Solution Estate Sales - Estate Liquidation Near Me - Signal Hill, California

See all

I guess if you have an estate to liquidate, they are OK AFA the reviews go. As a buyer, they suck. No prices especially on big ticket items and then there's "discussion" amongst the sellers to come up with a price. Not unusual to see one of them go on eBay to get a price. Well, If I wanted to pay eBay prices then I wouldn't stand in their disorganized line. If there is a sign up list it's only used before the sale starts. Once there, you just get in line. That is if people form a line. Not one of the sellers coordinates what's going on outside so it's mayhem. The worst garage sale I have been to is better than 'A Worst Solution'. read more

I went to one of the sales a few months ago. I had a great time. Staff was pretty professional. Not overly nice and didn't like to converse with the shoppers so it was a little bit hard to find out a price for something. But other than that they were pretty cool. Well organized and everything that I saw in the pictures was there at the sale! That made me very happy. I will be back! read more

Basically they paid me $5000 to take all my grandma's old things away. I cannot say enough about how awesome this business is! Michelle is amazing and very knowledgeable and helpful! I highly recommend! read more

Thank you Michele and Scott. Very conscientious and fair. Always have interesting merchandise

Michelle Naylor, can't thank enough. Quick, friendly, courteous and professional. Very patient when I was having difficulty making my payment, til resolved. Handled furniture with care, and took to appropriate final destinations of VA homes and Habitat for Humanity Would absolutely hire again! Highly recommended read more

The estate sale itself was well organized, almost all items were clearly priced. There were plenty of employees to help the customers. The only area this company needed improvement in was the entrance line control. Funny how people have forgotten so quickly to keep your distance from strangers. They have a list and your name is on it, so why does one have to stand two inches from the person in front of them. There was a long line to get in and not all were admitted at opening. The ad said the entrance list goes up at 6:00am, but there were people that had been there for hours who had started the list around 2:00am (Not the companies fault, they weren't there at that time) One very LOUD guy kept asking those that were there is they all agreed on the list order (started before 6:00 with the nonsense), I just wanted to tell him to shut up already. I'd be really surprised if the neighbors did not complain about the noise level so early in the morning. Unfortunately for me one of the first people in line bought what I had come for. I did look around and found another lil' treasure so my adventure was not a total loss. read more

I joined a person who was having an estate sales because I was going to rent his place. I sent Michelle Naylor a list, along with each picture of over 200 items, along with their recommended prices. There were 8 Baccarat glasses that were brand new in their original boxes. 68 pieces of Wallace sterling silver. 48 pieces of Sans Souci Rosenthal china 1943. A Sable coat, an 8' white fox stole, a fox and a mink coat. The value should have been over $13,000. Yet she only accounted for The Baccarat, Rosenthal and the the sterling silver $2778, of which she took 35%. There was no other accounting. I recommend that you don't ever use her services. read more

I really appreciate Michelle, Scott and team for their hard work and all the hours they committed to make our estate sale perfect. They did a wonderful job with the sale and made it easier for our family to grieve. They are very understanding and supportive of our mourning process, and were both personal and professional in the same breath. We were very surprised that nearly everything was sold after only just two days, amazing! If you are in need of the perfect estate sale service, look no further, you have found A Better Solution! read more

This is the 2nd time I have used Michelle and I would not hesitate to use her again. This time was to empty out my father in law's home. He had lived in the house for 50 years. Michelle and her staff are professional, and totally trustworthy. She communicates well and often, does a great job organizing, advertising and posting photos. In addition to furniture and household items, my father in law had at least 2,000 books on many different subjects. Books can be hard to sell but Michelle did a great job advertising for this particular niche and we sold many more than we thought we could. I recommend Better Solutions highly. read more

Michelle, Scott and their crew did an amazing job handling our estate sale. With very short notice, they met us at the property, gave us a free consultation and were setting up within a day. By the weekend, there was advertising and great signage leading to the sale. Social distancing was well managed and the endless line that quickly formed was well structured. They priced the items to sell and exceeded our expectations with how much they were able to actually move! They offer full service clean out and haul away too-a huge convenience with respect to the items that didn't sell. Great job guys! read more

Michelle and Scott did a good job handling the estate sale. My uncle was hoarder and they did very well organizing things the best the could. They have a great following of people and their advertising was stellar. I was living on the property during the sale and it did not seem like there was a time when the house did not have shoppers. I would hire them again in a heartbeat. I even needed help with an appraisal after the sale and Michelle did not hesitate to help me. read more

Just recently had my grandpa and grandmas estate sale and decided to hire "A Better Solution". On god it was the best decision we've ever made. THEY TOOK CARE OF EVERYTHING. The pay was WAY higher then we could ever imagined. Trust me.... leave it to the professionals. THANKS AGAIN read more

Michelle, Scott and their crew did an amazing job handling my estate sale. They were well organized, quick and efficient. They were careful to sort through items from every room and set aside items like family photos, and keepsakes. They have been doing this for many years, and it really shows in their professionalism and ability to help with questions I had about cleaning out the house. I am very pleased with the job they did and highly recommend them. read more

I had a great experience at the estate sale in Lakewood 3/17/22. All of the employees of A Better Solution were friendly and helpful. Michelle answered all my questions quickly and secured my selections while I continued to shop. I went very early and waited most of the night to be able to get Frog sculptures which I collect, luckily they were in the first room so I didn't have to really search for them. Prices were fair for my collectibles. Lots of people lined up for this sale so the estate sale company must have a good following. Payment was easy using my venmo, I hate to carry too much cash. I will definitely shop with this estate sale company again read more

The services of Michelle & Robert Naylor of A Better Solution Estate Sales were absolutely invaluable to us in readying my late mother-in-law's home for sale and we will be forever grateful to them. 5 years ago we moved to Orange County to care for my mother-in-law. She passed away 2.5 years ago leaving us with her estate to settle. She had accumulated so much more stuff than we ever could have believed after living in her huge home on a large lot for more than 50 years. We tried to work our way through her possessions ourselves but after reaching the point of total exhaustion with the process while trying to work full time jobs, we hired Michelle and Robert Naylor of A Better Solution Estate Sales. Michelle's knowledge of antiques, jewelry, household items, and more was immediately obvious during our first meeting as was their experience with holding successful estate sales. Over the course of several weeks Michelle and Robert came over several times and worked side by side with us to uncover, discover, and clean many, many, boxes of collectibles and other items. With their help we were able to delve into areas of the property that we had not yet uncovered. Their preparation for the estate sale was expertly done allowing for the flow of the buyers, attractively set up, and was well advertised. Robert and Michelle took effective steps to provide security on our large property. During the two days of the estate sale they were here bright and early, fully prepared to deal with the crowds of buyers who attended the sale. Upon completion of the sale Michelle's records were complete and easy to understand. As a direct result of Michelle and Robert's hard work, we were finally able to empty the property completely and to list the house for sale. Both Michelle and Robert were easy to work with, so knowledgeable, and very patient with us as we sorted through many boxes containing sentimental personal items such as photographs, wedding dresses, papers, and receipts. They are both wonderful people with a great sense of humor and they kept our exhausted spirits up as we sorted through dusty, dirty boxes in preparation for the estate sale. We thoroughly enjoyed working with each of them. We were very impressed with Michelle and Robert's work ethic, honesty, reliability, friendliness, and overall professionalism. Escrow will soon close on my late mother-in-law's home. There is absolutely no question that without Michelle and Robert's assistance we would not have been in the position to finally sell her home. And, we would have lost a significant amount of money because we didn't know the value of our items. Our experience with Michelle and Robert Naylor was superb and I highly recommend A Better Solution Estate Sales for your estate sale and liquidation needs. (Edited: While I understand the need for filtering, I am very unhappy that my review of A Better Solution has suffered this fate!! This is an accurate and legitimate review of great service by good people, written by an actual customer. I would do business with A Better Solution Estate Sales again in a heartbeat! No so sure about Yelp though :-)) read more

Look no further. We live in San Jose and needed to have an estate sale for a relative's home in Long Beach. A friend recommended Michelle Naylor and it was the best advice we could have been given. We called all of Michelle's references and all validated what Michelle represented as her business approach and expected outcomes (worry free, all details handled, professional and trustworthy, easy and pleasant to work with.) Our experience matched and exceeded this. Michelle and her crew swooped in when promised, spent an amazing amount of time organizing items and held an estate sale fashioned to create high traffic with serious buyers first, all the way down to casuals at the end. In the space of one week, she held the sale, got rid of leftovers and left the house completely empty for the realtor! We couldn't have asked for any more. What requests we did have for special handling of items were cheerfully and reliably met. We had specialty items in the home and Michelle used her network to identify the right pricing. She drove a hard bargain at the sale getting us top dollar, but also knew when to cut a deal and move things. She's so good! She even went through fully loaded storage units to clear them out/consolidate them and integrate items into the sale. She staged the house like a boutique; I stopped by just before the sale and it was amazing what sense she made of a household full of possessions. While estimates are hard, she gave us a likely range, the high end of which made us happy. Then she hit it! Amazing and so effortless on our part. In the end, we got an itemized list for probate and a huge burden resolved. Have Michelle give you our contact info as a reference, we'll tell you even more why you should use her. read more

Michelle and her staff are always extremely professional and have very fair pricing at the sales. I always look forward going to any of their estate sales. read more

Michelle and Scott are the most kind, fair and honest individuals anyone could ever hope would handle their estate. Any negative feedback is completely off base. Michelle and Scott conduct their business with the utmost level of professionalism and have been more than accommodating considering COVID restrictions. They only allow a certain numbers of individuals into an estate at a time as to comply with CAs mandates, they also require everyone to wear a mask PROPERLY, at all times. Any complaint stems from someone who feels scorned because they might have lost out on an item they desired. The time spent taking an inventory, and cataloging items sometimes takes WEEKS. Given that the property owner allowed that much access. There are situations in which a property owner who is relinquishing their estate leaves TWELVE hours before the sale is set to begin. It is a shame that the rules of operation can be misconstrued as to a lack of preparation on anyone's part. Michelle and Scott follow every single rule and protocol, and their moral compasses point North and true. I was incredibly impressed with the way this business was handled, and to be quite frank, the prices were much lower than anticipated. Don't make the mistake of skipping an estate sale curated by Michelle and Scott. They are great people with treasure that is just waiting to be discovered. read more

I count myself extremely fortunate to have connected with Michelle and her company. I called her and explained we had a death in the family and needed to plan an estate sale as soon as possible....and we lived out of state. Without hesitation she went to the location, did a walkthrough and got back to me in two days. She gave me an honest evaluation of the items and we scheduled the sale for one week later. It went off without a hitch. In less than a week, they gathered all the items, priced and staged everything. After the sale, they gathered and hauled what was left for donation. She kept me appraised throughout the process and could not have been more honest, through, and mindful of the emotional stress we were under. Michelle and her company are truly amazing. read more

I hired A Better Solution Estate Sales to handle my grandparents Estate. They were hoarders and I didn't even know where to begin! Michelle and her staff got Everything organized, displayed so lovely and made us way more money than we ever expected. They are Ángels in our families eyes. read more

Thank you Michelle and staff--the thought of clearing through our Mother's home of nearly 50 years was absolutely overwhelming to me. You and your amazing staff are sorting Ninjas who were respectful of decades of clutter, knew which items would yield good prices and bring the crowds in, and carefully sorted out the items we asked you to look out for. When all was said and done, we ended up with more moolah than we expected!! Michelle even gave us the contact info for someone who came to pick up all the unsold items. She truly offers "A Better Solution". read more

Michelle and her staff worked extremely hard to help us make a good profit on our items. Highly recommend..hire her!

Michelle and her team were awesome, they recently helped us with our estate sale. They took the time to make sure everything was perfect and they handled everything like it was there own. Thank you guys for an easy and truly amazing estate sale! read more

*** 10 STARS IS MORE REALISTIC! I don't take time to write many reviews but this one is a little different. It's difficult to know what's the truth, what's fake marketing hype and who can be trusted to just hand over your family's heirlooms and belongings and hope for the best that a stranger has your best interest in mind. By "Best Interest" I mean YOUR Best interest. You're trusting someone you've never met to realize maximum sales potential, treat the situation with respect, FIERCELY protect not only your belongings but your home as well. I was a real client and my sale recently and highly successfully completed. The only thing I have to gain is: 1. to show my appreciation to Michelle and Scott for an above expectation job and 2. Hope this review finds its way to at least one person struggling, stressing, worrying, etc. the way I was. Was I skeptical? Of course I was...I quickly found out I was way over my head dealing with the massive amounts of Antiques, Collectables, and everyday household items. I interviewed 2 companies before Michelle. I knew immediately I found the right one, my search was over. Her Team jumped into action on an unimaginable task digging through box after box in every area of the house, filthy garage included. They carefully organized, cleaned, accurately priced, and arranged my home like an Actual Boutique in a very organized fashion and in little time. Each room had a Theme...I did nothing, they did it all. The sale went spectacular, they cleaned up after the sale, paid immediately, and offered options on remaining items. This ones a "No Brainer", I'm comfortable guaranteeing you won't be disappointed and you won't find a better service, period. I should mention I come from a long line of Antique Dealers and can spot who's legit and who's not so I was pretty critical with my questions. Make the call, I'll put my money where my mouth is any day, any time on this read more

My dad just passed away and we hired A Better Solution Estate Sales to do the estate sale. Michelle and her crew did a fantastic job. They were professional and polite and sold so much more then I ever imagined. read more

They handled my neighbors estate sale & we were so pleased with them. They were very considerate of our neighborhood & pleasant. I bought several large things since we have the same model home & that home was set up for a disabled resident & I needed a few things that I could NEVER afford. I didn't consider that I could get expensive items for disabled people for my home 2nd hand especially something custom but I did & it's going to make a difference for me here long term. She even went out of her way to help me get the items to my home. We're talking a heavy large chair lift... She came back about a week later on her only free day so I had time to get help & did what she could do while trying to follow her guidelines which are strict I'm sure liability wise. From day 1 I knew they could not help people load or deliver but she did everything she could to help me. They are really great people who care. The sales may get crazy & busy but be patient - they are worth it! read more

We went to one of their estate sales in Lakewood, Ca. It was a one-day only sale. There were a few people working the sale, one of whom was so busy chatting with his friend he couldn't be bothered to help anyone else. There was one person to take money, and he stationed himself right inside the front door which caused gridlock between people coming in and people going out. We bought a few things but didn't really get the best deal because he was absolutely unwilling to haggle, possibly because there was such confusion at the door. Set up outside next time, or somewhere less congested. We most likely will not go to their sales in the future, they were just not very well set up. read more

I've never had an Estate Sale before and I must say, this company is the ONLY company I would use because: they are honest, more than helpful (to me and to the buyers). I called Michelle and she arranged everything for me in more than a timely matter. We were under a short time frame and she made it happen beautifully! Her whole crew worked hard and were the best. No one else I called was willing to help me like Michelle was ready and willing to do. We had a 3 day sale and I made soooo much more money than I would have on my own and I could not have put it together as fast and as well as her and her crew did for me. We sold almost everything (because of them) in a 3,000 square foot home. You will never meet a nicer person or a harder working person that also takes pride in all that she does and everyone that works for her. Thank you Michelle, Brandy, Candy, Frank, Benny and Alex! Also, I almost forgot...I was very emotional and Michelle & her crew guided me thru this tough time too as well as everything else she did. read more

I admit it. I'm an Estate Sale junkie. Michelle and staff are the best. Things are fairly priced and the staff is terrific. Michelle is one of my favorites. She has a wonderful attitude toward her customers. Sadly, that's not always the case. It's like seeing an old friend when I go to her sales. I always have a great time at her sales and will drive pretty long distances in order to attend. "A Better Solution Estate Sales" is a definite do not miss !!!! read more

This was my second time needing help with the liquidation of a estate, and I am so VERY HAPPY we found Michelle. Her team was professional, organized and were experienced. They priced items for fair market value and had the knowledge when pricing antiques and collectables. The property was left clean and quite possibly better shape then before they arrived. Thank you Michelle! I will always refer your company when someone is in need. read more