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    A Better Hearing Center

    1.0 (1 review)
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    3 years ago

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    Apex Audiology - Colorado Springs - Reception Area

    Apex Audiology - Colorado Springs

    5.0(1 review)
    76.2 mi

    From my very first appointment with Dr. Bill at the Woodmen office, I felt assured I was going to…read morereceive expert and professional care. Selecting hearing instruments was totally out of my comfort zone but Dr. Bill and his staff were patient with me and answered all my questions. With his years of experience, I accepted/trusted his advice in selecting the best hearing aides for me. The IIC's were a great choice and 6 months into this..I am getting along really well. What began as a stressful situation (hearing loss) has now been resolved thanks to Dr. Bill, Dr. Joel and Rachel.

    From the owner: Certified Audiologists. Free Hearing Aid Test Drives. At Apex Audiology, our university trained…read moreDoctors of Audiology have been helping people hear better for three generations, since 1957. Our owner and founder, Dr. William F. Herholtz III, CCC-A, F-AAA was Southern Colorados first Doctor of Audiology and has been practicing locally since 1997. Apex Audiology received Best Audiology Practice from the Gazette for 2018 and Best of Hearing Aids for six years from the US Commerce Association. We believe in the golden rule and serve those who need help with their hearing with honesty, integrity, and compassion. Apex Audiology provides world-class hearing, tinnitus, and balance care with good old-fashioned service provided by local people with an impeccable reputation you can trust! Call to schedule a free hearing screening!

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    First Street Family Health

    First Street Family Health

    1.8(5 reviews)
    1.6 mi

    Absolutely the worst medical office that I have ever visited. The front off is rude! You can rarely…read moreever get anyone on the telephone when you call for an appointment. I've been a patient there for three years. Instead of getting better; It continues to get worse. I hurt my hand one weekend. It wasn't bad enough to justify a trip to the E.R. but definitely a visit to the doctor. I call first thing Monday asking for a visit with my doctor or whoever was available. I was told there were no appointments for the next two weeks. I remember receiving an email the following week with the subject line "Same Day Appointments" Here is the entire email. " First Street Family Health would like you to know that we provide same day appointments (not walk-ins). We reserve a portion of our appointments for same day, acute care needs. We book them daily (not in advance), so we can provide our patients access on short notice. We open Monday thru Saturday at 8 am, if an urgent need arises, please call early as appointments fill up fast. " I call back asking for an acute care appointment. The front desk agent was rude! Said we don't have any today it's 9:15 a.m. I asked, okay, how about tomorrow. She placed me on hold, came back, and said, yes, but it's not with Dr. Grant. I said that's fine. Dr. Grants is my normal doctor but that doesn't matter as I had previously stated on my first call. She said it's with their P.A. Again, that is fine. The office assistant stated I do have appointments for tomorrow but I can't give it to you. Their same day, you will have to call tomorrow. WTF!!! How absolutely stupid was this conversation. 1. Why place me on hold to check for an appointment tomorrow. If you are not giving appointments ahead of time why even check to see if there is an appointment available? 2. Why do I even have a primary care physician? If I hurt my hand, leg, etc., and am acute care and can't see my doctor within a day or so for something that is "ACUTE" then why have a primary care doctor. Just go to the Emergency Room for everything. 3. Why send an email stating you have same-day appointments? ABSOLUTELY THE WORST MEDICAL OFFICE! If you are in the Salida Colorado area do yourself a favor. DO NOT USE THIS OFFICE. Yes, I'm only one reviewer. But when this office has 2.9 stars in a small town like Salida, that has to tell you something. Use a bit of common sense and find someone else!

    First Street Family Health in Salida is a flippin joke!!…read more 1. Made me come in a second day, when they could've done it all the first day. 2. The nurse left me 2 or 3 vmails calling me Lexie?! Not my name! Wtf!? 3. Lost my paperwork, that I needed for work, and made me stand there and wait for 30mins, until they found it. (On a different day, from the first two previous days!) 4. Billed me for a wellness screening that was totally paid for by my place of employment! 5. The Dr. asked me about medications I was taking (and have been taking for years, and that are in my chart) so I was billed for that separately, as I was told it was not part of my physical?!? 6. Charged me a co-pay for a tele health 8 min phone call! Didn't even see a Dr! 7. The front end office people are horribly rude, unorganized, and not helpful! "Health care workers are doing the best that they can, right now." Are they though?! This is their best?! Yikes! Btw, this place was a cluster waaay before covid! Wish I could leave a negative star review! Grr!!

    A Better Hearing Center - hearingaidproviders - Updated May 2026

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