We're very pleased with Potomac Pest and Termite Control. We had squirrels push through a soffit…read moreand call it home. (I videoed at least six adolescents going in there.) Potomac Pest Control were quick to respond and John came out and accessed the area and explained exactly what would happen next, including pricing. The next week they came out and the squirrels had left. It was a weird situation but they were young squirrels and most likely jumped from the roof. John climbed a ladder onto the roof and determined they were in fact gone, then he sealed the soffit and charged us accordingly. I would highly recommend this company. Grateful for this issue to be s

The stinging spawns of satan have been eliminated! What's not to like. Without hesitation the tech…read morecrawled under my deck to locate the nest and added treatment. Literally took a day and they were gone. As added benefit we also had an ant problem. They are gone as well. The tech was fast, professional and results are the results!

I am a multi-year customer with D&G. They are always prompt, courteous and thorough. It's…read morerefreshing to get local, old-school service for a change!!!! Good folks!

I prepaid Dave for six months of monthly pest control service, but the service I received was…read moreextremely disappointing. On his first visit, he did not spray my backyard, even though I had specifically told him that gnats were biting my dogs' ears. I even sent him a video showing my dogs' ears twitching because of the bites. After repeated requests, he eventually returned and sprayed the backyard. He was supposed to come back in July for my monthly service, but he ignored my phone calls and text messages. When I finally told him I would seek a refund and pursue legal action if necessary, he came to my house that day. During that visit, my security cameras recorded him spraying my patio, pool, back door, hot tub, retaining wall, and even my butterfly bushes--but he never sprayed the backyard. He also failed to spray the side yard. When I confronted him, he admitted he had not sprayed the side yard but insisted he had sprayed the backyard. Instead of treating the backyard after I questioned him, he rolled up his hose and left. During our conversation, he also raised his voice, called me "crazy" and a "madman," and asked, "What is wrong with you?" This was not the first time he had spoken to me that way. I prepaid for six months of service, received only one scheduled treatment, and had to repeatedly ask him to address the areas that needed treatment most. Based on my experience, I do not recommend this company.

I strongly recommend staying away from Orkin…read more The Customer Service Specialist I dealt with was dishonest and cannot be trusted. Information was misrepresented, promises were made and not honored, and when questioned, the story changed. That alone is enough reason to look elsewhere. The exterminators were just as problematic. They were pushy, intrusive, and did not respect boundaries once on the property. Their approach felt aggressive rather than professional, and I was made uncomfortable by how forceful they were about access and services. This company does not respect customers, does not communicate honestly, and creates more frustration than solutions. There are far better pest control options in Carroll County that operate with integrity and basic respect.

Great services until they get paid. We called them to discuss sounds we heard in the wall. They…read morepromptly came out and suggested we redo the insulation in our attic. They informed us that their insulation had boric acid in it to prevent bugs from coming into the house. We signed the contract, and we were told someone would call us the day before to let us know what time someone would come the next day. We were never called. Instead, a team showed up and had no idea that we purchased additional items besides the insulation. Due to a language barrier, it was hard to communicate with the workers. I had to hunt down the gentleman we signed the contract with, who in turn had to hunt down the manager. After all that was sorted out, the manager never came on site as we were told to inspect the work. Since that day, we have reached out several times to get someone from the team to come out and inspect the work no one has reponseded, including the manager Gavin. I still see stink bugs coming in from the attic along with lady bugs. It does not seem the boric acid is doing anything. This was a horrible experience. Customer service is awful after they get your money

Almost a year after I was already refunded my money for a job these #%*$ didn't do, the accounting…read moredepartment continues to call me and mail invoices threatening to stop my service (which was cancelled in April of 2023). I've told them to speak with their own superiors about this matter (the people that refunded the $ I had paid), and they say they are NOT able to do that??? Like what???? BEWARE OF THIS COMPANY!!!

Once upon a time a farmer plowed his corn field and all the mice lost their homes and had to find…read morenew mousy dwellings. SAD. Once upon a time a human family was watching TV and noticed a shadow running along the base boards. Maybe we are seeing things said the husband to the wife. Then it happened again and again. MAD. The human family needed help and so they called Ehrlich Pest Control. Two super heroes were sent to the human residence to solve this pesky pet problem. The mice are gone, the humans are.....GLAD.