Very pleased with the professionalism of the person on the phone and also how quick the item was…read moredelivered to my shop. Within 10 minutes i got my OEM spark plugs and they even gave me a discounted price. Thank you guys!

They are so amazing and helpful and when you ordered any part it takes about an hour to come inread more

It'a all about DANIEL at this place! It's in a shitty part of town, but I didn't have a choice;…read moreneeded to take care of some windshield wipers and fluid STAT! It was pretty busy but the other two people there were kinda "checked out". No judgement - everybody is fighting their own battles, but Daniel stepped up, and stepped out, and was professional, personable, quick, and helped me get what I needed and even helped me install. Thanks Daniel! I wish I had employees like YOU!

I needed a new battery and was helped by Marvin who gave excellent service. He was kind, gave me…read morea couple of choices and installed my new battery. After we were done, he thanked me for my business. Customer service that went above and beyond!

I highly recommend this business to any family friend anybody that needs any type of oil spark plug…read moreball joint control arm radiator hose pretty much this is the most 100% guaranteed most knowledgeable most respectful business. I could highly recommend thank you for all car parts for always being the 100% guaranteed Parts Provided for the people. Thank you so much for the hard work. I appreciate your service and good work. Keep on trucking.

OMG I love this place I actually have a Maserati with expensive hard to find parts. Brian helped me…read morethere found almost all my parts. He saved me to much money. They have the best customer service!!

Knowledgeable staff. Parts are available ASAP. I'd recommend getting a quote elsewhere first. So…read morefar the prices are not too bad. Hoping the tariffs don't sent spark plug prices too exorbitantly

I went to this place to get some oil for my car, the employee was nice he was was giving me the…read moreinformation I needed. I then went to the oil area and noticed there are NO prices for any of the oil there. I then asked how much a quart was he told me it was 11$ a quart. I was F$&@?! Shocked but I only needed 3 and didn't want to go to auto zone I payed around 48$ for 3 quarts of oil and a filter. If you like getting screwed come here but my advise is to avoid this place at all costs

Maya & Ray were insanely friendly & helpful & they made replacing my battery a breeze instead of a…read morechore. My new ride or dies!!!! RECOMMENDED.

Great experience. Staff was l knowledable and friendly too! Had everything i needed in stock. Even…read moreput the windshield wipers on for me! Love this store

NOTE: PEP BOYS DOES NOT SELL ANY AUTO PARTS, OIL, etc. They sold their retail business to Advance…read moreAuto Parts. They do oil CHANGES but would not sell me oil -- so I went to Home Depot nearby and got a large container.

Slow, slow, slow, hours, hours of waiting. Not worth it!!!!! Horrible customer service!!read more

Quality is % great. Life time lasting products. I gotta get another full set for my new SUV very…read moresoon.

It appears that Lloys Mats, and possibly CoverCraft, have gone out of business but are still…read morefraudulently charging the credit cards of would be customers - me included. For many months I have been trying to get the correct mats I paid for. More than 50 emails and phone calls and zero resolution. Proceed with caution.

Extremely unprofessional stuff. They back ordered my item and it never arrived at the agreed upon…read moretime.

Christine, a counter person at this location is extremely knowledgeable, professional and…read moreexperienced. The store is clean and well stocked. They could use a few extra counter personnel during peak hours. But Christine handles the counter as a total PRO

Thanks to Joseph for changing my battery for me and giving me some good advice on maintenance…read more This is a much cheaper option than getting the battery replaced from the dealer. The service here is excellent!

I came in seeing if I needed a battery replacement and Yoana did all the right things to my best…read morebelief. When I came in, I was immediately helped as there was no line. She did a battery diagnostic and I ended up buying a battery. As I was completing my purchase, she multitasked and answered the phone as appropriate. Once I completed my purchase, she notified her coworkers that she'll be right back. Then she saw a customer with one item only and then helped them out! I didn't mind as it makes sense to take care of that customer first as it their purchase was less than a minute. Yoana completed the battery replacement with ease and sent me on my way! Overall, I can't imagine where she went wrong as she delivered great customer service and was able to multi-task!

I am in Philadelphia and needed a set of fuel injectors for my daughter's 1998 4runner. She has…read moreowned and loved the car for 25 years. My local shop suggested MotorWest and I called them at 5:30 PM east coast to place an order. Sylvia took my call and was very helpful, confirming both the part number and availability. I requested FedEx overnight so as to get the repair done before the three-day Labor Day weekend. Sylvia said she would try to make FedEx local cutoff time in Los Angeles. Sylvia was able to get the fuel injectors and gasket set out, and they arrived at 11:00 AM the next day. I highly recommend MotorWest for outstanding customer service and their willingness to go the extra mile for their clients

Great company! They take care of fuel injectors and did a rebuild on my 98 4Runner. Way better than…read morebuying new and they test. Love how easy it is to send in your parts. Very dependable and able to contact them for questions via email or phone.