This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

I called him. He came out. Fair price. Fixed the problem. What more can I say? Seemed like a nice…read moreguy and no complaints about his work.

Barry did initial work for me at a house I was selling which went fine -- I needed another project…read morethat he was paid in advanced to complete work but it was never completed because the new owners went to another company and he has since refused to respond to any communication on getting my money back. 1200$ that he has pocketed from mine and my girls mouth. Just fyi on the "business owner" you might be considering. I am now having to file with the courts in getting my money back.

The work performed is top notch! Done correctly and professionally. Very reasonable price…read more Installed a light above our pool table on same day I called. Rob. Thanks so much for your help and time

Robert is the perfect example of old time values not only is his work but how he lives his life. He…read morehas turned my old nasty house into a showcase. Everyone says this isnt the same house. I highly recommend him for all your home remodeling.

Good pricing and great work. They could be better about answering the phone but they ended up…read morecalling me back after a bit. Would b nice to able to leave a message instead of hoping you'll get a call back. Service and pricing is 5 stars though

Been using Jackson plumbing for 40 years. One time i I used another company (sign in your yard…read morecompany). They came out, snaked the line, broke the tile, collapsed the line and asked for 4700.00$ to repair the line. And, said the pool that has been in place for over 20 years needed to come down for them to repair the line. Said, "no thank you, I will call Jackson". Called Jackson, they repaired the line and left the pool alone for a reasonable price. I have called them numerous times for different properties, and have always felt good about their work, prices and people. They don't fluff or try to sell you anything that isn't about moving water in or out of your home. I WILL ALWAYS CALL JACKSON PLUMBING!!!!

Get an quote before having this company do any work for you. If you don't, you might be surprised…read moreat the invoice you'll get. I used to use Tomlinson Plumbing, which is now part of the Benjamin Franklin chain. I needed a new garbage disposal. I called Tomlinson and made an appointment. I didn't ask for a quote because previously their prices were fair. This time, I got an invoice from Benjamin Franklin for $469.61. I called to ask for a price breakdown, parts vs. labor. I was told Benjamin Franklin doesn't do that; they charge a flat rate for the service. The disposal they installed has a list price of $139.00. That means I was charged $330 for an hour or two of labor. Don't use Benjamin Franklin or Tomlinson Plumbing without first getting a quote.

They were quick to respond, show up, and fix my problem. They replaced my sump pump in about half…read morean hour. Everyone I talked to was friendly and they knew what they were doing. Definite recommendation!

"I had an exceptional experience with Summer's Heating and Cooling today for my annual water heater…read moreand plumbing system inspection. Our technician, Michael Tanny, was prompt, impeccably well-dressed, and had a wonderful, friendly demeanor from the moment he arrived--he truly makes you feel like you've known him forever. Michael went above and beyond during his visit. Not only did he thoroughly check our tankless (instant-on) water heater, but he also came inside to test all the faucets and control valves. To top it off, he even went up into the attic to verify the gas water heater's exhaust vent piping--something no technician has ever done during all our years of yearly system inspections! He confirmed everything was in proper working order with no issues. Michael is a consummate professional: respectful, polite, and exceptionally thorough. I would highly recommend him and Summer's Heating and Cooling to anyone needing maintenance, reviews, or replacements for their water heater, furnace, or air conditioner."

Great service and reasonable price. Showed up on time finished same day. I had water heater (gas)…read moreand an electric anode rod installed.

Stage two of my plumbing leak saga - after TSI Energy Solutions located the leak for me I needed to…read morehave someone come out and repair it. I contacted Roby's and another company prior to knowing where the leak was (since I was honestly just gathering information) and not fully understanding what would be covered under insurance. Very stressful time. As part of the quote process, Roby's and the other company both thought I would need a completely new line (again - prior to knowing where the leak was). Roby's gave me a very detailed handwritten quote for both a new line and a quote for repair if the line was outside of the home. The other company was sort of "meh" on a repair and really just wanted to run a new line (which was about 4X the cost of repair if it could be done). Once I had the location of the leak outside I decided to go with Roby's for the repair. They wanted the water off for a couple of days prior to repair - the ground was so saturated with water (and it was in late February there was 6" of snow on the ground and it was flipping cold). We had the water shut off on Friday and it was off for a good five days prior to them coming out. They started work on Tuesday. He also indicated that due to the saturation of the ground and location of the leak they would hand dig to the water line since the excavation equipment would have really torn up the yard and sunk into the ground. Day 1 - the master plumber's (Jason) helper started digging and they had a hard time finding the line. He spent about 3 hours digging and still couldn't find it. They had to sump water (and mud) into the side yard as the hole kept filling up. What a mess. Day 2 - they both came back and after a couple of hours found the pipe about 5 feet down and a bit off the mark from TSI. Small hole in the service line - likely an impurity in the copper. Replaced the section of bad pipe with CPT, checked the water again at the meter and house to ensure there were no additional leaks, and started filling in the hole. A few days later - the helper came back and finished up the hole filling in and cleaned off the side of the house. The total cost for the line repair was labor rate for the plumber ($115/hr) and helper ($45/hr) plus materials for the repair. This totaled out to just over $1300 which was an accurate representation of the time spent. This was slightly higher than what they quoted but with the time it took to find the line it was right. I was exceptionally pleased with Jason and his helper's professionalism and diligence. I'm not privy to the conversations had on their end but in my eyes this was a very difficult and hard repair due to the digging required and my guess there were several f-bombs involved. A couple of weeks later - we received a card from Roby's thanking us for our business along with a comment card that we could fill out. Very cool since I don't know I've ever received anything like that. I found out later that Roby's had also run a gas line at my parents house and they were also impressed with their professionalism and diligence/attention to detail. While I don't hope I need them, I will most definitely be calling Roby's in the future for my plumbing needs. I was exceptionally happy with my experience with them.

Roby's provided quick service, free quote and installation was painless. The hot water heater went…read moreout... and I was back to taking hot showers in a day or two. Their price and warranty was fair. Recommend them.

Nick and his assistant were a delight to meet and have them work on my problem. They were…read moreefficient, polite and told me everything they were going to do. I could not have asked for a better team to show up and solve my problem !! Joyce M. Spiceland

I'm out of town and had a home inspection revealed a leak on the main line in the crawl space where…read moreit comes into the crawl space. I spoke with Ben on the phone Friday. He said they could be there on Monday. Said it would be around $500. I gave the go ahead. Ben called me on Monday and discussed what we had talked about on Friday. No mention that it would be more. They finished the job and sent a bill via email for over $1000. He said they had to call the water company to shut the water off and had to wait for them. I don't think they should charge me for the down time when they knew in advance it involved the main line coming into the house. I would not trust a quote from them unless you are ok with paying double.