My husband wanted boots made in the USA, so we found Soles Unlimited who sold RedWings. I did not…read moreknow what to expect after reading the review from Bella. I called the store on a Sunday to get the store hours. There was no answer, I left a message. I received a call back. The owner stopped in to catch up on things, heard my message and returned my call. She offered to stay and wait for us to take the ride out if that would help us. We did take a 30 minute ride to Gowanda. We left with a pair of boots and a pair of sandles (for me) and we ordered a pair of Redwing boots which were to be delivered direct to our home address. The day after the boots arrived we received a phone call to see if everything was as expected with our order. I found the customer service to be exceptional and would highly recommend Soles Unlimited to all of my family and friends.

Love this place! Such a nice vibe to it and the workers are great. They carry LOTS of high quality…read moreand well trusted brands of men's boots upstairs, and a small section of women's work boots. They do have a good size selection of women's boots and shoes that are really cute!! They have TONS of shirts and hoodies for men, women and children! Their children shoes selection is small, sure, but varies from cutesy booties to really good quality muck boots. They have Oakley sunglasses, shoe shine, knives, socks, sandals, shoe horns, shoe laces, insoles, croc giblets, and SO much more. 10/10 experience, would recommend!!!

Finally a nice place to buy shoes in Ridgway. The store is brand new and right downtown. The…read moreupstairs is filled with work boots and Timberland Pro clothing. Downstairs is the women's sandals, crocs and more. The store started in Kane and Ridgway is their second store. I walked in and found my summer sandals within minutes. I highly recommend stopping in when you're in the area.

Handicapped people with service or therapy dogs not welcome…read more At approximately Noon on January 22, 2014 I entered The Shoe Dept. located at 1014 State Route 36 in the Wegmans/Walmart Plaza in Hornell NY with a handicapped client to work on training her dog to work in public. The dog is in training for service/therapy work. My client and I entered and I a took a minute to explain to her to move to an open area away from the door to give the dog a moment to acclimate to the environment. I told her that some adults and children are afraid of dogs and to make sure she goes to an area where there are no people. She told me she knew and mentioned a neighbor who is afraid of dogs. (We have had many training sessions up to this point. It is my policy to always remind clients about their part in their dogs' behavior & training) I then walked toward the checkout where an employee was standing and started to hand her my business card as I do each time I enter a business with a therapy or service dog that is in training or refreshing their training. I handed her my card and told her that we would be working on training the dog. She told me she had spoken to her manager about that and told me that her manager did not want me in the store with clients and their dogs. I told her it was the law that handicapped people and their dogs that are in training are allowed in any public place. She said "My boss doesn't want them in here". I said "But it's the law". The clerk said "She doesn't want them in here" I said ok tell your boss I will be posting this on my website." And we left.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Stopped at this shoe and boot store on a Saturday afternoon. The store wasn't busy and we were…read moreimmediately greeted by a salesperson. Within a few minutes it was clear to observe that this was an above average footwear store featuring high quality items that could not be found in many larger cities. I purchased some Keen closed toe sandals and a pair of Staheekum slippers. Both items were reasonably priced but not inexpensive. I had been looking for quality footwear in several of the larger department stores in larger cities without success. This is an old fashioned full service shoe store. Each of the three people in our group was impressed and made several purchases. I would highly recommend this place.

What a wild experience. Staff roasting each other, the guy with the arm tattoo saying to a coworker…read morehe'd rather be shot in the head and die than work with someone, a young white girl staff either mocking or role-playing black (really offended my black friend I was camming with to get her help picking my shoes) called her mom on speakerphone at the register to tell her she is going to get a low-income apartment then called her mom stupid because her mom said no she should buy a house instead, no one at the register with a line because they were all busy gossiping and trash talking coworkers. Us in line had to wait for the guy with the sleeve tat to come and ring us out while the older lady and younger girl still jabbered together at the back of the store.

Nearly not enough Wide Shoes. Nearly had to try every brand on in the store to find a fit top…read morepurchase. I had to go up one size, would have been nice to gain a direction, but do to the slim pickings there was little point or effort one employee's help. Maybe, the owner should consider a commission base so customers may receive better customer assistance and managers should order more wide options.

I was looking for a couple of new pairs of shoes, and was tired of going to places where the staff…read moredidn't know any more about the shoes than I did. Shoe Fly has very knowledgeable, friendly and helpful staff. I worked with Beth and bought two pairs of shoes. After a couple of days, one of the pairs didn't feel quite right, especially on my right foot. Returning those and exchanging them for another pair was as easy as it could possibly be. They have a good selection of shoes and with the service, provide a very good value. Highly recommend!

Super true customer service especially with employee Demere …read more Other shoe stores never measured, nor fit my foot -never assisted with a shoe horn -never helped. If you have any issues, you will not be disappointed here.

This place was so Cheap in Olean New York 5 Stars Boots For Women 14.99 Everything is on Sale…read more P

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Big thank you to Nicole and Cael who helped my family out, especially my grandmother. We left with…read moretwo pairs of shoes and the experience was way easier than we all anticipated! They were both lovely, provided a huge variety of options and sizes, and answered all of our questions. Great variety and pricing!

most rude sales people I have ever met first pushed shoes on my husband that didnt even fit so I go…read moreto exchange them but couldn't find any that were wide enough and doc approved as he is diabetic so asked to return so could go somewhere else and was told NO we dont do that we only exchange or do store credit well I just said there wasn't anything suitable here. So needless to say I wont be shopping there again I will go to the city 85.00 down the tubes

I always come here for the boot sales! I never use to be a "boot person" but this store has made it…read morefun,affordable, and easy to shop for exactly what I'm looking for! They carry big name brands as well as other assortment of shoes, sandals, boots,dress shoes etc. They also sell various purses and bags. Of course they sell socks as well if you were wondering. Last time I walked in looking for a pair of flats for work and ending up walking out with the flats, a pair of converse and my boots that I just fell in love with! All should of been well over $100 turned in to just a little over $40 because they always have amazing deals! Beats driving to the mall and spending a boat load of money on the exact same pair of shoes.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.