I just purchased a new trek marlin 7 today, sales was very helpful in fitting me with a bike i…read morewanted. price was average with other dealers. they thoroughly checked my bike before letting go with it and explained everything about it. i cannot wait to get out and ride! thank you jamestown cycle shop !!! looking forward to dealing with you again soon!!!

This is my go to cycle shop. The staff is friendly and they usually tune my bike for me while I…read morewait 10-15 minutes. I bought my last Trek bike here and I love it. I do between 80-100 a week and the staff (Mike) helped me pick out a bike that was just right for me and he gave me a great deal. I did have a cable fray a about a month after I bought the bike and the replaced it free of change and told me to come back in 100 miles to have the cable and gears adjusted. My only beef with the place is that they do not have a good selection of biking accessories so I buy a lot online and that's cool too...

It is so cool to see a bike shop like this thriving in the area. When I lived here, this didn't…read moreexist. These guys are doing big things for the local mtb community. There are now groomed trails that can be ridden year-round! How freaking cool is that! The first think you may notice when driving by is the green wood-paneled Cadillac limo. This rad thing is their shop van! These guys load up and hit up bike parks in this thing. This is by far the coolest shop van I've ever seen. The guys at the shop are the nicest humans you'll find. They are all so good at what they do, and won't make you feel like an idiot when you come in. I had the pleasure of camping here for a women's weekend event, and the guys at the shop made sure we had what we needed and let us have our fun. Shop dog Willow is the cutest! If you stop by, make sure you get a sticker of sweet Willow. I'm almost bummed that I don't live here anymore, but now I have an excuse to come visit! I will be back, and I would recommend this shop without hesitation!

While in New York for snowy weekend we decided to rent snowmobiles. The people that we stay with…read morenormally rent from this place. I first have to explain the building. It is my dream man cave with rough-hewn lumber for siding on the inside and smells of 2-cycle engines and gasoline. Complete with the friendliest people you could ever meet. Snowmobile people generally stick together and it seems like everyone in this crew including all of the customers came in and out of this place during the day seem know each other and were really friendly. Now going into this place I want to let you know that renting snowmobiles is not a cheap way to spend your morning. The snowmobiles they have are not 12 year old pieces of junk most of them are current model year and have very few miles on them. The particular sled I was on retails for about $16,000 and I paid around $230 to rent for 4 hours. Not a bad deal if you're only going to snowmobile once or twice a year. This dealership was located in a town of Ellery and the way the trail system works here is that these snowmobile clubs are all volunteer and they maintain the trails which go through private properties. So they have to respect the property owners so the trails are maintained. We had an incident with one of the snowmobiles where we ended up flipping it into a very small body of water. It was completely unintentional however fellow on a snowmobile have to be driving by and knew where we rented the sled from call the owner, helped us get this let out of the water unfortunately the engine was hydrolocked. This stranger than helped us towed the sled a few miles up to the street where the owner, Bryce, met us with the trailer and he wasn't even mad. We helped him load the sled in the trailer and got it back to the shop or he even encouraged us to grab another sled and go out and finish up a rental. But to be honest we're pretty much done at that point. Fortunately the damage was minimal and the shop did not charge us for the damage. These are Stand Up Guys working very hard in a small company and I would encourage you 110% to give them a try.

Our Grandson is Autistic and he said he wanted a Tricycle- he's twelve and we weren't sure if he…read morewould use it or walk away- we found a wonderfully used 24" with 7 gears from Buffalo NY so we figured - why not- it was in great condition but needed to be serviced- we called several shops and were sort of discouraged to bring it in- we called Erics- great turnaround and service with a smile on his face- he obviously LOVES bikes- brought it to my grandson and we saw almost almost as big a smile as Eric's- cant recommend more- Thank You- Eric made a great day and memory for a beautiful young man- to ride a bike!

Fantastic gym of the community! I brought both of my E bikes into Eric's cycle works. I only did he…read morefix the brakes for me, but he tightened up the chain and took care of a few other things. I did not know we're wrong done in a timely fashion cost was effective and appropriate help me load and unload the bikes. I appreciate having the store in Hamburg, New York, honest and hard-working.

Came up to vacation near Lake Erie for the weekend and stopped here a couple times. They were great…read morewith any questions we had and with helping us to find gear for our group. The owner and everyone else here were a pleasure to meet!

Great local business. Very helpful. Had everything we needed. Even got my granddaughter her first…read morehelmet. Highly recommend!!!!!

I had three bikes I needed tuned up for the summer. The staff was friendly and approachable…read more Unfortunately, they didn't have any appointments available for 3 weeks so they said they would call me when I could bring the bikes in. I ended up stopping in after 4 weeks to check in and they took my bikes then. They were ready a day and half later. After one ride, one of the bikes' wheels warped. I took the bike back and the owner replaced the rim with a used one he had, then adjusted it and the breaks all for FREE while I waited. Excellent customer service!

So this summer I was interning in a nearby state park and long story short while riding my Fuji…read moreroad bike in the park with my friend I took a sharp turn too fast and my bike slid out from under me, my friend, not wanting to run me over, ran over my bike with his 29er. Let's just say it wasn't in great shape after that. My supervisor, who is an avid cyclist, spoke very highly of Pete and his shop, so I took my bike there. Pete was great at telling me what exactly was wrong with my bike, providing me an accurate and very reasonable quote for the work that needed to be done, and completing the work in a timely fashion. Truthfully though I must say that I am fairly glad and thankful that I wrecked my bike this summer, after getting my 2 year old road bike back from Pete I've put another 150 or so miles on it and it has never ran so smoothly! Thanks Pete!

As THE shop in town to get best advice (do not rely on the folks at Holiday Valley if you are…read morerenting there), on riding in the area. Also operates now as the Bike and Bean with a burrito shop up front. Drop by grab a bite, chat up the bike staff, ponder the trail options. It's too bad that mtb tourism isn't enough to have kept EBS's bike rental operation going, but we make do with what we have.

Slightly jaded; as I've known Dennis since the day he sold me my beloved Specialized StumpJumper…read moreover at Mud Sweat and Gears 8 years ago. So I've watched Dennis grow into the head mechanic position at MS&G, and eventually buy the bike business out and start his own gig - EBS. This year was the first year EBS moved into some great space on the main drag of Ellicottville on East Washington Street. Now that the storefront is much more visible and easy to access, anyone rolling through town can't miss the best (and only!) bike shop in EVL. Dennis and Pat live to ride bikes and can solve any bike related problem that comes up. They know their stuff and do an amazing job. Stop by for bike advice, mechanical help, local race info, or directions to some great trails in the area. They're in the bike know...... Help support our local bike shops :-)

I wanted a good road bike as I have a fitness bike but have been getting into cycling and…read moretriathlons more. I went to Andy at Love and Sprockets first for a fitting. I'm an average height but have long legs for my height. Andy quickly realized this and that narrowed his recommendations down to bikes that would fit me specifically. He even recommended two models that he didn't sell. He just wanted me to get the right bike for me. After doing my research and test riding (even at his competitor's), I found the Argon bike was the best for me and bought it from Andy. He then got it all set up and did a final fitting with me too. He explained the little bit of maintenance I'd need to do as well. In the end, he spent several hours over 3 days with me and was amazing. I highly recommend him and this shop. He knows what he's talking about and works with you to find what's best for you.

Went to the Amherst store looking for an ebike. They didn't have any but checked with the Hamburg…read morestore. They had the bike I was looking and quoted us a price that seemed reasonable. We asked if the employee would let the Hamburg store know that we wanted the bike and were on our way. Drove to the Hamburg store and waited over a half hour until the employee there was done with other customers only to find out that the bike was actually more than double the price given. There was zero attempt made to honor the given price or to reach some sort of compromise. We wasted 2+ hours. Either bait and switch or total incompetence.

We bought bikes for our entire family here. They were incredibly knowledgeable and helpful. They…read morealso have fantastic service at a reasonable rate. I'm grateful we have such a nice bike shop so close to home.

As a NY resident, I live near other cycle shops. None of them are as all around impressive as…read moreWarren's cycle shop! This Cycle shop is who I've told many about. Go here 1st!

The best experience I've ever had fantastic service. Very…read moreknowledgeable staff and top rated customers service. I highly recommend Warren Cycle Shop.