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Polar Heating and Air Conditioning

Polar Heating and Air Conditioning

(106 reviews)

I requested a quote for a furnace replacement online and received a call shortly after. They…read morearrived on time and gave me quotes on 2 units. Both prices seamed fair and they gave me multiple discounts. Jerry was the tech that came here. He was very personable and gave me a lot of info about the furnaces and the warranties for each.He spoke very highly of his company and pointed out their strong spots. Unfortunately I didn't purchase a furnace from Polar because the didn't offer the brands I was interested in. when I need a new AC I'll be calling them again.

90 year old dad called because his heat was not working correctly. An HVAC Tech came to clean and…read morediagnose the issue. Upon his "very thorough" investigation and after cleaning he reported that the furnace was unable to be fixed and needed to be replaced. Claims the burners would not work correctly whatever that means. Offered up a replacement furnace for $5K. Dad needs heat because after all he is 90. I set up an additional service provider as anyone would to get a competitive price and additional opinion. After their review they concluded that Polar's tech did a very poor job of cleaning and even worse job diagnosing the issue. It needed a thermostat...a G D thermostat and not a new furnace. Well the new company replaced the thermostat and all is well. Except for the epic miss for a seasoned veteran HVAC tech from Polar....one that should not occur. Makes me wonder if he was trying to take advantage of my 90 year old veteran father. That could never happen could it??? Seems odd though. This just reinforces my belief that there are very few service providers that can be trusted. Beware and stay clear of this hot mess of a company.

A&B Reliable - plumbing - Updated November 2026

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