The owner of the place is super rude and unhelpful. I have used their service before on three…read moreoccasion and each time the staff helped me print out documents that I needed to ship. This time, however, the manager refused to print out anything (included a simple label) without any explanation. On top of this he was super rude about it and made some smirky comments.

We found this to be an excellent service at a very good priceread more

Highly recommend Kelly's - I have been using them for years and I have only ever had positive…read moreinteractions and experiences with the whole team - kind, efficient, professional and very helpful. Also very understanding! Specifically Ben at this location is a total star, above and beyond in customer service on all points.

AWFUL COMPANY! I stored a table with them for a few weeks and then they were still charging me…read moreafter I took it back for them for an EMPTY STORAGE CONTAINER this was totally without my permission they were taking money from my bank account awful company do not go anywhere near them

Stored contents of my one bedroom flat at the Stevenage branch. Staff had poor attitude from start…read moreto finish putting obstacles in my way. When i removed my goods they overcharged me and would not give me a refund. After several phone calls they came to their senses and issued me with the refund for the amount they overcharged me. Would not recommend if they were the last storage company on the planet.

From the owner: Access Self Storage Stevenage offers a wide range of storage solutions for individuals and…read morebusinesses, alongside mailboxes and telephone answering. Security and excellent customer service are our priority and the friendly team is on hand to help you with your storage needs seven days a week. Located on Gunnels Wood Road, Access Self Storage Stevenage is easily accessible.

I was referred to Happy2Move by a family member. Manny and Mike were absolutely professional and…read moreworked hard and late at a critical time for us, to help us move from our flat to our new home. Very honest about the job needed, worked above and beyond (especially when the job was bigger than expected) and very reasonable pricing. In the cold and dark and on a Sunday night no less. Would highly highly recommend him!

From the owner: At Happy2Move, we’re not just another removals and storage company—we’re your trusted partners in…read moremaking moving stress-free and efficient. What makes us unique is our commitment to personalised service, reliability, and attention to detail. We understand that every move is different, so we tailor our solutions to meet your exact needs, ensuring a smooth and hassle-free experience from start to finish. Our friendly and professional team is trained to handle everything with care, whether it’s a simple local move, a large family relocation, or delicate items requiring special attention. We go above and beyond to offer transparent pricing with no hidden fees, so you always know what to expect. Our storage facilities are secure, clean, and accessible, giving you peace of mind whether you need short-term or long-term storage. But it’s more than just our services; it’s how we deliver them. We pride ourselves on punctuality, respect for your belongings, and a customer-first approach. From the first contact to the final box, we ensure clear communication, flexible scheduling, and a stress-free process. We’re here to lift the load—literally and figuratively—so you can focus on the excitement of your new beginning. When you choose Happy2Move, you’re choosing a company that treats your belongings as if they were our own. We don’t just move items; we move lives, and we’re committed to making that experience as positive as possible.

DO NOT USE MANANDVANINUK!!! when i first booked them, the man i spoke with on the phone gave me a…read moregood quote and seemed friendly. He promised me faithfully that i wouldn't have to lift a finger when it came to moving day which was reassuring as i have long standing back issues and was recovering from pneumonia at the time. When the 2 men arrived, the more senior of the 2 came up to the 2nd floor where my flat was located.....which he huffed and puffed about and kept shaking his head (i had informed the company of this when i booked). Taking a look around he then informed me that i had too much stuff and that i would need to give him an extra £100 cash, which i shouldn't let the office know about.....this was a fee to cover the 'overloading'. I stupidly agreed as i just wanted it to be over. I then said that i would wait downstairs at my neighbours and he looked at me sternly and told me that i must help with all the boxes. He walked up those 4 flights of stairs maybe 5 times and myself and his very keen colleague did all the rest. My back was getting worse by the minute and when i asked to take a break because of my back issues, he told me absolutely not because he was in a hurry......all the while, he just stayed on the van talking on his phone. To add insult to injury, he made me unload the other end too. I was stupid for going along with it but i was a girl on my own and he was very intimidating. I was shell shocked by the end of it and he even sneared at me when i paid him and asked for more money.....as it had taken too long apparently. Like it was my fault that he didn't help or that the company had underestimated the job at hand!! I complained to the office the next day and was promised a call back which didn't come. I asked for my £100 back which i never saw and im now suffering on a daily basis with my back as that awful day really aggrivated an old injury. They are liars and crooks. Do not use them. Go with a well known company that won't rip u off.......its just not worth it!!!!!!!

From the owner: Friendly, Reliable Man and Van Hire Open 24/7 Call us for a Free Quote!read more