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A&A Customs

5.0 (2 reviews)
Closed • 9:30 am - 6:00 pm

Services - A&A Customs

Auto customization

Auto electronics installation

A&A Customs Auto Customization Photos

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Pignatelli Collision

Pignatelli Collision

(10 reviews)

Dear Pignatelli Team,…read more I had my car dropped off at your location for repairs following an accident. When it was delivered to you, the front end was fully assembled, and both headlights were present and undamaged. After I was unable to accept the other insurance company's low settlement offer (they deemed it a total loss), I arranged for the same towing company to pick up my vehicle and return it to my home. The vehicle was not drivable, so it remained in my garage until today when my insurance adjuster came to inspect it. To my shock, several major components are now missing, including the radiator, condenser, compressor, and both headlights--each worth approximately $2,500. When I visited your office today, Joseph stated that all parts were "given to the towing company" but there was no paperwork documenting what was handed over, and there are no cameras showing this transaction. This is unacceptable. My car arrived intact, and it was your responsibility to ensure it was returned in the same condition. If the tow company "forgot" the parts, where are they now? Why were the headlights even listed on your repair estimate if they were never damaged? From my perspective, these parts have been stolen while under your custody or during the release process. I entrusted your business with my vehicle, and it has been returned missing thousands of dollars' worth of components. I expect a prompt and thorough explanation of what happened to my property and how this will be resolved. Sincerely,

excellent service and quick to get on to it and get it fixed. great job getting it done quickly and…read morecorrectly!

A&A Customs - autocustomization - Updated May 2026

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