Courtesy. Reliability. That's what I got from West Coast Tow. Here's the story behind my review:…read more The clutch on my husband's Honda Civic went out about 10 miles from the Mineral King Ranger Station, about 2 hours from Visalia. He was able to get to the trailhead and start his 3-night,4-day backpacking trip. Since he didn't have cell service, he messaged me via Garmin asking if I could find a mobile mechanic or a tow in the meantime. And thus began my odyssey. If the car couldn't be repaired on the spot, I'd have to get a tow anyway, so I got in touch with AAA. Set up the tow for a Friday. Then they called me to cancel because they said the last 14 miles of the road were unpaved. And they don't do that. Well, only the last 2 miles of the road were unpaved, but I was out of luck. Called a towing company in Visalia; it was a one-man shop and he didn't want to deal with the drive. Called West Coast Tow, and they were awesome. The woman on dispatch was courteous and efficient. Tow truck driver called me from the road to verify the details. And he showed up on time and got the car back to a mechanic's. Towing cost $850, but I was quoted about $200 an hour, so it was no surprise. Anyway, super pleased with how professional West Coast Tow was.

Fantastic service 's. They picked up the phone and responded promptly. Courtesy driver.read more

If I could give no stars, I'd give this place no stars. I needed tow service and in transporting my…read morecar, my steering wheel and front tires were detached making the car inoperable. I've made several attempts to contact the manager Mike and he refuses to answer my phone calls. This repair cost me $7000 and they've completely ignored the damage they've caused my car.

Daniel was dispatched to help us with a flat tire. He was very professional and fast. He was very…read morenice and helpful as well. Really appreciate it since my daughter was a bit nervous about her tire. Thanks again for your help!!

I needed AAA battery service. The technician arrived very quickly. He did a very complete job…read moreexplaining the battery computer reading before and after installation of a new battery. Very cordial and efficient roadside service. Highly recommend.

Nathan was prompt, kind and efficient. Very professional and got the old car running for us!read more

Vince and the mechanics stuck with me until my fuel pump issue was resolved. It took some time, but…read moreI appreciate their persistence and help to see the job through.

Im so grateful to the owner and shop manager for helping replace my vans alternator on such short…read morenotice when I broke down traveling through town! They were very understanding and got me up and running quickly. Highly recommend. Thank you again!

Awesome towing company. Rick the owner went out of his way. Our truck got stranded in Fresno, we…read moreneeded it towed back to Visalia. He went above and beyond to help us get it home. Excellent value, great service

Im not even sure who helped me today.. I want to say Ray?? but I THOUGHT I needed a tow and he took…read morehis time to look under the hood and figured out it was just loose battery cables. he tightened them and even got my hood shut that I had been having trouble with. I so deeply appreciated it. my car has been giving me a lot of trouble, and I feel so much relief from his help today. I thought my car was toast and maybe any other place would have just towed it back to my house without chekcing if it was an easy fix. I am so grateful he took that time. and he was so kind about it all and just smiled and said "next time call me when you actually need me". so so very grateful!! Thank you again

Today I locked my keys in my car cause I'm an idiot that doesn't think. Called Cranes towing …read more.. first one that popped up. Operator was super sweet and they came in 20 min ... seemed like forever but I wasn't in a good mood. Anyways 20 min they we're here took less than 10 min, the tow man was super nice and helpful. Before I knew it, I was back in Winco grocery shopping and anxiety was at a level 3. Thank you so much.

I can't say enough about this company and Johnny!…read more I called AAA and told them to send me anyone BUT Central Valley/Independant Towing. Crane's Towing showed up before the estimate arrival time, put my spare on in minutes, and it was a done deal! Super courteous and efficient! I highly recommend them for emergency or non-emergency towing needs.

Just want to say what amazing and a real hometown business taking care of hometown neighbors!! I…read morewas stuck on the side of the road for a couple hours AAA would not or could not find anybody to toe me! A single axle trailer but these guys did it these guys were right on and they didn't charge me an arm and a leg they actually charged me a fair price to get me home with my trailer I would definitely recommend these guys any day of the week anytime of the night from one business owner to this business owner thank you very much you helped out Heart Attack Shack ! If you ever need any catering you call on us I got your back just as you had mine thank you very much sir you are a community hero in my book!!!

Have competent and compassionate employees, our car was towed after an accident and Police didn't…read morewant us to drive car home because of airbag deployment, When called to ask about fees, and hours employee never told us of open door policy, which what I understand is if I have the money for fees I can call and ask them to open the gate pay the fee and pick up my car, none of this was explained and we ended up paying almost $800. He gave me the storage and towing fee and said they closed at 5pm, it was Friday about 4:50 pm and they wouldn't open till Monday. when the employee who I spoke to was asked why I was not told about the open gate policy he said I did not ask, apparently they are some how affiliated with the police department hence the towing, some of these employees are not good people, the person that we spoke to on Monday morning was courteous and apologetic for coworkers omission of policy.

Tyler Haddock is an amazing asset to this company. Friendly, professional and always knowledgeable…read moreabout what he is doing. You can tell he takes alot of pride in what he does . 10/10 services

I had and outstanding experience with Central Valley towing, wait time was only 20 mins and they…read morecame sooner, flat tire and they towed me home real quick.