I found Friends Moving and Delivery through HireAHelper.com and had a very negative experience…read morebefore the move even took place. When I spoke with Ashley, I felt that she was extremely rude and unprofessional throughout the conversation. I explained that my move was relatively small and, based on my experience, could have been completed by two movers in approximately three hours. Instead, I was repeatedly pressured to hire additional movers for an estimated 11 hours, which seemed completely unreasonable for the scope of the job. The most frustrating part was when I requested to cancel. Ashley talked over me, ignored my request, and became increasingly aggressive during the conversation. I was told that because they had my request form, they would determine how the move would proceed, which made me very uncomfortable as a potential customer. Thankfully, I had not provided any credit card information directly to this company. I contacted HireAHelper.com, and they ultimately helped me avoid doing business with Friends Moving and Delivery. Based on my experience, I would strongly recommend that anyone considering this company proceed with caution. The level of customer service, communication, and pressure tactics I encountered were enough for me to take my business elsewhere.

My experience with them was bad! Honestly I don't recommend Friends Moving and Delivery. Very rude…read moreand unpleasant people on site and in the office. I will avoid them! I am not complaining that we paid for 5 hours total even though the job was done in 3 hours. They showed up at 9:45am and finished around noon. We paid the bill at 12:15pm (email confirmation of invoice paid); so, you can't be saying that I attempted not to pay when I have email confirmation of payment made. Now, at 4pm, you guys called my husband twice, left voicemails and sent him two text messages saying that I did not pay! This is beyond ridiculous!