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    A-1 Wall Driver School

    4.7 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    Ann Arbor Driving School - Segment I & II classes offered monthly!

    Ann Arbor Driving School

    (27 reviews)

    Horrible experience. Do not recommend. The female instructor was disrespectful, unprofessional, and…read morein the end, attempted to deflect attention from her poor behavior by directing toward us an accusation of some unnamed and ungrounded 'prejudice' against her. WTF?! Here's a detailed timeline if you want to read more. 1. I scheduled an appointment with them at 12:30, showed up at 12:10. During the wait, nobody told me what I needed to do. At around 12:20, I walked up to a male instructor and let him know that I had an appointment at 12:30. He told me to wait until it was my turn, and someone would come to me. Nobody ever came up to me. 2. At around 12:40, I went up to a female instructor who just came back from a road test. I told her that I had an appointment at 12:30. The female instructor told me that she was running late and was supposed to leave at 1:00 pm. She had to do another test originally scheduled at 12:00, but another instructor would do my test instead. She didn't apologize to anyone affected by her delay. 3. At around 1 pm, the male instructor came back. I went up to him and told him again that my test was scheduled at 12:30, but he had another test to do and said I would be the next. 4. At around 1:20, the female instructor came back. I didn't expect her to give me the test because she said she was going to leave at 1:00, but I saw her standing 30 feet away from my car seemingly waiting for me like I was supposed to know what to do. 5. As I pulled up to her, she didn't come close to my window or anything. I brought my documents and walked up to her. She started saying that she wouldn't be giving me the test, but she would help fill up my paperwork. 6. As she was filling up the paperwork, she asked me where I learned to drive. I wasn't sure what kind of answer I was supposed to give her, like which road I learned to drive on? I thought she might've asked 'when' instead of 'where' so I tried to confirm with her. Then she changed the question to who taught me to drive. I told her "it was my friend, to be more specific, my husband". She hesitated and asked, 'so...your partner?' I sensed some hostility towards my homosexuality but I didn't take it very seriously as there might be some cultural and/or religious difference. 7. After she was done with the paperwork, she instructed me to start the road test. Wait, what? I thought she wasn't going to do my road test? When did it change? Maybe she's just gonna do my parking test and let the other instructor take over after? Anyway, I was glad if she was to give me the road test because it means I didn't have to wait any longer, but I would appreciate it more if I could be informed of any plan change for the test I paid for. 8. After the parking test, she got in my car. I explained to her that I was planning to adjust my mirrors even though they were already adjusted because I heard people say it's a must in the test. She didn't respond. But as I was adjusting the mirrors, she asked very impatiently, 'Can you move?' 9. The way she spoke with me and the way she gave instructions during the road test was very condescending with a lack of respect and professionalism. Despite me waiting for about an hour and how uncomfortable she made me feel, I showed her great respect. Each time she 'issued a command', I would say 'okay, thank you' to show my appreciation for her time and to confirm that her instruction was received. 10. In the end, we had an argument. She stormed out of my car without a proper conclusion. I said to her as she was getting in her car, ''thank you for making us wait for one hour". She replied, "You are welcome" with contempt on her face. I guess some people take pride in being rude. 11. She didn't give me my receipt so we drove to their office to get it. She kept us locked out the whole time except when she handed out the receipt. When my husband pointed out that she was tardy and unprofessional, she just threw at our face an unexplained and ungrounded accusation of us being prejudicial.

    Love this driving school: professional, courteous, reasonably priced, & very fair & supportive…read morewith the driving skills test. Highly recommend.

    A-1 Wall Driver School - driving_schools - Updated May 2026

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