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    A-1 Self Storage

    1.0 (1 review)

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    9 years ago

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    Prime Storage

    Prime Storage

    (7 reviews)

    I have used Prime Storage, Warren for the past five years; starting with Covid. I find the facility…read moreto be well maintained and recently I added a second storage unit. I've worked with Ashley, office manager, during this period and have found her to be highly professional and willing to listen to my needs. While I have not always been happy when prices have been increased without prior notice, Ashley has shown a willingness to speak with management and often the price has been readjusted downward, to what I deem to be acceptable and a fair level. Overall, I feel the Warren facility meets our needs (we live in Bristol), is well maintained and, probably most important, I feel that Ashley has shown a willingness to work with me on maintaining a fair price, within corporate guidelines. Alan S.

    Prime Storage - Warren November 2024 was offered a 10 x 12…read morefor $99.00 a month plus $17.00 insurance for $116.00 a month with first month free. Received an email in January telling me that it was going to increase to $202.00 a month starting in February. Called spoke to customer service they lowered to $133.00 then I stopped at the Warren office and Ashley said she would look into it and call me. She was able to get it back to the original $116.00 but that lasted a month. In February received another email that is was going up in March to $199.00 a month. I know several people who rent storage at Prime in Swansea and do not have this problem. The manager and other people I have dealt with at Prime in Swansea have been nice and very helpful. When I went to move out of my storage in Warren I noticed one of the locks was cut off and there was a different lock on the second door. They gave me a unit with 2 doors that was at one time two separate units. I went to the office and the woman came to look and took pictures. She said they would have to look back on the video and see who it was. So odd that someone would cut off my lock and then put one there but not say anything to the office. The doors and gate have been open in this place for months. Anyone could go in and out at any time. They have a storage facility where anyone can get access inside at any time yet still trying to raise the storage fees but not providing you with the security and safety. It's been over a week and I have called twice and they still don't know who cut my lock. Here answer to me was she's not sure if the security coverage lapsed during that time. They just keep asking me if anything is missing. I rented from there originally because I live on the street and it was convenient but do yourself a favor and do your research and stay away from that place.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (56 reviews)

    Wanskuck

    My parents hired them to move things from their house to mine. They they're my house without me…read moreknowing and when I said something one gentleman became extremely angry and rude and that set the tone for the rest of the move. He said things like" get away from us and let me do my," most likely because they didn't want me seeing them drop a large antique china closet 3x. I was in my house I can be whenever and say what I want. They are getting paid and even my neighbors heard him. He told my mom. My parents had another move already scheduled with them different gentlemen showed up this time thank goodness but before they even started moving they asked for their tip! I've tried to contact the office several times especially about the first gentleman's behavior cuz it was almost abusive and nobody answers and you cannot get a hold of anyone. I'm guessing cuz they don't want these type of phone calls. The three men today said that the company tells them to ask for the tip In the beginning and my parents did buy them lunch as well and I was going to let it go but this is the second horrible experience in the first one the man was actually verbally abusive to a degree where I had to actually stick up for myself and yell. If they did a good job it might be worth it but I'm not sure that any of them actually are experienced in this I've had several moves myself and have never witnessed people dropping furniture like this or asking for a tip or being rude. I know I can't act like that at my job that's for sure!

    Not good it was a very easy move four pieces of furniture. Dirty hand prints ripped coached ripped…read morebed

    A-1 Self Storage - selfstorage - Updated May 2026

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