The staff here is great, they over deliver. I would not take my car or truck anywhere else. I…read morebrought my son's 2007 Ford F150 there and everything they promised they delivered. Just fantastic.

I stopped by another transmission shop prior to calling Phoenix Transmission. I was told it would…read morecost 99.00 for a diagnosis. I didn't get a good impression from the individual I spoke with, so I decided to look for another option. I searched yelp and Phoenix Transmission had some great reviews, so decided to contact them. I immediately felt much better after speaking with the gentleman at the front desk. He was friendly and knowledgeable and said that they do not charge for a diagnosis. I dropped my car off the following day, and was very pleased at how quickly they serviced my car. I would definitely recommend Phoenix Transmission to anyone who is needing transmission service.

I set up an appointment to have a broken wheel stud replaced, at that time I requested an estimate…read morebut never received one. When I arrived to get the work done, I was told it would be $350. That was easily twice what I had expected. I declined the work and went to NAPA auto parts, bought a new stud, went home and did it myself in 1 1/2 hours. It cost me $16.93. I understand overhead and having to pay employees, but holy cow, let's at least try to be fair and reasonable. I feel bad for people who don't know any better or don't have the means or knowledge to repair things. For a place called "Christian Brothers," I sure didn't feel like they were looking out for their fellow man.

Research your vehicle warranty before going here; it might save you time and money. They will not…read moredo it for you - instead they will charge you too much $$$ to diagnose the issue with your vehicle when it would have been covered under the manufacturer warranty at no charge the whole time. Save your money and go somewhere else. At least the courtesy driver was nice.

I interviewed several shops before choosing to work with Elite Transmission. This was the first…read moretime i've ever had to rebuild one. My first impression when i call for a quote was what made the difference between ET or the other 100 transmission shops in town. They made me feel like a person and not an up-sale opportunity. once I dropped my truck off the owner called me to ask if it was okay to start the rebuild after diagnosing the issue. Not only did the tell me what was wrong with it, they sent me pictures and invited me back to the shop for final inspection. Not once did i feel like i was going to cheated or upsold. As a consumer i feel like we need more honest businesses like Elite Transmission, they bring honesty and integrity to every customer Charles

Fast and efficient work- came in for an oil change on my GMC Terrain and was out in less than 30…read moreminutes & they didn't try to up sale me on additional parts, Not to mention affordable! Thank you for the great customer service- I'll be back.

I will not allow me to give more than five stars. Service is excellent. The owner does it right…read more Got my stuff done and checks to make sure the vehicle is still doing right. The guy is about quality work. Prices correctly to repair but just take money. Live this shop. I will be back when and if I need them.

Very disappointed with my experience here. First got an oil change and they replaced the cabin…read morefilter. Whe I got my car back the ac fan was super loud so I got out and asked the mechanic about it. He said he thought something had dropped down but it should go away in a couple of days. It didn't. So two weeks later my engine light goes on and took it back to see what it was and they told me a vacuum seal needed replacing. They could do it on Thursday. I showed up then and the guy I talked to wasn't there and the other guy said very sternly he would need it a week to diagnose it. I reminded him I was told they could do it and the price quoted but he said nope. Won't be back. Very poor customer service.

Received a KINGWAY flyer in the mail yesterday. Been by their shops, literally, hundreds of times,…read morenever stopped. Today I stopped @ the W'frd shop as a 'test' of mrktng blather or truth in advertising. Blaine, Mikah, the team and the techs there were 100% as advertised. Without hesitation, they immediately drove and inspected my car to determine the source of my/it's issues. Tests were done, Q&As were exchanged among us and the results determined that, despite questionable sounds, every test, comparison and measurement, my car seemed to be in safe and good working order. Blaine said he'd reach out to other human and digital sources, describe the perceived/known problems/noise and would call me should any new opinions be offered. This business and these men are a FOR PROFIT establishment and COULD have certainly tried to convince me that I should let them 'do such and such' to try and solve the issue. Not only did they NOT try that tactic, they REFUSED to accept ANY compensation from me for the work they did in the investigation process! I am no novice and could have recognized an attempt to 'lead me' into spending some money with them..that NEVER happened.. I grew up in a small town so I can unequivocally say that it has been DECADES since I have had such a unique, honest, professional, unexpected and enjoyable interaction with auto mechanics....like small towns USED to have...with these men and this company! I called to speak to the owner, Brandon Waters, to relate my experience and spoke with John Lobato, a KINGWAY Manager in Aledo.. He was gracious, most appreciative and was happy to hear that 'his guys' are doing and being what they were hired to do! BOTTOM LINE..Folks.. take your car problems to them.. In my opinion, THEY are the REAL DEAL, the needle in the auto mechanics haystack. Rodney Gray Aledo, TX

Mr. Paul and his team were excellent to help me out when another Shop couldn't and didn't even…read morefind the real problem. I will be returning to them thank y'all for all your help.

They fix my 2015 GMC SIERRA 2500 turbo diesel engine turbo charger . But let my truck get Hail onread more

HONEST! Called Jeremy late Wednesday night after my sons car started to overheat…read more He said he could come late Thursday after he got in from out of town. He arrived around 8:00pm Thursday Who works that late??? I guess Jeremy does! Turns out no leaks or mechanics issue, it was just very low on coolant. Loved the service. Its great to find someone who cares about his customer. 10 Stars from me

My daughter graduated from Tarleton this past May, with a wonderful mechanic by the name Jeremy…read morekept her car going during her days at Tarleton. Thank you Jeremy. Plus Jeremy understands students and knows his cars.

these guys were great. price was right good quality work I…read morewill highly recommend I have 05 Tahoe with oil leaks and bad shifting transmission. they fixed me up in a timely manner

this review is just for the time being and will be added onto when i have the time but for short…read more these guys are a joke, they secured my radiator by using a single zip tie, left bolts out of my bumper, left bolts half way screwed on my waste gate and when i told them about my disappointment after paying 150$ an hr for there crappy work, they stated they wanted to fix things so that i was a "happy customer" but then kept coming up with this and that and really just anything to get me to go away. i was offered labor hours on future work instead of a partial refund which i find crazy and denied because what logical individual would accept that after receiving work like that. so yeah these guys suck pretty bad. they had my car for 2 weeks and then after complaining they had another 2 and 1/2 weeks to fix this issue and now here we are. i wish i would've never gone to this place.

My alternator had went out so I got my car towed to Napoli's automotive. Service and people were…read moresuperb! The quality and value of their work was unmatched I recommend to anyone in the area! Couldn't be more nice and honest . Will always bring my car here!

I feel extremely fortunate to consider Napoli as our family mechanic. In the past 8 yrs we have…read moretaken our vehicles to get worked on here countless times. We find them so trust worthy we drive from Fort Worth just to have them work on our vehicles. He uses high quality parts that have warranties to replace parts that need be. The owner is a Christian man of integrity. When my mother's car broke down while visiting us we had to towed past a 100 different mechanics just to have Napoli check it out and give an honest assessment. I highly recommend this shop to anyone that wants a honest mechanic and assessment of your vehicle.