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    10 years ago

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    7 years ago

    Workout was great today! Only 30 minutes and I feel great. Trainers are awesome and really push you to your limit.

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    LA Fitness

    LA Fitness

    2.4(93 reviews)
    0.7 mi

    I signed up for a 7-day pass during my trip…read more Since it was my first time, I had to go through the whole spiel with the front desk staff. Unfortunately, I don't remember his name, but he was extremely friendly. He checked my strength, flexibility, etc. At the end, when he asked if I had any questions, I asked him to help me on the leg press and he did! He suggested other workouts I should do afterwards. I came during the day time, when it wasn't busy and in the afternoon when it was busy. Both times were pleasant. NO ONE slammed their weights!! Was there a lunk alarm?? Everyone seemed respectful of others around them, asking if they can jump in between sets. However, wiping down equipment seemed to be a foreign concept here. They have the standard equipment that would be at every gym. All the weights are on the first level and the dreaded cardio on the second level...although the stairmasters are on the first. They also have cycles throughout the gym, I was excited to hop on one for the first time in years. Can I just take a moment and point out the old and rusty machines?? This isn't my home gym, but still...why haven't they been replaced? I get that they aren't broken or in need of repair, but all that rust can't possibly be good. The bathroom/locker room areas were surprisingly clean. Would I return? Maybe...when I'm back in the area.

    The facility operations manager Xavier is very disrespectful and unprofessional and racist. Also,…read morethe Aqua fit instructor Margie as well. They will shut off the jacuzzi without any notice or sign posted if the aqua class is going on. Margie likes to scream at people and act like she's a major shot caller, even though you are the one paying for the gym membership. Don't waste your time here!!

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    LA Fitness - I wish I saw this before using the equipment!

    I wish I saw this before using the equipment!

    LA Fitness - Entrance

    Entrance

    LA Fitness

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    SPENGA Sugar Land

    SPENGA Sugar Land

    4.2(25 reviews)
    2.2 mi

    Our family LOVES Spenga! It's an excellent work out and great for our whole family! My Husband &…read moreSon like the strength training & the free weights are an added bonus. Both of my Daughters LOVE taking the classes. Especially when Danica is teaching. Danica is great at motivating and encouraging the class without coming off as too aggressive for the early morning sessions. The entire gym has a fun family vibe & the staff treat everyone like friends instead of clients. Shout out to the front desk workers for always being so cheerful & welcoming no matter what time of the day! These classes yield results & are great for beginners as well as professionals!

    Buyer Beware -- Read the Billing Terms Carefully…read more First, I want to say that SPENGA has an awesome workout. The instructors are great, the staff is friendly, and I genuinely enjoyed going to the gym. Unfortunately, billing transparency is the reason I canceled my membership. When you enroll, they explain that payments are made every 28 days (four weeks). What I don't feel is clearly explained verbally is that a 28-day billing cycle results in 13 payments over a 12-month period, rather than the 12 payments you would have with traditional monthly billing. That means the actual annual cost is higher than what many people may initially perceive when they hear a monthly membership price. Yes, the 28-day billing cycle is stated in the contract, and I acknowledge that I should have read the agreement more carefully. However, I believe this is something that should be clearly explained upfront by the GM whom I was working with, or sales staff so customers fully understand the financial commitment before enrolling. I have worked in sales myself, and I understand that sales are sales. But I also believe transparency is important when you're asking someone to commit to a membership. For me, the issue isn't the workout or the people, I actually really liked both. It's the lack of transparency around the billing structure. In my opinion, that was enough for me to cancel and take my business elsewhere. Aside from no one calling back to explain this and having a staff member, telling me it's part of my contract. Poor customer service. It's not what you say, it's how you say it. If you're considering joining, my advice is simple: ask specifically how often you'll be charged and how many payments you'll make in a full year. If 13 payments instead of 12 doesn't bother you, that's completely fine. But if it matters to you, make sure you understand the billing cycle and total annual cost before signing up. Buyer beware, read the contract, and ask questions.

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    SPENGA Sugar Land
    SPENGA Sugar Land
    SPENGA Sugar Land

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    Orangetheory Fitness

    Orangetheory Fitness

    3.3(62 reviews)
    4.0 mi

    I missed the class window start time by 40 seconds. Literally 40 seconds and they denied me into…read morethe class I already booked. They have a 5 minute late window and I was 40 seconds late due to traffic during rush hour. After explaining that they still would not let me in. Then the front desk told me they charge their members a late fee as well.I am a member and I pay 80 dollars a month. This was my first time late ever. I already pay $80 a month, then you deny my entry to a class I pay for a booked already and then wanted to charge a late fee on top of that. Also, after cancellation of my membership the front desk then told me I would still be charge one more time for next month. Their customer service is horrible. Their goal is to not help you improve, but to get every dollar from you possible. The trainers are nice and that's about the only good thing at this place.

    I used to be a member at OTF ALIANA, I hadn't been to OTF in a while so I thought I'd give it…read moreanother try at the Sugar Land since it was closer to me. I booked 4/3/23 & canceled the same day because I had a last minute business trip pop up. It was well within the timeframe to cancel without penalty. My appointment was supposed to be for 4/4/23 at 6:15 am. I checked my Amex Platinum account this afternoon and saw that they charged me $28. I called to see why I had been billed, and they said because I didn't cancel which was an absolute lie. The person that was working in the evening of April 3 did not do their job. This place needs to do a little bit better at training and customer service. The young lady that I spoke to today so that there's nothing that she could do. Orange Theory is known for this as I have many friends who are or have been members. I would try another location. I will take my business back to the Aliana location.

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    Orangetheory Fitness
    Orangetheory Fitness
    Orangetheory Fitness - Finished a 50 upper body strength class then did 30 mins of a run/row workout during hell week right after

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    Finished a 50 upper body strength class then did 30 mins of a run/row workout during hell week right after

    9ROUND - gyms - Updated October 2026

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