Ruined our daughters 7th birthday, had a complete party planned and they promised to have a bounce…read morehouse delivered between 8-11A.M. At 11 we had to continually call them and try to figure out what was going on. The response we received was "we can't find our driver", they offered no solution or even the courtesy of telling us that we might need to make some last minute plans. When we tried calling back again they just continued to send us immediately to voicemail. Below is what the company promises, all this of course is just a lie. Our goal and promise: Our goal is to maintain an amicable rapport with all customers by maintaining a high level of communication, being responsible, dependable and punctual. Our promise is to take pride in our work and make your event less stressful and alot more enjoyable. So give us a call and reserve your jumper today. Literally every value they say they standby, they completely ignore.

We had reserved a bounce house for my son's birthday. We had to reschedule the party because they…read morecould Not deliver the bouncer on the scheduled day because their truck was broken down and the owner MaryAnn couldn't let me know until the day of the party because she had been in court all day the day before. My son had been looking forward to this party for quite some time so having to move it up was not a happy moment for him. Prior to the bad party experience I had discussed purchasing a bouncer from them. To make up for the bad experience she promised we would get a really good deal on the purchase which I thought was a nice gesture. The jumper we ended up buying was supposed to be 2-3 years old and they gave a 1 year guarantee where they promised to come out and repair any holes etc. After only a couple of months we notices holes and we called for them to come to fix them. That was 6 months ago and they are ignoring my calls, nor have they come out to fix one single hole. I finally got ahold of the other owner Joe. He told me Mary Ann had no right to sell the bounce house and the unit was 8-9 years not 2-3 as she had stated. I offered for him to buy it back which he agreed to do. That is now 4 weeks ago he was supposed to have come and pick it up. IF YOU ARE LOOKING FOR A BOUNCER FOR YOUR KID'S PARTY DO YOURSELF A FAVOR AND STAY AWAY FROM THESE CROOKS, RIP OFF JERKS AND HORRIBLE COSTUMER SERVICE!!! DO NOT BOTHER WITH THEM BECAUSE YOU WILL BE DISAPPOINTED AND SO WILL YOUR CHILD!

I would give zero stars. They have placed pornographic…read more costume/costume accessories right by the children's costumes! I talked to the manager in the store and she said she was not going to find more appropriate spots for them. Disgusting & Insensitive!! Someone needs some common sense!

The customer service, or lack there of is absolutely terrible…read more No one takes pride in what they do anymore. It's sad you have one job to fill up balloons and make sure your customers are happy and you can't even do that right. I spend hundreds of dollars there every year for all my events. I will be going elsewhere from this day forward.

If I could give 0 stars, I would. We had booked him to deliver a bounce house for a party over a…read moremonth ago. At 6AM the morning of the party, he canceled because he hadn't looked at the address before now (was given the address many times over the last month) and realized that he would need to drive 1hr one way 4x and didn't want to. Now, if he had mentioned this at the time of booking, when he first received the address, we would've understood immediately. HOWEVER!!! He did not. He kept reassuring us that he would be there and had it in the books. He waited until the absolute last minute to cancel. We were not able to find a company that could accommodate a last-minute request, which made us very annoyed.

Very disappointed. We had made arrangements for chairs to be dropped off for my wedding. A phone…read morecall then several text to confirm. The chairs were supposed to be dropped off the day before. We called and everything went straight to voicemail. So we started to worry but then hoped they would still show. 10 pm rolls around and nothing! So we started to panic as we were have 60 ppl show up the next day. Heard from another vendor sometimes they run late so still hope they would come. All the while none of the numbers are going through and straight to voicemail. The morning of my wedding still couldn't get through, and they never showed! Our saving grace ended up being another company that came last min. Had it not been for this other company. Some of my wedding would have been a mess! Extremely disappointed someone could do that!

We've lived in Palm Springs for five years now. And every year we host a Kentucky Derby party. For…read morethat party we need to have some balloons! Now, we're not big customers; however we every time we've been here Darlene has taken exceptional care of us. I know she's about to retire, but I have full confidence that she will be turning the place over to someone who will take great care of their customers, big and small.

Literally walked in and said I don't know what I want... maybe an arch? My husband is old and…read morethis was a milestone birthday. That said, I'm not getting any younger and didn't feel like spending hours with a home balloon arch kit. I ended up wanting a half arch in 4 colors. It was so wonderful and much better than I expected. Delivered on time and so big it may have been visible from Mars. It was not cheap, but glorious and lasted days.

Was referred to this vendor by my party planner/event coordinator for my event in August in…read moreWhittier. Pricepoint-wise, I will say, they are reasonably priced: but there were many other factors that needed improvement: I rented chaviari chairs to add an upscale look to my event, and probably about 75% of the cushions had some sort of visible stain on them: some of them were literally SO dirty, I almost considered not using the cushions at all. Secondly, we paid for a black & white checkered dance floor and DID NOT receive that on the day of. We received a regular white dance floor: this was the BIGGEST disappointment for me. I was pretty sad, and let down by the lack of attention to detail here as this was a HUGE statement piece to my event. The delivery guy was kind and we helped him unload, but getting ahold of the owner for updated invoices was a bit tricky. Joshua would respond, then go MIA for a while. It was an overall very weird experience? Maybe you get what you pay for? I have already recommended this business to others, seeing as I believe every business deserves a second chance, but was truly hoping Joshua would reach out to apologize for the inconvenience or offer something to make up for the right product ordered not being delivered.

I've used this company a few times now and let me just say, they've exceeded my expectations each…read moretime. It's become one of those super reliable companies that you know will come through with exactly what you need, when you need it, at the price you need. Overall, all staff has been very pleasant to work with, from ordering, delivery, and pickup. I've been referring friends to use them since the first time I started going to them. It's a breeze to order and pay too. The items I've rented have all been in excellent condition as well. This is the only party rental spot I go to now.

They have everything from A to Z party supplies , decorations to halloween costumes , fx makeup to…read moreeye contacts yup that's right eye contacts emil is the person who helped me out. I know its on main street may seem closed but it is not. Highly recommend give it try

Ordered big number balloons for my mother in laws 70th. Took o my a few minutes to order over the…read morephone, amazing customer service, and was ready the day of! I was really happy with how the balloons looked. Would highly recommend for all your balloon/party supply needs.

Ljl party supplies was great! Early, great prices friendly, and made party throwing a breeze…read more Chairs, table, and moon bounce made my party a party! Would hire this company again and not second guess it.

I've rented jumpers from LJL for the past several years. Even though my location is a bit off the…read moremap, their crew has always showed up on time, installation has been quick and hassle-free, and removal has never been a problem. When all you want to do is bounce some kids around for a while, what more can you ask for? Price is right, too.

I had a great experience purchasing a Christmas tree from this location. We came up from Corona to…read moreenjoy a family Christmas get together in a local Air-BNB. 3 weeks ahead I called them to ask about a tree. They gave me great advice. Based on that advice I called back the week of 12/15/25 and their amazing rep jumped on a FaceTime call with me to pick out the tree. They lightly flocked it for me; took payment over the phone and held it until 12/23/25 for me. They helped me load it and lock it down. I rarely say this, but this was handled perfectly. I know they offer more than Christmas trees, so I would recommend them for any service based on this interaction. Great Job!

This is our second time renting from them. Staffs are friendly and patient. It is always a…read moreconvenient location to rent in the big bear area.

Todo está más barato , tienen algunas cosas , de lo que buscamos para lavar ropa y lavar trastes, y…read morepapel de baño, etc etc etc bebidas

I was there shopping 10/07/2025. I asked the cashier a question about a product that I had bought…read morethere just last month. She told me they had not had that product in many months. When I told her I just purchased it there last month she became very rude and nasty. I paid for my purchase and left never to return. I remained calm and civil and did not lower myself to her standards . The cashier should not be working with customers!