I am so completely unhappy with Iron Mountain! My company has had records stored since 1991- we no…read morelonger have an Account Rep to ask questions or go to directly for support. You guys raise our rates which seems like every 6 months and do this without notifying us. Your customer service line is an absolute joke, no one calls back in the "24-48 hour" timeline and your customer service team has nothing better to say when there's an issue other than "I'm sorry Ma'am this is all I can do". I've heard the spiels, expedited, emailing destruction, call you back, all just words to make the customer feel like you're accomplishing something when in reality you do not. I have literally been working on straightening out our IM mess since February and now it's mid July!! And for Christ sake GIVE CUSTOMER SERVICE REPS A PHONE NUMBER TO YOUR DESTRUCTION DEPARTMENT. Pretty stone age that one department can't communicate with another. Calling it a NIGHTMARE to deal with you guys is me being nice. We are taking our 1000+ boxes and leaving, after you charge us the ridiculous fees of course. I will be posting on every public media outlet possible to warn potential customers of how gut wrenching it is to do business with Iron Mountain. SOMETHING NEEDS TO CHANGE!!!

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

Nice locally owned place. Super cool inside. The decor is really nice. Showing vintage photos and…read morethe work and services they provide. Went here for a passport photo and it was super quick and easy! Would recommend services to be done here :)

This business can convert just about anything. The owner even had a set up so I could view my VHS…read moretape before converting it to an mp4 file for me. It is approximately a 2-week wait depending on how much video is being converted. This small business is helpful and very fair about pricing. I'll be back.

Manny did a meticulous job of turning my genealogy binders into digital binders. It was tedious…read morework with different media on each page but he stuck with it and completed the job.

Such a pleasure working with Emmanuel! He has such a positive attitude and does quality work. He…read moreconverted several 8mm video tapes to digital of my boys when they were babies. My boys are in their late 20s and were not able to come home for Christmas this year as they both work in the medical field. This was my husband's best Christmas gift. I uploaded the videos on my private YouTube channel for a special gift for my boys and they loved them!

Bobby and his team at Capitol Tech Solutions have been a huge help when our business has needed…read morehelp the most. Before Covid 19, we had no idea how to sell our products direct through our website. As a traditional brick and mortar, we viewed marketing as a way to drive customers to our location. That all changed fast, and Capitol Tech Solutions has been guiding us through our transition to digital sales with fast action and budget conscious solutions to keep our business afloat.

Our PTA board was looking to design a new website that would provide our members with an integrated…read morelocation for accessing our events, volunteer opportunities, fundraising, and educational resources. We received a referral to Capitol Tech and had an excellent experience from day one. We received a very reasonable bid that was within our budgetary window as a non-profit organization. Marik, our customer support specialist, was involved throughout the project in providing suggestions and implementing our feedback and requests. I felt the team had an overall strong level of expertise combined with an ability to translate technical details into layman's terms. I would highly recommend Capitol Tech Solutions and our PTA plans to use them for ongoing hosting and other web projects.

I cannot say enough good things about this team. It started with the interview a full year before…read moremy wedding. My husband looked at me and said that I want them there with us! They did the videography for our wedding and it was so beautiful. The craftsmanship was incredible. People who didn't attend our wedding -- watch the video and they are instantly in tears. When they say storytellers... they truly tell the story of your love. They not only met the timelines in the contract, and they actually beat the timeline! They were so kind and warm when we together on our day. They were our right hands and left hands all at once. They truly made our day worry free. They were incredibly flexible and accommodating. It isn't every day that the power goes out in the middle of your wedding!

We would like to thank Margaret, Jefferson, and the rest of the crew: Jayson, our 2nd Videographer,…read moreKent and Kim, our 2nd and 3rd Photographer, and Video Interviewer, Danny. They are beyond amazing, especially Jefferson and Margaret. They are exceptional!!! They're not just photographers and videographers; they truly care about us and are very detail-oriented when it comes to capturing every bit of our special moments during our engagement photo shoot and our wedding. My husband and I weren't used to posing for photos. But they have been so helpful in guiding us on what to do and they always hyped us up when taking photos. This made us feel really good and confident.The planning and timeline were executed well and they delivered us great quality footage! We got the Hybrid Photo & Video Package and it was totally worth it! The price was reasonable and they provided exceptional services. We highly recommend Sumagang Films! Every time we have big events coming up, we will definitely go to them! Thank you so much Margaret and Jefferson! We love you guys!

They handle personal information responsibly and sensitively. They're very professional and…read morefriendly at the same time. The prices are reasonable and they were quick on getting 100+ pages scanned to a USB. I've used them twice in the last month with no problems. There's also plenty of parking. Great service!

Affordable prices and great costumer service .staff helped keep out and answer all questions that I…read morehad .highly Recomended .Keep up the good Work

Martin was amazing and truly went above and beyond to help re-create my marriage. An Indian wedding…read moreconsists of multiple ceremonies and celebrations, and Martin was able to thoughtfully piece together all of these different events. What separates Martin from other photographers I've worked with is his willingness to go the extra mile and his genuine desire to understand each ceremony and celebration, including its significance, so he can capture it properly. He truly cares and makes a concerted effort to re-create your marriage and events in a meaningful way. Aside from a few minor hiccups, Martin was able to meet me halfway and adjust on the fly, which I really appreciated. As many people know, it can be challenging to fully remember your own wedding amid everything happening, and I feel Martin did an excellent job preserving those moments. Overall, he did an outstanding job, and I would absolutely pick him again!

Martin was great to work with. You can tell he has an eye for things that make the photos just pop…read moreout and look amazing! He took our engagement photos and it turned out really special. I wished I used him sooner for special events. His work is one of a kind and it tells a story. The pictures he takes really do speak a thousand words. I like how he shows you his styles and what he has to offer first. He doesn't force or try to persuade you to go with him. He understands that everyone has their own different styles and he tries to accommodate.

XSiGHT Productions out of Sacramento exceeded every expectation. From start to finish, their…read moreprofessionalism really stood out--they kept us informed with consistent updates and coached us throughout the entire experience, which made everything feel effortless. Their attention to detail helped us stay relaxed and confident, and the results were absolutely stunning. They were also fantastic to work with during the editing process, making sure the final product was exactly what we envisioned. The work they completed behind the scenes while we were away was incredible. If you're unsure who to choose, look no further--they are simply the best. Their website truly speaks for itself. I highly recommend XSiGHT Productions for commercial photography, marketing, or any professional media needs. - Anthony & Alexandra

My wedding was back in October 2021. Almost 3 years has passed and I didn't want to say anything…read morebut it's been in the back of my mind since. We paid a good amount for both photography and videography. 10k to be exact. The pictures were okay. There were some good ones. The video part is where it got me. You'd expect I'd get our first dance included right? Nope! It sure was not. My fault for not reading the contract and not seeing our first dance would not be part of the wedding video. I just assumed it would since it's a big part of our wedding. If we want our first dance video we'd have to pay them more money... this saddens me. We'd already paid so much and they won't even include this clip for us.

I've used Fine Grain for two different companies with vastly different businesses and budgets, and…read morethey did a spectacular job on everything. Their work was so great that we actually won an award from one of our partners, so... I really can't recommend them enough. They're also just great, easygoing people who are not just lovely to work with, but also on time and on budget.

I recently had the pleasure of working with Lauren at Fine Grain Pictures for my book launch event…read morein San Francisco, and I couldn't be more thrilled with the result. My book, *Stories Untold*, is a large-format photography book featuring images from around the world -- a project close to my heart -- and I needed a video that would do it justice. Lauren edited and produced a stunning launch video, working with footage captured by two incredibly talented videographers, Karl Mollohan (www.karlmollohan.com) and Craig Smith (www.craigsmithfilm.com). The collaboration was seamless, and the final product exceeded my expectations. What impressed me most was Lauren's ability to capture the spirit and emotion behind the book. She has a true eye for storytelling -- which, given the nature of my work, meant everything. She was professional, communicative, and genuinely invested in making the video shine. I'm confident this video will help introduce *Stories Untold* to a wider audience and boost its reach. If you're looking for someone who brings both technical skill and creative heart to video editing and production, look no further than Fine Grain Pictures. Highly recommend!

Did a great job converting slides to digital. Fast, good quality and very reasonably pricedread more

Have dealt with them numerous times and have had nothing but excellent top notch customer service…read more Brett has been my go to guy for all my photos and video transfers. I am now getting everything on "forever.com" recommended by Brett and it will have all my photos and videos up in the cloud for my family and kids to cherish long after I'm gone. George