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    923 Folsom

    4.4 (75 reviews)
    Closed 10:00 am - 5:00 pm

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    Grass Dog Walk
    Chris M.

    I had the pleasure of living at 923 Folsom Apartments for 2+ years before relocating out of state. During my time I absolutely loved 923 Folsom! First off, the staff (Nick, Janelle, and Ryan) and the Maintenance Team are amazing! They go above and beyond to accommodate your requests and are always welcoming and warm. The building itself has great amenities. A HUGE rooftop deck, great fitness center, TV lounge with pool table & shuffle board, bike repair shop, working space... Also, the building is pet friendly with a pet spa and big size grass dog walk/run area on the roof (pictured below). Residents are friendly and the staff puts on monthly events, which were always a good time. We felt lucky to have such wonderful neighbors! The location is in the heart of SoMa, so it is extremely walkable for everything. (Whole Foods, Target, Trader Joes, Restaurants/Bars, and BART) Building has Security on-site doing walkthroughs throughout the evening. We never had an issue and always felt safe. Love this apartment, staff, and location! Thanks again Nick, Janelle, and Ryan!!!

    Jenny D.

    I don't leave yelp reviews, but I had to warn future tenants: 923 Folsom is literally the worst place to live in San Francisco and the furthest thing from "luxury." Detailed review to come; however, photos attached for your viewing pleasure. This is how the hallway looked on our floor for 7+ months. I will go out of my way to get people not to live here due to poor management and handling of normal tenant concerns. Message me and I will be happy to show you the examples of communications I've had with the property managers here.

    Shelby R.

    My experience with 923 Folsom has been nothing but excellent. Some highlights: Location -The complex is located in a bustling area with several restaurants, a French bakery, coffee shop, a superfood cafe nearby. There is a Whole Foods within walking distance- so convenient! The Westfield Mall and Yerba Buena Gardens are a quick 15 min walk away. As far as the homeless? Welcome to San Francisco! However, I've never had a problem, everything is well maintained. Amenities -Communal rooftop w/ BBQs, a fireplace, flat screen TVs, speakers, and plenty of seating for all of your friends. -Pet-friendly (Large grass area on rooftop) -Resident lounge with working spaces, pool table, tv, shuffleboard, etc. -Gym -Tinkering Center -Parking -Secured building Staff -Amazing! The 923 Folsom team works extremely hard to make one's experience here nothing less than perfect. I'm greeted every day with a smile from Janelle, Lina, Nick, and Taylor. The staff is always ready to help and answer questions. The maintenance staff works diligently to fix any problems promptly. (Thanks Ricco!) Tenants -Everyone at 923 is friendly and cordial. There are monthly community events for everyone to get to know each other. If you are considering 923 Folsom as your next home in SF, I highly recommend this complex.

    New Sports Bar with Amazing Food!
    Jerry R.

    The Place to Be...Luxury, Dedication, and Value in SOMA We accidentally stumbled into a goldmine in a new California Gold Rush. Opportunity abounds. No guarantee of success, but hard work can yield rewards beyond your wildest dreams. Compared to similar properties that we visited, this apartment complex with a beautiful pet-friendly garden deck, recreation room, fitness room, etc., smashes the competition, just like the Golden State Warriors recently showcased their athleticism. Living here is like staying in a five star hotel that you'll never want to leave...a modern day Hotel California. The newly appointed management in this clean, modern, recently built building near 5th Street is nothing short of amazing! They are respectful, accommodating, professional, and genuinely concerned with the welfare of it's tenants. It's not easy to choose one superstar, but our selection is Taylor. He has gone above and beyond the call of duty to ensure that we will be staying here for years to come and encouraging our friends and family to set up stakes here, in This City of Opportunity. One superstar can't be successful without a great team. Shout outs to The General Manager, Frank, who orchestrates this symphony along with Jonathan, who is cooler than cool, along with Princess Lina, Ricco, Roman, and others who ensure the security and comfort of 923 Folsom's tenants and guests.

    Here's a photo of my apartment

    Best apartment building I have lived in thus far. My move-in experience was so easy thanks to Davidson! He made custom "how to" videos for me for the entire building and that was very thoughtful and effective. Davidson is service elite and super intelligent. He steals the show at 923 Folsom.

    To the right of our state-of-the-art fitness center, we have our luxurious trash pile where you can put your luxurious trash

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    Thank you Korie! We appreciate the review and for picking 923 Folsom.

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    7 years ago

    My husband and I decided to change, because of the affection we were treated. All very kind and always willing to help. Thanks form apt 902

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    Page 1 of 2

    923 Folsom Reviews in Other Languages

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    Review Highlights - 923 Folsom

    Nick, Ryan and Janelle are the absolute best and you really feel like you're truly coming home when you live here.

    Mentioned in 16 reviews

    Read more highlights

    NEMA - Tech-savvy and design-driven, NEMA is the next generation's luxury rental

    NEMA

    (409 reviews)

    SoMa

    Was thoroughly impressed with leasing agent, Michael's follow-through. After I submitted my…read moreapplication, he updated me promptly as soon as each step was completed. I never had to guess or chase down information--it was all communicated clearly and on time. Overall, this leasing agent delivered some of the best customer service I've experienced. Their reliability, courtesy, and professionalism set a high standard. I highly recommend them to anyone looking for a smooth and positive leasing experience.

    FRAUDULENT PEOPLE!…read more We live next door to this building in condos, and they have received misdelivered packages for our building, even being photographed in their mailroom. They refused to give them to us, even though they are addressed to us and obviously misdelivered. Then they say "oh we don't have them" despite photographed evidence. Next is "oh we can't find them". They claimed to have sent them back, although we went to them the very next morning. Asking how did they send them back, they stated with a driver. This being with me going to when their package room opened for business hours, and no delivery came yet, and the delivery in question happened the night before right as they were closing. So did Santa come and get them overnight? Especially when I see several boxes marked RTS right there? Obviously very shady management and company. Not good people at all. Not even good neighbors. Probably keeping packages for themselves.

    Rincon Green - View of the Bay Bridge from one of the Rincon Green units

    Rincon Green

    (154 reviews)

    South Beach, SoMa

    Ive been living at Rincon Green for ~6 months…read more Quick shout out to the Leasing Manager I worked with over a few weeks to get into the right apartment (Cary Mayo). He was super friendly, transparent and candid through the entire process- even made move in day a little easier. Actually just saw a picture of the units on the yelp page and they look pretty representative. The gym is clean and not packed even during peak hours which is nice. Haven't had any issues with appliances or paying rent. One thing I'd like to figure out is if they take BILT credit card for rent payments but I think last I checked the leasing office said no.

    I've been living at Rincon Green for almost a year now, and honestly, it's been the best living…read moresituation I've had since moving to SF. The location is hard to beat--right by the water on the Embarcadero and close to a lot of offices. If you work in the area, it's a game-changer for convenience. But what really sets this place apart isn't just the location (which is already amazing) but the management. Cary, in particular, has been a pleasure to work with. From my very first phone call inquiring about the apartments to my actual move-in day, Cary made the whole process so smooth and easy. he really went above and beyond to make sure everything was taken care of, and I can't thank him enough for that! Another thing I love is the open space in the building. It's super kid-friendly, which is a nice touch if you have kids or enjoy living in a place that feels welcoming and community-oriented. If you're looking for a great place to live in SF with top-notch management, I can't recommend Rincon Green enough!

    Russian Hill Apartments - Larkin at Green

    Russian Hill Apartments

    (5 reviews)

    Russian Hill

    Out of all of the apartment buildings I've lived in, this one (hands down) tops them all…read more Deb, who manages the building, runs things like a tight ship. She is extremely responsive and communicative about everything, and jumps into problem solving mode when you let her know of a (rare) issue with your apartment. Under her extremely organized management and close supervision of the building, I feel extremely safe. What's more is that she's a ray of sunshine who personally vets everyone who lives here, so everyone is polite, clean, and responsible. I probably saw over 100 apartments when I was searching in SF, and when I toured the unit with Deb, immediately recognized that it was a gem. You get much more bang for your buck than other comps in Russian Hill and Cow Hollow. (For example, you can operate the well-maintained laundry machines with an app vs. coin operated). To boot, you're on a quiet street right above Polk (which has everything you'd ever need) and a literal two-minute walk from amazing restaurants like Elephant Sushi and Seven Hills. Let's just say I have no plans to move.

    I have lived here for almost four years now and feel so fortunate to be able to call this place…read morehome. It's in a wonderful location that is close to bars, restaurants, and shops. While it is near a lot of activity, it is on a very quiet street (which I love). The building has an old San Francisco feel but the apartments have up to date renovations. The building is safe and very clean (cleaned every Thursday!). We also have the most wonderful building manager who is attentive and caring. I would highly recommend this apartment building to anyone. It is an absolute dream to live here!

    Lakewood Apartments - 4:00 p.m. the Windows start to swear. By 8pm all 3windows in your unit will be full of excessive water condensation. Papertowels2soak upH2O!

    Lakewood Apartments

    (83 reviews)

    Lakeshore

    Erwann is truly one of the best maintenance staff members I've experienced. He's always friendly,…read moreapproachable, and quick to help whenever something needs fixing.

    Run! The leasing agents are dishonest and misleading, providing false information to secure…read moreagreements. They withhold critical information that tenants should be made aware of before signing the lease. I feel deeply betrayed by the leasing agent, especially given how pleasant and accommodating he had seemed. I genuinely trusted him and believed he had my best interests at heart. He even lied about repairing a few things in my unit two months ago, claiming he had put in a work order. It wasn't until last week, when I got my keys, that I realized nothing had been done! ALL OF THIS TOOK PLACE IN 3 HOURS AFTER I PICKED UP MY KEYS! THIS CONFIRMS WHAT ALL THE TENANTS TOLD ME ABOUT THE LEASING AGENTS AT LAKEWOOD APTS. THEY ARE NOT DOING THEIR JOBS, AND THEY DON'T CARE ABOUT THE TENANTS! WOW!!! THE DECEPTION IS REAL HERE! I will refrain from disclosing his name until I determine my course of action. The property is poorly maintained, with neglected common areas and unhygienic conditions. I asked to see the laundry room and parking before moving in, but they kept putting me off until after I signed the lease. When I picked up my keys, I finally got a look at the laundry room, and it was so filthy and disgusting, I wouldn't even let a dog stay in there! This gives me an idea of the kind of people who live here--rude, unpleasant individuals accustomed to living in poverty, with little regard for their neighbors or the shared spaces we all use. The tenants mentioned they've been in disputes with the leasing agents over black mold in their units, which is airborne and even clings to their personal belongings in the closets. Nothing has been done about their complaints! Additionally, the garage is inadequately lit, creating an unsafe environment. The scary, dark garage has no security cameras or security mirrors. There are individuals with mental health challenges wandering and appearing disoriented. Nothing's been done about this yet, either! There are huge piles of trash, old furniture, and unwanted junk stacked up by the dumpsters in the garage where we're supposed to park our cars! The security gates for the parking garage are broken and marked off with yellow tape! There are no security cameras in your hallways where your front door is. Entering the building from the garage, you're met with dirty common areas, and the elevators aren't any cleaner. While I was with the leasing agent, a visibly concerned tenant approached and explained that her neighbor was missing, her front door was wide open, and her belongings were scattered in the hallway and by the elevator. All the leasing agent responded with was, "I don't know what's up with her"! What exactly was I witnessing? He failed to use his walkie-talkie to contact the security guard to check on her, secure her unit, and call 911 for a wellness check As an attractive woman, this location presents numerous safety concerns for various reasons. Not allowing tenants to use Ring security cameras on their front doors is an unreasonable policy that compromises personal safety and increases the risk of becoming a victim of crime. This place feels like a massive setup just waiting to unfold! No one mentions that every time you get a package, you have to go down to your car in the dim, unsafe garage and drive three or four blocks to the leasing office to pick it up from a room they call "Hello Package." It's a huge inconvenience for any tenant, but especially for those of us who are disabled, like me! I paid the rest of my deposit, got my keys, and now I am too afraid to return or move in! I AM IN FEAR FOR MY SAFETY AND MY LIFE!

    Mission Bay by Windsor - Top floor apartments with kitchen islands

    Mission Bay by Windsor

    (39 reviews)

    Mission Bay

    I have live here 1 year and have extended my lease further because I find this being a bery good…read morecommunity to live in. The staff is very responsive and focused on providing solutions quickly. Everything from admin topics to maintenance are dealt with promptly and keeping you as a resident informed. I enjoy not only the location and how close it is to downtown or to exiting the city but also the sense of safety and closeness that it provides compared to larger apartment complexes.

    **Our 8 years at Windsor Mission Bay have been five stars!**…read more First, the team--Justin and Sam--are exceptional. Justin, the Property Manager, is consistently proactive and communicative, always working to keep the complex clean, safe, and respectful. Maintenance requests are handled quickly and professionally, thanks to Sam's responsiveness and skill. The staff *truly* care about residents' quality of life, and it shows. Our unit is bright, modern, and highly functional. We get tons of natural light and a beautiful view of trees, and day-to-day living is comfortable year-round thanks to solid construction, sound-sealed windows, and high-quality appliances. A standout feature is the abundant closet and storage space, which has made organizing and settling in easy--especially over the long term. The location truly can't be beat. We're within walking distance of excellent food, public transit, and green spaces, with quick access to both I-280 and downtown. It's the best of both worlds--urban convenience with a calm, neighborhood feel.

    923 Folsom - apartments - Updated May 2026

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