Hello everyone. I hope you all had a great Thanksgiving. As for Black Friday, mine was a Bleak Friday! Whenever something goes wrong, it always seems to occur around the holidays. This latest setback is a classic case in point!
After enjoying a great Thanksgiving feast cooked by my lovely wife of nearly 40 years, I thought we'd have a restful Friday. Nope! I was going to fill the water bowl for our three rescue dogs, and low and behold, nothing came out of the kitchen faucet! I tried flushing toilets, turning on the showers, and nary a drop of H20 came out as all were bone dry!
Friday evening, after doing a quick Google check on nearby emergency plumbers who work weekends and specialize in well work, I decided to call 911 Emergency Plumbing/Heating/Cooling in Easton, PA. I had the pleasure of speaking with its owner, Lee, who assured me they have loads of experience with replacing underground well pumps and in-basement well tanks. Lee calmed my fears over the phone, and he and his crack crew of professionals were at my home and on the job the very next day: a post-holiday Saturday morning, to be exact.
By process of elimination, Lee diagnosed the problem: A dead well pump, which was situated 150 feet below the surface outside of our circa 1770 stone home.
The guys were here working in darkness and below-freezing temperatures using LED flashlights and truck high beams till 7:30 pm Saturday night, and wouldn't leave until everything was checked out nine ways to Sunday assuring us that the faucets will once again flow as Lee promised to get our water back that very same day.
Finally, around 8 pm, eureka, we had our precious water back! It's amazing how we take certain things for granted, and when they conk out, we feel absolutely helpless without them . . . Losing our water was certainly one of them. Thankfully, Lee at 911 Emergency Plumbing/Heating/Cooling came to our rescue!
I can't speak enough about Lee, Lyle, and Al as they all went beyond the call of duty to get our water back so we (including our dogs) can once again can get back to some semblance of normalcy. They are consummate master-plumbing professionals and did an amazing yeoman's job removing and replacing the dead water pump. The guys were meticulous, and their attention to detail when installing the new pump was absolutely amazing given the freezing-cold temperatures they had to deal with for nearly 12 hours.
My wife and I want to thank Lee and his crew for their incredible work as well (no pun intended) as working with us on the cost. As seniors on fixed incomes, that meat a great deal to us! So, if you ever need a master plumber--as things will inevitably go wrong in your home--I wholeheartedly recommend Lee at 911 Emergency Plumbing/Heating/Cooling in Easton, PA. You will NOT be disappointed. He gets the job done and done RIGHT! Thanks for reading. I hope this review helps Lee and whomever uses his services when a major or minor plumbing issue arises in their home--and they will! Trust me and Lee! read more