I hit this company up for a last minute move (2 days prior) based on a yelp response I got. Pricing for a 2 man crew, truck and equipment seemed fair. Long story short, they waited until 2 hours before my scheduled move to pull a bait and switch. They ridiculously changed the price from $89 per hour to $139 stating $139 is the price WITH a truck, which goes against what I was originally quoted. They don't have a truck, which is why this scam is being pulled. Screenshot attached as proof of the lies. Save your time, effort and patience by dealing with a professional company because this isn't it!!!!​ read more

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My ex and I were moving across town. We booked this company and felt really good about it. On the day of the move, which was supposed to start at 8:30am, they texted us to let us know they were running late. Later they text us they were in an accident and had no clue when they could get a truck to us with another set of movers. This was our only day to move. Our lease ended the next day. So we booked another moving company last minute and let 911 movers know. They were very understanding and offered a refund of our deposit. This was January 25th. We are nearing the end of February and they no longer answer our calls or texts. Absolute scammers and terrible business. Wouldn't recommend to anyone. read more

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TOTAL SCAMMERS!! DO NOT USE 911 MOVERS!! Luis called me and gave me a quote and sent me a "link" to make the deposit. The link he sent was "CASH APP" when I called him back to tell him that I wanted to use my credit card instead of providing my bank account numbers, he said that he would figure it out but still show up for the moving day. The next day, he didn't show up at my house so I called and texted Luis. There was no answer. These people are total scammers trying to get your money and bank account numbers. BEWARE! read more

DO NOT USE THIS COMPANY. I don't normally rate companies so harshly but seeing as how Tom gladly took my deposit, then provided no confirmation or receipt and then no showed at our appointment, I need to warn potential new customers. This company completely no showed to my appointment and cited they were behind schedule. I had to constantly call and text Tom for updates. He said they were running late and provided no updated time. 3 hours later past the appointment time he said he would call me in 15 mins with an updated time and he has completely blocked me. So I was left with sleeping in a house with no furniture and now I'm out my $100 deposit. DO NOT USE THIS COMPANY. I also wanted to note I booked this 2 weeks ago and Tom claimed they were completely open. This is a moving broker, not a company. read more

911 movers are good, but not great. I scheduled an appointment to have my items picked up from my home weeks in advance. The day I scheduled it for was the only day I had available to move and had to be moved out that day. The company was very responsive when communicating with me, which was great. The day of the move.. my movers were supposed to show up at 2pm. They never showed. Tom communicated with me that they were running behind.. which ended up being 5+ hrs late due to an accident. However, Tom & Eric came to pick up my stuff when the other crew couldn't make it. I'm leaving 3 stars for Tom & Eric being so awesome, and the fourth for this company making things right for me. Minus one due to how delayed it was. I will be updating my review in a few weeks upon them delivering my stuff from storage. Thanks read more

I recommended this business to a friend, and the company did not show up. No call no show. My friend had to hire another company last minute. She called 2 weeks in advance, and kept in contact. Would NO longer recommend read more

Honestly, I saw all of the negative reviews and I should have listened to them more wholeheartedly. I'll share a breakdown of my miserable experience with this company from start to finish. Initial planning & pickup: I needed a mover last minute to move 4 boxes an office chair, 2 guitars, and an air purifier from Vegas to LA and these guys not only showed up late for pickup, but the movers had no idea what they were picking up, where they were taking it, or when it should be delivered despite me sending communication of this through multiple avenues well in advance (text, email, and through Yelp messages). They arrived with a giant Uhaul truck instead of their own company truck or a cargo van (like they said they would for my amount of items). They were charging $1850 to move my items, which I knew was overpriced for what we were moving. This company didn't organize or track my items at all and didn't handle them with any amount of care. I had to ask them to take pictures to send it to me because they had no process in place to track my items themselves. I had to remind them to take the first payment for the move as well (which was half the cost upfront) which was infuriating since it's not my job to remind them how to do theirs. They made me pay through cash app because of some excuse about credit cards being charged twice through their machines which was really sketchy as well since I've already seen a lot of reviews about people not getting their deposits back when they would no-show after receiving payments via cash app. It's all a lame excuse to prevent you being able to dispute the payments as much as possible. The Move: The items were scheduled to be delivered on Sunday at 3 PM (two days after pickup). I even reached out to them earlier in the morning on Sunday and said I would be fine for them to show up earlier if they needed to since they said they had another job in LA. They ended up arriving at 5:20 PM which was well past the scheduled delivery time and past the time my storage was open. I told them they would need to hold the items for another day since they dropped the ball and arrived so late. I even offered to wake up at 5 AM to meet them at our storage at 6 AM so they could quickly drop off our items since they were concerned about another move they needed to do that day. One of the movers then reached out and asks for me to send them $300 through cash app for a hotel, gas and food. I called their boss and mentioned 1. I was not going to pay them anything to cover those costs since it was their own fault for poorly managing their time. And 2. It was extremely unprofessional to even reach out and ask a customer for money like this. The boss, Luis, then tried to profusely apologize to rectify the situation and said not to worry about it and that it was their fault and they'll handle it, so I tried to look past it and leave it at that. Arrival Day/Delivery: I woke up at 5 AM with a text from one of the movers claiming the storage isn't open until 9 AM that he sent at midnight the previous night (I was already asleep at that point since I had to wake up at 5). I then texted him in the morning to remind him I have extended morning hours (which I had already communicated the day before) and called him to no response. The boss then calls around 6 AM (when we were to have already met) to let me know the movers were on their way. I arrive at the storage and the movers are sitting in their truck not coming out to unload our items. We go to their window to see what's going on and they said they were waiting for a call from their boss. I then received a text from their boss, Luis, asking me for money AGAIN to cover their expenses for being there overnight even after the conversation from the day before. I was infuriated at this point. I kept trying to give them opportunities to redeem themselves and they failed over and over again. I called Luis and laid into him about how he shouldn't even have the nerve to ask me for ANY additional payment at this point as I already went out of my way to get there early so they could make it to their next job on time. Only AFTER that exchange with Luis, the movers finally got out of the car and unloaded our items. I didn't even let them take it to my storage unit because I was so infuriated. They had the wardrobe box on its side and an expensive air purifier of mine was just rolling around in the back of the truck on its side. Yet again, the movers forgot to collect the payment before leaving and this time I didn't remind them, because it's not my job to do so. Following that, they've been trying to harass me to answer calls to complete the payment despite this horrendous experience and lack of professionalism that they were already overcharging for. Please steer clear of this company regardless of how desperate of a situation you're in, it's for your own sanity & peace of mind. read more

911 Movers and Storage - Movers Near Me - Las Vegas, Nevada

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Unfortunately, it did not work out well for us with 911 movers. We chose 911 movers as they could fit us in their schedule last minute, and the rate was the most affordable $115/ hours. I get it that things happen, so I was fine when they showed up 4 hours late on the first day because they got a fender bender on the way. On that first day, two movers came. Needless to say, they were tired because it was 7pm, and we were their 4th move of the day. We called it the day when it was two hours in as we didn't want to finish it at midnight. They had half of our stuff in their Uhaul for the night, and said that they would come back with more men to finish the job quickly. Onto day 2, four movers came at 7:30 am, moved for another 5 hours, and left my new place with two twin beds disassembled because the mover misplaced some screws. Day 3, they were supposed to come back with the screws to put the two twin beds together. They did not come. Going on day 4 today, someone is supposed to come "later this afternoon". I'm still waiting for that someone. We needed to move from a 3bed/ 2bath single story home (1500sq ft) to a two story home that is 5 miles away. I did not think it was an efficient move, although the movers were kind and nice to our furnitures. They gave me a small discount because we had to sleep on the floor the fist night, but over all expense with tip is still much higher than expected. I would only recommend 911 movers to smaller households. read more

I hired these movers for a last minute move. They were the fastest to respond and also provided the best rates. My appointment was at 9:30 and they didn't show up until after 10:00. There was some communication with me saying they were running behind and needed to get fuel. No problem. There were two men who showed up and loaded the truck fairly quickly. When it was time to go to the next address, they said they needed to stop and get gas first. I guess they were running late for other reasons. They got the job done, but I was a little worried at times with a few times falling over while they loaded and unloaded. They also secured my tv to the wall of the truck but I guess not well enough since it fell over during transport. Nothing broke and they did the work. read more

Called 911 movers for a last minute move to help clear out my office, Jose/Luis suggested a 3 man crew and help me cleared out 500 boxes of stuff and safely store in my storage unit with a tight deadline, they moved quick and were able to delivered as promised 10/10 would use again! Thanks! read more

Tom and his crew helped us out with a quick move. It wasn't a huge but they executed everything professionally and got the job done efficiently and for a fair price. Very satisfied with the work and care 911 Movers provides. Would definitely hire them again read more

If anyone is moving and needs help for same day service, I would definitely recommend this company. Our Mover, Quincy, was very friendly, accommodating and efficient. The Manager, Tom, always kept me in the loop as to when the mover(s) were expected to arrive. Great Customer Service! read more

So I needed a same day mover thank god for 911 mover they came by so fast and they were so efficient. The guys were really nice and accommodating. Would definitely recommend and I'll be using them again. Thank you so much 911 movers ! Your the best !! read more

They did a great job. They're better and cheaper than others. It's a hard job so please tip them read more

We needed to move the rest of our office to a new location in Vegas. Tom and his team were on time and extremely efficient. Highly Recommend them! read more

If I could give them a zero I would this was the worst experience I have ever experienced in my life. I made an appointment then come to my appointment I was told sorry running a little late. 5 hours later 3 men showed up who were very unprofessional and were cussing and complaining about how over worked they are. To make matters worse they broke my bed set I'll attach screen shots of our conversation. I'm saving you a nightmare RUNNNNNN DONT USE Them !!! He promised a refund and has not refunded me anything !!! So unprofessional read more

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To be honest getting the appointment set up was a rough start. But Zeno and Tyrone were amazing with helping us unload our pod. They were so helpful, kind, snd thoughtful of our property. I would totally recommend this company because of them and there service level. Thank you Zeno and Tyrone for all of the help. read more

I would not recommend 911 Movers and Storage. The reason is because I personally called to confirm service date 48 hours prior to moving date. The movers were to arrive on November 15 at 10am. THE MOVERS DID NOT ARRIVE UNTIL. 3:06PM . THEY did not have the necessary supplies such as straps, boxes, foam, and blankets. In addition they caused damage to two walls at the drop.off location which was a NEWLY REHABBED PROPERTY. I have been waiting for the owner to send a vendor to repair my wall (s) and yet HE HAS EVERY EXCUSE AS TO WHY A VENDOR HAS NOT BEEN SENT TO THE LOCATION. I paid 450.00 for a move that was 5 hours LATE. I would DEFINITELY NOT RECOMMEND THEM AS THEY ARE NOT PUNCTUAL & THE OWNER DOES NOT HONOR HIS WORD REGARDING DAMAGES. AGAIN it is the principle and the fact that I CONFIRMED 48 HOURS PRIOR. read more

Literally 2 hrs have past and they never showed up they said they were coming from the other side of town and then stopped responding. If this was me making them wait the charges would've been racking up. read more

Fast service. I had two movers cancel on my but they were able to get my stuff into storage in three hours instead of four and cost much less than others. Would recommend them to anyone. read more

I'd give zero if I could. How cruel to have people in a time of stress and turmoil trying to move to blatantly trick them with scheduled movers. No one came and no one picked up the phone day of. Sick joke. DO NOT USE THIS COMPANY. We have reported them to the Better Business Bureau. Way to leave us hanging in move day. read more

I hired 911 movers for a job moving us from Southern Highlands to Mountains Edge in SW Las Vegas. The movers were a little late, but their speed, care, and courtesy made up for it. They did everything we asked and way more, Kyrie and Quincy went above and beyond and were very very helpful. read more

DONT HIRE!!! I got an estimate to move my fridge and gave them all the information of the move and the fridge. The scheduling process was unprofessional and they asked for a $100 deposit via cashapp. I had to reschedule twice due to miscommunication on their end. Once they arrived they were not able to move my fridge and they damaged my flooring and my fridge in the process even after I told them the details of the move. When I requested a return of my deposit they implied it was my fault for not giving them all the details of the move. My calls and messages have been ignored. Very unprofessional. A moving company should estimate and scope out projects beforehand. Over a month later and I've still not received a refund of my deposit for a move they never did. In the process of figuring out filing a small claims on them. I have all proof on video and yelp messenger to support my claims. Please hire someone else. read more

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I tried to hire this company . But I got 3X reschedule schedule supposed between 1-3 pm . Last minute they call me and said will call again after they done from moving is already 5 pm . And finally for 3 hours no call no show . They already take deposit money . Not refund back yet till now !! So better think about it before used moving company . Make sure have responsibility to our appointments on time . Good luck !!! read more

Took my deposit on Nov 1 but did not move me. Sent second text today for my $100.00 refund. Stay far away from these crooks. There is a reason they ONLY take cash, every other mover takes cards! TOM IS A CROOK! read more

These folks are great. They showed up ready to work, packed the items in the truck carefully and quickly (wrapped and padded anything that could break during transport), drove to the new location and unloaded in the same manner. The guys had great attitudes, one of them killed himself to get my bed frame broken down and rebuilt before they left even after I told him I would take care of it (it wouldnt fit going up the stairs). To make the deal even better they were the lowest quote I received and worth every dollar. Definitely consider using these guys! read more

I had them move my mom from a Vegas upstairs condo back to her home in L.A. They were available for a Sunday -Monday move and were flexible and reasonably priced. They ran about an hour late the morning of, as they had to rent a uHaul since their regular truck was vandalized the night before. Fortunately they kept me regularly updated via text and everything worked out. Tom and Eric really took good care of everything and put my nervous mom at ease. Tom was very professional and you can tell he knows what he is doing. I'm hiring them again to help move my wife's mom. Thanks guys! read more

They are affordable and efficient. They really helped me move my stuff to my new place. They also took care of making sure my stuff are not damaged. They helped me throw things to the garbage area. Jay and JC are very nice and pleasant. Recommend this place! read more

Made my move stress free. Very professional, great communication and fast, but careful moving things. Would definitely recommend. read more

We had an antique pool table that we needed to move from our neighbors house to ours. While it wasn't a long distance, the table was 9 feet long and hadn't ever been moved since it was purchased in 1968. Since it was an older table it also was hard to disassemble. We needed it moved with less than 24 hours notice. The guys quoted us a time the within our needed window. It took around 3 hours to take it apart and move it to our house. They were very gentle and took great care of all of the parts as they took it apart and were extra careful with the slate. We needed it refelted after it was moved so we did not have them reassemble it but they offered to come back and put it all together once that was completed. The price was very reasonable and I'd gladly recommend them to friends in the future and would use them again myself. read more

We had a huge move and needed someone we could trust to get the job done. Tom made sure we were taken care of and completed work effectively and efficiently. Crew was courteous and pleasant to work with and they were careful with how they packed and carried items. It is hard to find reliable and trustworthy companies in this industry and will definitely use them again. read more

We were very pleased with them. They came out the same day, and delivered our cabinets with care and professionalism.

I finally received my refund after following up several times daily and many failed promises.

Help us move 2 storage house. 2 trips, got done in 3 hours. As long as you have your stuff well packed, they will move it as fast as they can. They didn't waste time trying to make money by being slow. They did come a few hours late, but at the end, I would say 4.6 stars but Yelp doesnt allow that so rounds up to 5! Thanks! read more

Scammers! They take a deposit upfront through Zelle and never show up. Only hire them if you'd like to throw money away.

Fantastic service! The gentlemen who helped me were both personable and professional. What I appreciated the most about their service is that they were extremely efficient and did not complain and I live on the third floor with no elevator! They weren't even in a rush to leave and asked if I needed help rearranging any furniture. I definitely recommend and would use again if I ever move. read more

Excellent Service!!! Tom & Erick were right on time. Super friendly, reliable, professional & fast. Very reasonable price. Don't hesitate! I highly recommend their service. read more

If I could give them negative stars, I would. They called us the day they were supposed to come over stating there was an emergency, we got in touch with them to have them send us a refund since they wanted the $$ upfront. They told us we'd get it back and nothing from them. We had to go through our bank, they finally got back to us and said they may or may not get it back for us. Caveat emptor. read more

The guys were nice and took good care of my items. Their price was also more reasonable than other movers. They were also fast in responding to messages and phone calls. read more

Thank you for your professional quick friendly service. Movers took care to make sure my items got moved safely and accommodated my xtra requests. read more