Muy profesionales. extremadamente organizados un grupo divertido , la experiencia fue fabulosa ,…read moreya planeo otros viajes con Amigos International, muchas gracias Alex y Sidar

best travel agency they go way and beyond to please the travelers . if I could give more than a 5…read morestar I would . I have been traveling with them over two decades and never have had a bad experience.

Muy mal servicio. Esta compañía no ofrece garantía ni respaldo por los productos que envían…read more Contraté los servicios de Cuba Max el 24 de julio para enviar un televisor nuevo a mi abuelo en Cuba. En la oficina la atención inicial fue correcta y no tengo quejas de ello. Sin embargo, el problema comenzó cuando mi familiar recibió el televisor: llegó roto, con la pantalla completamente negra e inutilizable. Al comunicarme con las oficinas de Cuba Max para reportar la situación y buscar una solución, la respuesta fue que no tenían nada que ver y que no se hacían responsables de los daños, a pesar de que pagué incluso un envoltorio especial para garantizar que el producto llegara en óptimas condiciones. La atención al cliente en ese momento fue insensible e incluso grosera, insinuando que era mi responsabilidad por haber enviado el televisor, ya que según ellos desde el 14 de junio no cubren este tipo de pérdidas. En conclusión, pagué un servicio con la expectativa de seguridad y respaldo, pero al final entregaron un producto dañado y se desentendieron completamente. No recomiendo esta empresa: cobran por un servicio que no garantizan y no se hacen responsables de los daños.

the wait is horrible -- i literally waited for a total of 7 hours they could hire more people and…read morehelp move the things that are sent to cuba... i must add that the delivery is excelent

Went to Spain: Córdoba, Sevilla, Valencia, Barcelona,Madrid, Zaragoza and Merida. The tour was…read moreexcellent! The guidance , hotels , the buses with internet connection , the meals , we were very happy and will return!

estoy totalmente de acuerdo con el comentario del Dr anterior Mena Travel omite información q es…read morenecesaria para el viaje, los hoteles que ellos trabajan en Europa son de de muy baja calidad , Los Hoteles Babaro y Melia en Punta Cana ya no sirven. Estan deteriorados y el servicio pesimo. Todo ha decaido. La comida horrible, Etcetcetc.......JGarcia , Miami Fl

Think Twice Before Booking with Marvel Travel…read more Booked through Marvel Travel for a cruise and got zero guidance on required documents--my passport was expired and I had to solve the problem completely on my own, including flying to Puerto Rico to join the ship. Staff showed no real concern, the owner never followed up, and one employee (Jaylin) was dismissive and unprofessional. If issues come up, don't expect help--they'll happily take your payment, but you're on your own.

Our experience with Marvel Travel was not satisfactory on the announced Trip to St. Petersburg this…read morepast July 1 at all. Yes, we went to Tarpon Springs but not to St. Petersburg! The guide, the worst I have encountered so far whose name is Sol decided by majority, don't know when they voted not to go the last day to St. Petersburg but to Madeira Beach. Breach of itineratio. It should be clarified that Marvel Travel joins Gallo Travel to make this type of excursions. As those of Gallo Travel were more passengers than the ones from Marvel Travel it seems that they won in majority of vote, again, vointing without counting with us. Again, Sol is very unprofessional as a guide.... When we complained she told us that we could do it at the agency and when she said goodbye arriving at the destination of Miami she said it on the loudspeaker and all the other passengers knew that we had complained to her for not fulfilling the itinerary., The departure time to Miamia was scheduled at 4 pm, however we left at 2pm for Miami.... with some passengers who had enjoyed the beach, were drunk and continue dringing and bought more drinks inside the bus. loud singing (if you call that sing), drank, said bad words and even danced with the bus running ..... To top it off two days later we went to the agency to give our complaints, Marvel Travel. His agent, Mr. Arnaldo was on a quinceañera cruise... we were attended by his niece and a lady we had seen before, Geno if I remember correctly.... They called us to offer us an apology and we are still waiting for it. We decided to post this so that other people do not get harmed like us. Nuestra experiencia con Marvel Travel no fue satisfactoria en el anunciado viaje a San Petersburgo el pasado 1 de julio. Sí, fuimos a Marpon Springs pero no a San Petersburgo! El guía, pessima cuyo nombre es Sun decidió por mayoría (cuando votó?) no ir el último día a San Petersburgo sino a la playa de Madeira. Incumplimiento de itineratio. Cabe aclarar que Marvel Travel se une a Gallo Travel para realizar este tipo de excursiones. Como los de Gallo Travel fueron más parece que ganaron en mayoría de voto y convicción. Una vez más, Sol es muy poco profesional como guía.... Cuando nos quejamos nos dijo que podíamos hacerlo en la agencia y cuando se despidió llegando al destino de Miami lo dijo por el altavoz y todos los demás pasajeros supieron que nos habíamos quejado de que le habíamos quejado por no cumplir el itinerario., La estancia en el "destino fantasma a San Petersburgo fue hasta las 4 pm... sin embargo, salimos a las 2 pm para Miami.... Con algunos pasajeros que habían disfrutado de la playa, borrachos y dentro del autobús cantaron, bebieron, dijeron malas palabras e incluso bailaron con el autobús en marcha ... Para colmo, dos días después, fuimos a la agencia para dar nuestras quejas.... Viajes de Marvel. Su agente, el Sr. Arnaldo estaba en un crucero de quinceañera... nos atendieron su sobrina y una señora que habíamos visto antes, Geno si no recuerdo mal.... Nos llamaron para ofrecernos una disculpa y todavía la estamos esperando. Decidimos publicar esto para que otras personas no se vean perjudicadas como nosotros

Best prices and service!!! The travel agents have complete knowledge of whatever your vacation…read moredestination plans maybe. The travel agency offers arrangements for airlines, cruises, hotels, all-inclusive resorts and many others services other than your conventional travel agencies such as passport services.

From the owner: One of the leading providers in Affordable Customized Travel Tours and All-Inclusive Vacations to…read morePunta Cana, Riviera Maya, Cancun, Puerto Plata, Nassau,Cozumel, Panama, Turks Caicos and more with Flights Included. Escorted Tours to Cuba, Asia, Europe, and Canada. Cruises Around the World. Flight Booking Domestic and International.

I want to say that using Dadeland Travel for our family vacation to Italy was the best decision I…read morecould've made. It was 17 of us so I knew I needed help. Lindsay was the best! She went above and beyond and all her recommendations were fantastic. She made this very special dream of a trip a reality. My family especially enjoyed Castello del Trebbio which was specifically one of Lindsay's suggestions. I highly recommend and will definitely be using their services for all my travel needs. I can't finish without a shoutout to Desiree...thank you for fixing things that the airline messed up. We couldn't have started our vacation otherwise. Grazie, grazie, grazie!!!

Last year I wanted to do something different so an agent from the agency contacted me after 10…read moreminutes of me making an inquiry. She spoke to me for over 40 minutes and called me back the next day with the perfect three city Mediterranean vacation! The trip was phenomenal thanks to their suggestions and careful planning!

Perhaps the rest of the staff is great, however the lack of professionalism that was extended from…read moreRosy is beyond comprehension. I called to receive a quote for a trip for 2 to Egypt, along the conversation I made a simple inquiry about how the dynamics of travel agency commissions work (because the previous agent gave us the impression that she was shafting us) and it turned into bad/sarcastic/rude treatment and being hung up on. I was eager and ready to book an itinerary with Bru Med and just wanted a better understanding on pricing for my package, since after all it IS my HARD EARNED money that I am using and hoped that Bru Med could help me gain that understanding so that I could feel comfortable with the money spent on this package, however it did not turn out that way. By law, we are entitled to this information, so Rosy: educate yourself please, ignorance is sad in a land of opportunity. Advice, if you're from another country and working here in the states, acclimate to the culture and the caliber of service and attention required to treat and KEEP clients. We are not in Cuba, don't bring your poor treatment of others here and contaminate further the service industry in Miami. Btw, I'm Cuban so I can speak on this.

Just returned from a trip to Italy and Germany arranged by BruMed Travel. I had always heard of…read morethe passion play of Oberammergau. I attempted to obtain tickets on my own without success. It appears you have to be a part of a group to be eligible for tickets. The professional team at BruMed went beyond in preparing this trip. The seats, close to the stage, were amazing. They offered a "pre-trip" itinerary that was also excellent. We were able to see the Shroud of Turin. They even were able to facilitate entrance to see DaVinci's Last Supper in Milan - something I had not been able to do during my prior visits to the city. Overall an excellent experience dealing with the BruMed Staff. Highly recommend their services.

From the owner: A full service travel agency, specializing in Cuba. Sports Groups Baseball, Basketball,Water Polo…read moreand more. Religious Groups, Academics and People to People. Coordinating and planning travel in many parts of the world including the Caribbean. Our goal is to make each of our client's trips as enjoyable and hassle-free as possible. Working closely with the Cuban tour operators, we can offer assistance at every level of your travel and program needs. Our travel arrangements are catered to individuals, groups, families, educators, students, professionals and organizations, under specific or general licenses issued by the U.S. Treasury Department. Our goal is to facilitate the experience that only Cuba can offer through its culture, history, natural beauty and people.