I recently scheduled a donation pick-up with 9pickup.com, following all their requirements, including sending photos for approval. After receiving confirmation that all my furniture was accepted, I set aside half a day waiting for them. However, when they finally arrived, the driver started nitpicking every detail. At first, he pointed out that some items were dusty and couldn't be sold immediately. Then he said that a cabinet designed with a TV cutout wasn't suitable, despite having pre-approved it. He ultimately refused to take anything, even items in excellent condition, claiming they weren't the type of pieces he wanted.
It became clear that his reluctance wasn't about the furniture's condition but rather about the weight and size of these solid wood items, which require effort to move. By the end, he offered to remove the items as "trash" for a fee, which made me realize this was more of a business operation than a genuine charity service. If they were truly committed to helping those in need, they would have been more eager to take these high-quality pieces, which could have been easily sold or given to those who could use them.
I ultimately posted the furniture on a community marketplace, where it was all claimed within hours by people who were genuinely in need, which left me feeling much better. Charity organization like Goodwill, Habitat for Humanity, and Salvation Army have always accepted good-condition items without issue, so why would 9pickup reject excellent furniture? This experience made me question whether 9pickup.com is genuinely interested in charitable work, or if it's primarily a for-profit service. My advice: if you want to donate and make a real difference, consider other organizations that genuinely support their communities. read more