My Fujitsu central AC system failed. I initially went with the HVAC company who installed the…read moresystem in the new construction. That company failed to show up within the service window, and too late in the day to do any diagnostic testing to find the leak. The next available appointment would have been the following week. I called up APB and got a same day appointment. Trent showed up promptly. He pressurized the system and within 30 minutes found the leak in the indoor evaporator coil. He was very informative. APB will charge $200 for the service call, whereas the other company quoted me up to $970 to do the same task.

They did a great job with my mini-splits for the condo, got everything routed where it's out of the…read moreway and looks good. I've had them back for service after a big storm for a quick cleaning. Professional, courteous and great to work with.

The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

In mid May 2024, I had our central air conditioning serviced. I contacted this company after…read morereading the reviews. The appointment was made very promptly and Myra was very friendly. On the day of the appointment, we noticed the two technicians were consulting with someone on the phone. We found out later it was the owner of the company. Long story short, they were confused about the drain lines and had to spend additional time "unclogging " them ( which we were charged for). We paid over $500 for this "service"! We were grateful for what we thought at the time was their due diligence and thoroughness. I even wrote a very complimentary review on their website. Fast forward to August 31, 2024 when we discovered a leak originating from the upstairs ceiling. The origin of the leak was an overflow of the drain pan from the air conditioning unit because the drain was not working properly! I immediately called KK air conditioning to let them know and Keith the owner came out. He informed us that the installation of the condensate pan was improperly installed (this is not true because this is not a new installation and we have had it assessed by two other AC companies since then and they did not mention improper installation) which caused the leak and that the technicians cleaned out the secondary drain because the primary drain was difficult to access as it was underground?!? I asked him why weren't we told this at the time since we're not the air conditioning experts and he replied, "they're just technicians " . Keith felt he was doing us a BIG favor by not charging us a fee for coming out to check on this problem. The cost for the damages of the leak was over $53 thousand dollars and took 3 months to resolve. Our homeowners insurance was increased 278 percent for 5 years!

WOW AMAZING SERVICE!…read more WHAT I NEEDED In the midst of buying a home I needed a professional assessment of the AC system across a large property. SCHEDULING THE ASSESSMENT Literally so easy and very fairly priced. Their office team is on it and sent me a confirmation of the date and time. HOW THE ASSESSMENT WENT Will update more on August 4th!

kung fu Air SERVICE came to my house the day after I called very quick SERVICE…read moreSuper nice and respectful workers.. And my air conditioner is working beautiful I don't have to worry sweating like pigs with this crazy humidity Thank you, kung fu Air service

Highly recommend! From the initial call through installation, Island Comfort is top notch. Our…read morerepeat business says it all. They are professional, personable, and responsive. Trish, Jeff, and Shayne - thank you for making the investment totally worth its value in service!

Our Island Comfort AC Technician MANA was outstanding!! He has such positive, calm, friendly, and…read morekind energy! Our two dogs Toby Flanders and Koda Pinkerton loved him immediately. Koda kept following him around as he made repairs to two of our AC units. MANA even found an unknown leak in one of our AC units and fixed that as well! He was very knowledgeable, professional, and a lovely human being!! He and the whole company are truly spectacular! 5 Stars!! Highly recommended!!

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

Very professional, respectful, and efficient! Great pricing and answered all my questions. We will…read morebe hiring Melvin again next time we need servicing of our split AC units.

They wasted 4 days of my time. 2 they made mistake on his days that I took off and had to…read morereschedule. they worked on my bedroom 9k btu ac for 3 days and supposed to comeback with part they said ordered and never showed up or called me back for update. Left me hanging for days and weeks.

I have used Mark for both cleaning, repair as well as purchase a system for him (for one that…read morecouldn't be repaired). He does a terrific job at very reasonable prices. He always comes the day that he commits to (some other guys have rescheduled). Can't recommend him highly enough!

I Highly recommend The AC Guys! Outstanding professional customer service, very prompt response…read moretime (even evening & weekend). On a Friday night, we had a leak in one of our split units and Mark responded within an hour to schedule a troubleshooting appointment. Mark came out and fixed leak. While he was here we asked him to quote us on replacing two 20yr old units and moving an existing unit. His quote was very prompt and reasonable. We scheduled installation and Mark & his (very professional and courteous) crew finished entire job in 6hrs. I highly recommend The AC Guys for any AC needs. Mark & crew are awesome! Thank you Mark!!!!!

We were having problems with our central air conditioning unit, and a previous tech (not from…read moreCalvin's) told us that we needed to change the whole system, which would cost $17-$20K. I called Calvin's for a second opinion, and he actually told us that replacement was not necessary at this time, and he was able to diagnose and fix the issue. We appreciated his knowledge, honesty, professionalism, and the fact that he didn't try to upsell us. He is also super friendly and gave us really great maintenance tips. The world needs more honest technicians like Calvin! We will definitely be using him for all our future AC needs.

Absolutely outstanding experience from start to finish. Nicole and Calvin were some of the most…read morepolite, humble, courteous, and professional people we've had the pleasure of working with. They installed our new AC system and made sure everything was done correctly. When we needed an adjustment to the drain line afterward, they were incredibly accommodating, came back out, and made sure everything was taken care of properly. There was never any frustration or attitude...just genuine professionalism and a clear desire to make sure we were completely satisfied. What impressed me most was how they carried themselves throughout the entire process. They were respectful of our home, patient, knowledgeable, and genuinely kind. Great workmanship is important, but great customer service and integrity are what really make a company stand out, and these guys absolutely delivered on both. Our new AC is working great, and we couldn't be happier with the experience. I would recommend them without hesitation to anyone looking for AC installation or service. They've absolutely earned our business in the future. Five stars all the way. Mahalo again, Nicole and Calvin!