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787 Realty

4.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - 787 Realty

Buyer's agent

Listing agent

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11 years ago

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Eric Bramlett - Partners - Bramlett Partners Collage Photo

Eric Bramlett - Partners

(315 reviews)

Far West/Northwest Hills

We worked with JC Adams to purchase our first home and had a wonderful experience from start to…read morefinish. As first-time buyers, my husband and I went into this process cautiously, not knowing what to expect. JC made the entire process feel manageable and even enjoyable. He is friendly, knowledgeable, and always took the time to explain things clearly so we felt confident in every decision. JC was extremely responsive and kept us informed every step of the way, which gave us so much peace of mind during what can be a stressful process. JC is thoughtful and professional, he truly had our best interests at heart and went above and beyond to make sure everything went smoothly. He had our backs and really helped us thoroughly examine every home option we considered. We're so grateful for his support and would highly recommend JC to anyone looking to buy or sell a home!

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

Capital Title - Austin Northwest

Capital Title - Austin Northwest

(12 reviews)

Far West/Northwest Hills

I had a property tile issue here in LakeTravis so I went to Capital Title in LakeWay and talked to…read moreDana Verrell and she was great! It was five o'clock Friday and she stayed late and listened to my to the issues that was having! Dana was able to answer all of my questions right then and there! So I highly recommend Dana Verrell at Capital Title LakeWay

Careless work like they were sleepwalking through the transaction. I was the seller and they did…read morenot have the attention to detail required for a real estate transaction including not filling in forms completely and having no idea how to handle a seller with a non-owner spouse. Diane Myers said she would address it in the documents, but didn't even after being provided the correct legal wording. She did not provide the documents beforehand and seemed surprised that I was reading before signing. And we needed to transfer the HOA passwords to the buyer during their closing and these were left on the front desk public area where anyone could pick them up (I had to ask them to put them behind the desk but perhaps with the buyer's closing doc might have been more secure?). And lastly, the HOA transfer required the new buyer to sign 2 copies of a state form (they only had him sign 1). Realtors should choose other Title companies instead, as this was very straight forward and wasn't correct so I can imagine what happens with a complex close.

512 Living

512 Living

(237 reviews)

West Campus, University of Texas

Since day one, Gary DePinto has been very helpful, truthful, friendly, and overall a true…read moreprofessional. Managing our investment property in Austin after moving to the North East was quite challenging for us, and Gary made this incredibly easy and stress free. He was always prompt, and transparent in his communications, which seems to be a rare trait to find these days. Eventually, when we decided to sell the property, we entrusted Gary to not only get a good offer for the house, but to also take care of the various maintenance issues prior to listing. Gary exceeded our expectations on every metric! We were able to go through the whole process remotely, and Gary made sure everything was as smooth as possible for us. We are very grateful that we were able to connect with such a wonderful person. It goes without saying that we would highly recommend Gary to anyone looking for a real estate agent!

I have never in my 20+ years of renting come across such bad business practices…read more I reached out to Mission South via an online listing from Zillow. The returning contact was Vito Raymond with Metro 512 Realty a.k.a. 512Living a.k.a. The 512 Group. Vito met me onsite at Mission South to show me apartment 112. When I arrived he said that unit had been leased but he could show me 109. Unit 109 left much to be desired. You could tell they were working on it, but you could also see the unit suffered years of maintenance neglect. Still sensing my hesitation, Vito called me back to come look at a finished unit at Mission South the next morning. This unit looked good, but sadly it was on the second floor. Due to a current disability, I need to be in a first floor unit or have access to an elevator for upper floor unit occupation. I asked Vito if some basic updates could be made to the 109 unit before I applied & he said that my list items were already on their list to take care of. I informed him that I was not available for any move-in until at least March 13, due to my being out of the country. I don't think that message hit home with anyone, because as I was out of town, the pressuring messages started flooding in. Multiple texts from Vito to which I replied that I was still abroad. I asked if I could see the unit before signing the lease & if it didn't work, for whatever reason, if I could get my security deposit back. His reply was "Yes that can happen as long as you don't sign the lease first. So pay the deposit and tell Loren our property manager that you want to see the apartment before signing the lease". The very next day I got an email from 512Living - Mission South's assistant manager Marisa Garcia. "The security deposit and admin fee payments are missing in order to hold the unit & send the lease.", she explained. In fear of not having a place to live when I got back to Austin, I reluctantly paid the admin fee & the security deposit via an online portal on March 8th. my mistake was assuming Vito had spoken to them about my being abroad & about my request for the deposit refund. Friday 3/15/24, I texted Vito that the unit wasn't right for me and that I wasn't going to make our meeting or sign the 12 month lease with Mission South. He wished me luck & asked me to reach out to Loren, the manager for Mission South & employee of 512Living to get my security deposit refund. I called & left a message with the admin on shift. Later that day I got an email from Loren reading ..... "Mary- I've attached a copy of the application for your records. Your application was received on 02/26 & approved on 02/28 when your guarantors application was submitted. The deposit was paid on the 8th, & the lease was sent the same day- the unit had been held since the 8th. On page 6 of the application, it states in paragraph 3 & 6 that we may keep the application deposit as liquidated damages if you don't sign the lease or withdraw your application. I know Vito mentioned you weren't ready to commit to a long term lease. I can ask the owner if they would consider a shorter term lease if you would like; let me know and I can reach out to the owner. If you have any questions in regards to this, please let me know. -Loren" Notice that in the email above Loren improperly refers to my security deposit as an application deposit. I paid a security deposit, as referred to in the application. I did not ask for a 6 month lease that she attempted to have prepared for me. I explained to her that Vito mentioned that the security deposit was refundable if I didn't sign the lease & asked her to have the owner call me. After two days of no reply I followed up with an email explaining that I am not interested in signing a lease & that I do not feel comfortable doing business with a company that allows misrepresentation of terms from an agent regarding the refund-ability of security deposits. I also asked them to send an itemized & dated list of any liquidated damages suspected to be associated with this transaction. I still have not received this. Loren replied "although the application specifies that we can retain the application deposit as liquidated damages in case of withdrawal or failure to sign the lease, the owner has agreed to refund half of your application deposit, totaling $537.50." Again incorrectly referring to the security deposit as an application deposit. There are no defined terms for clear understanding. They change the deposit term to suit their needs. This is absolutely poor real estate practices & every realtor I have spoken to says they are operating incorrectly by Texas law. Even Vito texted confirmation that he "did say the security deposit was refundable and that has always been their policy". I took the partial refund, but I am still waiting on the receipt for damages. They are now past 30 days as required by law in the state of Texas to produce this. I am still working to get the rest of my money. BUYER BEWARE!

787 Realty - realestatesvcs - Updated May 2026

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