Jacqueline wouldn't let me use the restroom until I made a purchase had to make it before hand was…read morein the middle of a conversation the entire time with one of her coworkers and with other customers coming in. As I was purchasing my Chapstick, a lady came in to use the restroom. They did not make her make a purchase beforehand. She happened to also be Hispanic so maybe it's a race thing and when I asked, you're not gonna require her to make a purchase, they just kept don't worry she'll make the purchase. . So she had to wait for me to get done with the bathroom had plenty of time to make a purchase, but was not required to . Not only were they not kind enough to open up their restroom, but they are racially profiling . Not good people

AN INCIDENT OF ATTEMPTED ELDER ABUSE, BULLYING, COVERED UP WITH DENIAL…read more I was told by a man at this Chevron that I would have to agree to give a $30 tip for his workers on a $200 interior detailing. The cashier told me that didn't sound right, that most people left 10% and it was always their choice how much to tip. When o told the man what the cashier said, he said, alright, make it $20. Then the manager was notified and the man said, "It's her choice , I didn't say how much to tip." So, I got targeted, probably because I'm 72 and was with my autistic son. The man was rude to my son, roughly telling him to get out of the car. The man told how much to tip and then the man played innocent when confronted by the manager. No one apologized, I left a $10 tip because the other workers shouldn't be stiffed because of that man. All in all it was a very depressing experience. *********************** UPDATE: Chevron's response and my response: On Feb 18, 2025, at 11:36AM, Consumer Connection Center: Dear Marshall, Thank you for your patience while the relevant retailer or marketer reviewed the information you provided for this independently operated station. Here is their response: It appears there has been a misunderstanding. Our intention is not to exploit customers, as we value repeat business. The manager clarified that tipping is optional. Typically, there is an additional charge for incidents involving vomit. Please be assured that we do not impose charges for tips We appreciate you bringing this to our attention, and we sincerely hope to have the opportunity to serve you again. Sincerely, xxxxxx xxxxx Consumer Connection Center Specialist Chevron Products Company, a division of Chevron U.S.A Inc. Dear xxxxxx / Chevron Customer Center: There was absolutely no misunderstanding. The man lied to the manager. The man told me several times I had to agree to give a $30 tip or he wouldn't clean the car. He used a gruff tone of voice. He asked where the weather tech mat was that I said the vomit landed on. Most of the vomit landed on the weather tech mat. I told him it was at home, that I had cleaned it myself. I just wanted the carpet shampooed. He did not have to clean any vomit because I had already done that. (With disinfectant). He absolutely made clear so that I understood he must be paid $30. Then he lowered it to $20 when I told him the cashier said this was not normal, that customers get to decide. Then he lied to the manager and repeated what I told him the cashier said: "That customers get to decide what tip they give". The dishonesty is the second problem. You calling it a misunderstanding is a third insult. I did not misunderstand. I think that he figured a 72 year old single mom was the perfect mark that he could intimidate. He was intimidating. He made very sure I understood him by repeating himself. He also scared my disabled son by gruffly telling him to get out of the car. You are defending a very dishonest mean, greedy person. One day you might find out that he will cheat you like he tried to cheat us. I would gladly take a lie detector test regarding this incident. I should have called the police instead of complaining to the on site manager. It is my understanding that if a car is exceptionally dirty, and ours was not, that any extra charge would come from the upfront quote for the job itself, not in a secret on the side demand for a larger than normal tip. I will add my answer to update my Yelp review so people can see how this kind of thing gets swept under the rug and called a misunderstanding when it was actually a bully attempting to rip off an elderly lady and her autistic son. What kind of person tries to scare senior citizens and autistic people to get a bigger tip? I told the cashier I don't think the man would talk that way to a young rich executive. It was sad and hurtful and I was afraid when I reported it because the man was so mean I feared he might take revenge. Here is a photo of the weather tech mat that I cleaned myself. My son threw up Chick Fil A nuggets that he drank too much soda with. I told the man I cleaned it myself and left it at home so it wouldn't be in the way. I wanted the carpet shampooed. The man specifically asked me where the mat was because I told him the vomit landed on the mat. The mat was at home. I cleaned it. This was a case of elder abuse and bullying and then lying when caught.

Super honest and efficient staff. Mike is very knowledgeable and takes pride in his work…read more Definitely recommended!

Everyone here is super reliable, fast, and helpful. I have a great experience every time I come by!read more

Huge shell gas station! Not use to seeing shells this big around beach communities so it was very…read moresurprising seeing one this big in size. Very clean gas station and all pumps in working condition. They offer diesel gas as well! Overall had no issues coming here!

I have such good feelings about this Shell…read more I was on my bicycle and stopped in for water. It was a 85-90 Degree cycling day. I came off of the Back Bay Loop. They had a sign pole outside to lock up my bike (not a bike rack) and did not have much of a water selection--it's a small convenience store. But I got the last Fiji Water. But the clerk here last Sunday afternoon was as nice and friendly as you get at a gas station (really nicer than most businesses)--Why can't they all be like that?! (I can tell you why but it won't be politically correct.) Maybe he was Mr. Shell the owner and happy with his gas profits. Super nice talkative guy! Bathroom required a key on the wall and was good for a Number 1, but I would not do a 2 here unless an emergency. They have 2 pumps--a whole Island that are getting ready for Hydrogen. Just gave me a good feeling to be here. I will stop in again. Hope that same guy is there.

Clean and well maintained gas station located in a central area. I only filled up a few gallons to…read morecontinue my errands for the day and it was easy to use the pump. FYI they only accept debit here.

Never ever getting gas here again!!! Why? I poured it two days ago just regular 87 and somehow…read moreyesterday my car acting up and shut off middle of the road and had it towed home. Today had a mechanic diagnosed the problem turn out it was contaminated with diesel. Now what!??!

A high priced car wash, but few places get a vehicle as clean as they do here. They do a fantastic…read morejob.

Raoul and Jorge are so amazing and were helpful in buffing out a scuff on my car. It looks as good…read moreas new. Plus they detailed my car with precision detail. 100/10!

I was treated ver bad and rude by the older cashier this morning…read more He keep yelling at me for not having a change back from my $100 bill and he ignored my request by putting my phone number to get my reward points. Very bad experience with this guy!!

Very clean and nice people. The repair shop very professional and good prices too. I'll recommend…read morethis place

I usually don't leave reviews but I had to because this car wash was horrible. Didn't get any of…read morethe dirt off of my car for $15

This gas station is called terribles We got gas at the gas…read morepump The total was $80 when we left and got home they charged $200 on my credit card at the gas pump. We had to go back inside and fight for our money

Awesome staff. Very approachable with such a warm inviting greeting as you walk in and a great…read moreselection of snacks.

I take my Tesla every week. The staff there is friendly and helpful quick affordable brushless…read moreclean.... Not a detail.

Stopped by for gas and had a smooth and easy transaction. They also offer diesel and E85 ethanol,…read morewhich is great for different vehicle types. The ExtraMile convenience store was clean and well stocked. The station itself looked tidy, and they had squeegees available for cleaning windows. Overall, everything worked smoothly and I had no issues at all pumping gas here!

This place always closes for 30-40 minutes between the hrs of 5 and 6pm EVERYDAY when people are…read moregetting off work and trying to get gas! This is absolutely dumb. They aren't doing shift changes because nobody is up front at all for the 30-40 minute period. Such a big inconvenience. And I arrived at 5:05pm

Always kind, friendly service. I go here to get my propane tanks filled. Thanks as always!read more

Touchless car wash drive thru is hard to find! Will be coming back for sure! Close to freeways and…read moreconvenience stores