Carmen on the cash register has worked there for over 20 years, and offers great customer service…read morewith a smile. I'm no longer taking my matrix, or F150 Super Crew to Chino Hills Car Wash by Bravo Burger, or Express Wash by Sam's Club, now that I've tried Grand Car Wash... I got the hand exterior wash only on my truck for $10.99 (plus $2 tip) Next time, I will try their Wednesday special for $17.99 full service with free seal wax?

I wanted to give this place a fair review because the staff working on the vehicles seemed friendly…read moreand did a good job with what they had to work with. The main thing I noticed is that the property could use a little more attention when it comes to overall presentation and the customer waiting experience. Even a few small improvements to make the area feel cleaner and more comfortable would go a long way. I also noticed the sign stating that they recently stopped offering cash back for guests who want to tip the staff. I thought that was a little unfortunate, especially since the employees are doing a lot of hands-on work and some customers may not carry cash. The wash itself was okay, but I felt the final result coming out of the tunnel could have been a little better. The employees did their part, so this may simply come down to equipment, maintenance, or the overall wash setup. I always like supporting businesses that provide jobs and employ local people, and I don't mind paying more for a full-service wash when the overall experience is there. For me personally, though, I'm not sure I would return. I would probably choose an express wash next time and take care of the finishing touches myself. Overall, there is definitely potential here. A little more attention to the property, customer experience, and the tools available to the staff could make a big difference.

Amazing customer service. Exceptional car wash. Great value. Will come back soon!!…read more Fast, efficient and friendly!

If you want the worst car wash experience, go here…read more I spent $90 on a hand car wash, expecting my car to be properly cleaned. Unfortunately, they could not even remove bird droppings from the exterior and told me that this was not included in a general car wash. They also promised that the $90 service included interior cleaning, but afterward they said that cleaning the plastic surfaces was not included. This was extremely disappointing because the expectations were not clearly explained before I paid. My biggest issue, however, was the rude and unprofessional behavior of the supervisor, Cornelio. His attitude toward customers was unacceptable, and he did not seem to understand how to handle a customer complaint or resolve the situation professionally. I left with an unclean car after paying $90. For that price, I expected much better service and basic customer care. I am still shocked that a $90 hand car wash could leave bird droppings and other dirt behind. Very disappointing experience. I would not recommend this car wash unless they make significant improvements to both their service and customer treatment

This place does great work! I was pleasantly surprised and very satisfied with the Platinum Wash…read more My vehicle was cleaned thoroughly, handled with quality care, and left looking great and shining. I will definitely be returning and plan to try their interior detailing and clay bar/wax services soon. Highly recommended! Don't let some of the reviews steer you away from giving this business a try.

My son took his track to get clean today and it's still very dusty inside. The floors are still…read moredirty.

Excellent customer service from Kevin and Tyler today. The employees here especially these two…read moredudes are clutch in decision making and following through. From making their rounds checking in on customers, assisting in any kind of way to get the customers back on the road with a clean looking vehicle! They go above and beyond at All American Express (Pine Ave) and their friendly attitude and willingness to help makes a lasting impression. Join the club, they have great value packages for all.

Came in for a quick truck wash. First time here and it's very modern. Left my truck very clean and…read morethe shampoo they used let a nice scent afterwards. If your truck or car has aftermarket wheels this the place to go because the track they use does not have side rails so your wheels won't get scratched on the track. Good value for the packages they offered plus you get a free wash if you sign up for their texts.

When I visited them the building was completely empty, not one person or car in the parking lot…read more The door was wide open but it looked like a ghost town. I called the number on Apple Maps to see if maybe they were on a break or they were in an office. Someone picked up and I told them I was in the building needing a wash, with attitude they responded "Yeah we're in the back that's why the gate is open." The gate led to the back of the mysterious building, very weird. I got in my car and left

I'm giving House of Car Wash in Montclair four stars and honestly I'm being a little generous,…read moremainly because the staff was genuinely very nice and accommodating, and I want to give credit where it's due. This one's partly on me because I showed up without my key, but they were super patient and worked with me, even letting me drive my Tesla through the wash myself. They helped me figure out valet mode, didn't rush me, and were calm while I was clearly stressed trying to get everything sorted. That kind of customer service matters and it definitely saved the experience from being a total letdown. That said, the vibe was... strange. I pulled up and genuinely thought the place was closed. It was completely empty, no cars, no staff visible, nothing. It felt like a zombie zone. I sat there confused for a minute until someone randomly appeared and waved me in. Even when I went to pay afterward, there was nobody around again, which added to the whole uneasy, deserted feeling. What was extra surprising is that it was a Tuesday special, so I expected at least some traffic. Seeing it that dead was honestly concerning, especially given how highly rated this place is on Yelp. As for the wash itself, I paid about $50 for a wash with wax and I don't think I'd do that again. I actually watched them wash the car and didn't see anything particularly special that justified the price. It wasn't bad, but it also wasn't impressive. I also tried the massage chairs out front while waiting, which cost $5 for 15 minutes, and I definitely wouldn't recommend that. Totally not worth it, especially sitting there alone in an empty lot. Overall, the staff was kind and helpful, and that's the main reason this isn't a lower rating, but the odd atmosphere, pricing, and mismatch between expectations and reality mean I probably won't be back.

Here's a polished review you can post:…read more I highly recommend this guy! He did an amazing job, and his attention to detail really shows. It was extremely hot outside, but he never slowed down or complained--he worked hard from start to finish and made sure everything was done right. It's hard to find someone with this kind of work ethic and professionalism. If you're looking for someone reliable who takes pride in their work, he's the one to call!

Great service…read more Great company. Great value. Owner very responsive and made sure every came out great. They came out last minute and very good with communication. Would use again!

I love that this car wash offers two free red towels to use to wipe down your car and there's a…read morebasket to return used towels. The car wash didn't every tree sap off my car, but did a decent job! I was able to get it off my scrubbing it down with the towel. $12 for the basic wash.

Went through today and was so delighted to see complimentary clean towels! (2 towels per customer,…read morereturn to dirty bucket when finished). I pray we don't ruin a good thing by taking advantage of this generous towel service. 10 stars for the whole experience. I swear the vacuums also feel stronger now compared to a few months ago. I also notice management takes feedback seriously. Small changes every time I visit every few months. Reflects comments on yelp. Keep up the great work!

Job well done. Proffesional and respectful. In time response to my request and came to do the car…read moreon time of appointment. Prices are reasonable. Car was done spotless, smells good. Definitly recommended .

Fast same day service Professional and prompt…read more Great prices and even better service!! 11/10 would recommend

Nice and clean and WELL LIT! I went later at night, like after 10PM, and the place is VERY WELL LIT…read moreAND CLEAN! I am a female and I went alone and had no issues or felt any type of way about my safety. There were actually 3 other NICE cars there as well getting cleaned. I live in LA & let me tell you I would NEVER pull up at night to any one of the ones in LA, safety being the obvious factor. I would use this Wash N Vac again day or night if I'm ever in the area again. BEST PART you can pay for the Wash and Vacuum with credit card or debit card, unlike a lot to places that expect you to have $16484 dollars worth of quarters just conveniently on you . Pricing was standard for use of the amenities.

No longer the $5 car wash. $2.50 every 4 minutes and if you do not stop it , it keeps going ! I…read morepulled into an empty space and the timer was going, over 20 minutes, someone paid for that. I stopped it, no longer going here

Right off the 60 freeway, I believe the exit is Central. I use to stop here frequently on my way…read morehome from work, years ago. Good to see it's still up and running.

Literally the worst gas station ever, god forbid trying to buy anything. The doors are always…read morelocked. Employees always in the back doing who knows what.