I was skeptical about used car dealerships after having a bad experience with another dealer . I…read moredon't appreciate being pushed around or someone trying to force my hand to buy something . Thankfully after looking at some reviews I decided to check out ELDORADO and I met the wonderful Mark. Mark is like a kind uncle . He was patient, he was informative, and he was invested in me making the right choice for my lifestyle and my budget . He was never pushy like the typical sleazy used car salesman so I felt comfortable working with him. We found a car that worked for me and his team even handled all the dmv requirements so I didn't have to do that myself . I am so happy with my purchase . My family got a chance to meet mark as well and said if they ever are in the market for a car they would work with him in the future! I also want to note that after I bought the car I had a problem with my heat . I called mark and he was so apologetic and instantly called a mechanic who took care of it right away at no cost to me. Mark has called to follow up with me and ask about my family even though I already bought the car. He is a genuine person as well as the rest of his staff. I would highly recommend this dealer if you're looking for a good used car !!

I initially gave this place 5 stars because Mark is a very charming and nice man who does try to…read morelook out for you and help you with your car buying experience. My gripe however is that I'm not even in my second month from owning one of their cars and I've had an exhaust repair (if they inspected the pipes they would have seen the damage right?) luckily it was within the 30 days so the did cover that! But I didn't have to skip work so probably evens out the cost in reality. And now I'm staring down the barrel of a complete transmission replacement putting me $5000 out of pocket. By the way that's half of what the car cost! Fist time taking it into an interstate going above 65mph and the cars transmission fails. When a car You just bought, and after being assured it was running great! Has it's transmission fail, is a large kick in the teeth! I would advise anyone considering buying used, to seek a proper inspection at the car dealership before buying used. Do not take the people selling it on their word, as it can cost you big time. We were dumb enough to think we won't need the extended warranty. Maybe you should chip in for it. Better than being stuck with a $5000 bill I somehow have to find in the back of my couch. I really wanted to like this place but now I am just waiting for more things to fail with the car I'm now stuck with until it's paid up.

First I'd like to shout out Joann from leasing she went above and beyond. She connected us with the…read moremost amazing car salesman louis who made sure we got exactly what we were looking for. He communicated with about everything there were no surprises.

I had been a loyal Bay Ridge Honda customer for over 10 years, leasing and purchasing multiple…read moreHondas there. Unfortunately, after several awful experiences ,my most recent experience was so disappointing that I won't ever be returning. I came in with my own financing already secured. Despite that, I was strongly encouraged by sales person who I have been working with for many years to apply through Honda Financial Services instead. He stated that I would get a better interest rate. I was told my car needed to be Honda Certified in order to move forward with that financing, which required nearly $2,000 worth of repairs. After more than eight hours at the dealership, I was finally told that the Honda Financial Services loan was 4% higher than the financing I had brought in with me. Since I ended up using my own financing after all, the certification and the nearly $2,000 I spent turned out to be completely unnecessary. The entire process felt unnecessarily drawn out, exhausting and manipulative. Spending more than eight hours at a dealership for a transaction that should have been straightforward is unacceptable. I also did not have positive experiences with my salesperson despite working with him for many years. I simply did not feel I could trust him. One detail that stood out at the last visit was that his desk was elevated on risers so he sat towering over customers, which struck me as an odd, uncomfortable and comical dynamic. Finally, after the long day, I was taken into the back to a finance office to sign paperwork and was subjected to aggressive sales pitches for additional products and warranties. He used intimidation and scared tactics. The presentation made many of these add-ons feel mandatory rather than optional, creating an uncomfortable, high-pressure environment at a point when I was already mentally exhausted. I feel people who are not as adept as I am in car buying can be deceived into purchasing these add-ons. This review reflects only my personal experience, but after more than a decade of being a loyal customer, I left feeling misled and pressured rather than valued. There are many reputable dealerships where the buying process is transparent and respectful. If I were shopping again, I would look elsewhere. On the flipside my experience with Edwin at Honda Services for service and maintenance have always been great.

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

Jonathan was an ace. Always prompt at answering my question, polite and always ready to help. He…read moredid his utmost best to meet our budget and the deal was done smootly and swiftly. All my experiences up to that point were mostly all very negative. I will def do business with him again on our next lease.

Would not recommend that office. Was promised the car in a week in fact waited for almost a month…read more A car was delivered but different trim than was requested. Fully loaded car came without floor mats. I told about all these issues to the owner of the business but he couldn't resolve anything even the floor mats absence. Very frustrating experience.

Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

PLEASE READ AND BE ADVISED! SHADY Update to review below…read more I purchased a vehicle out of state through Plaza Honda. I was very thorough in my questioning to Dan regarding condition. First red flag was that they did not know Honda's current CPO warranty that is offered nationwide and tried to tell me I'd get a different warranty Honda no longer does. Their f&i manager Omar was uneducated on the current warranty and blatantly rude even though I turned out to be correct about the warranty being longer than what they said. The vehicle arrived with quite a few undisclosed issues such as climate console damage, rear fender damage, exhaust trim damage, rear window shade destroyed and no clips to attach it to, and it desperately needed an alignment to name a few of this LONG list. This vehicle is Honda Certified but items checked for working or being assessed were quite obviously skipped. Makes you wonder if they're inspecting anything at all in there inspections or simply checking the boxes with no true inspection! BUYER BEWARE!! This does not meet Hondas requirements and they could be sliding on by with your "certified" vehicle too! I was very patient and sent images and quotes and waited 10 days for response from Wilson Mateo Manager before hearing back after countless calls and emails asking for an update on what they plan to do regarding these issues. I would call and no one was ever available, off that day, anything to not help! Never received a call back or apology from anyone. Got in contact with GM Saad Mirsa and was finally promised a resolution! I was patient and grateful and just want to be out of their hair and move on with my car and life... well Saad played the same old song, ghosting me and no help! I gave them a total of 3 months to make things right before feeling the need to review but don't let it be you!! They STILL haven't gotten back to me. Response here and there leading me on then ghost again for 7 days over and over again. SHADY SHADY SHADY! Sending this up the latter to Honda directly regarding a certified Honda dealer selling certified vehicles not being thoroughly inspected. UPDATE UPDATE UPDATE: immediately following my bad review posted across all formats they did in fact send out the parts almost immediately(that they'd been "waiting for"). Paid the dealership near me to install and fix the issues. Rob is the best over there, their saving grace and gave me an apology and call right away. It shouldn't take a bad review to get what should've been done day 1 but they did ultimately do the right thing and take care of the issues and I am happy and in love with my vehicle now!!

I had an extremely frustrating experience with the Plaza Honda Service Department. I came in…read moreexpecting basic support, but instead was met with inconsistency and poor customer service. First, they refused to honor a tire warranty I had from another dealership, which was already disappointing. Then, I was told they don't offer Sunbit financing for amounts over $1,000. When I questioned this, they suddenly backtracked on that statement, which made the whole situation feel unprofessional and unreliable. To make matters worse, I was told a single tire would cost around $310 and that they would "see what they can do" on the price. That kind of vague response, especially for something that expensive, didn't inspire any confidence and felt like they were just trying to smooth things over without actually helping. Overall, this experience has completely turned me off from this service department. I will not be returning, and at this point, I'm seriously reconsidering ever purchasing a vehicle from this dealership again.

amazing help us with everything made us feel like family best dealership in Brooklyn helps us get…read morea 2026 jeep

I dropped off my brand-new pickup truck with only 100 miles on it. It was spotless inside and out…read more When I picked it up, it had 43 additional miles, and the interior was dirty with garbage, footprints on the back seat, and scuff marks on the backs of the front seats. I understand a short test drive may be necessary, but there is no reasonable explanation for adding 43 miles during service. I expected my truck to be returned in the same clean condition I left it. This was a very disappointing experience.

Been dealing with these guys since the Great Recession. Boris Pulled through back in 2011 with an…read moreMDX Lease (that I ended up purchasing) when my options were limited. Fast forward to now, Felix got me a good trade in on the Acura when most didn't want to deal with it. SO I got two new Mercedes Benz's (E300 and a GLE 350) and both transactions were convenient, honest and seamless. Felix ROCKED IT and I would use him and Boris for any car transactions. They also followed up on plates and suggested getting glass insurance (way after both transactions were complete) so they obviously care a lot more about a satisfied customer than just making a sale (like most car guys) I HIGHLY RECOMMEND THESE GUYS !!!!! Id give em 6 stars if I could !!!!! Jason R. (Watchung NJ)

They have done it again!!! I'm absolutely amazed. I have been looking for a particular car recently…read moreand the only way to get it, (a 24 model) was to actually deal with dealers that don't work with brokers. There's a reason why I stopped dealing with "stealerships". I called Lenny Komsky and asked for advice. Not only did he take the time to try and get the car but when he was met with pushback(from the dealerships) he gave me the info needed to try and get the car I wanted from an out of state dealer. After calling a few dealers and giving them the numbers that Lenny told me the car should be selling at(much lower than what the dealers wanted), I finally got a dealer to call me back and agree to what Lenny told me the car should be at. The dealer than proceeded to send me the paperwork which Lenny asked for me to send to him to double check everything. Even though they made nothing on the deal, the Grand Prix team made sure I got the best possible deal and made sure everything was in order. I was even able to get the car delivered to my front door from a dealer close to 800 miles away for no extra charge. Again all tanks to Lenny and his team. I really don't know how to thank them for this. On top of all that, Lenny was able to get me out of my current Lease 8 months earlier so I can get the car I've been looking into. Mind you some dealers quoted me 800 dollars a month more than what I ended up paying for the same car.

I had a lovely experience shopping for a car here. I did not end up purchasing from them, but I…read morethought the sales staff was chill, and very accommodating.

Update as of August 13, 2026:…read more I emailed Jennifer on Monday, August 10, and followed up again today. I have not received a response to either email. Joel actually reached out the same day I sent the email, August 10. During that call, I asked him about the email I had sent to Jennifer. He said he would speak with her and get back to me. I am still waiting to hear from him regarding both the proposed trade and the tickets the dealership agreed to pay. At this point, I feel as though I am being ignored and given the runaround. I have an email confirming that a check was supposed to be issued for the tickets, but I have not received any receipts or written confirmation showing that the tickets were actually paid. This is a serious concern. If the tickets remain unpaid and my vehicle is booted or anything else happens because of them, there will be a much larger issue. If I do not receive proof that the tickets were paid, I may have to pursue the matter through legal channels. I have tried to handle this professionally and have kept written documentation of every communication. I am simply asking the dealership to provide proof that the promised ticket payments were completed and to respond to my proposal regarding the trade. The continued lack of communication only adds to an already exhausting experience.

After meeting a couple of shady car dealerships I was not sure of what to expect when I went to…read morecheck out this Truck I saw on their website. I went to take this truck for a test drive, I met Anthony, he was very helpful, willing to answer all my questions and concerns, very polite, and professional. The truck ran smoothly, great condition and great price. I made the car negotiations with Angelo (the owner), I must admit he really exceeded my expectations. Nowadays is hard to find a man of his word and this gentleman know exactly what that means. We made the deal on this truck I really wanted, great buy, great car and the place is above what I expected. His staff Roseann, John and even the guy who clean the car for me Al, they are all very nice. I will recommend this dealer to anybody, I ended up purchasing this truck I had fell in love the minute I saw it. Angelo made the whole transaction so easy and made me feel comfortable. If anyone is looking to buy a vehicle this is the place to go! Thank you Angelo, Anthony, John, Roseann and Al :-) You all made me very happy and now Im driving the car I always wanted. (BIG SMILE)

I would love to say this is my second car from bling bling auto my first was a Mercedes c300 and…read morethis is my second car from them Lincoln mkz the best condition car's I have brought along with the first car i purchased from them as well I can't begin to tell you the respect the loyalty from the owner and the secretary the most cleaned used car you can get that looks like new never a problem with there vehicles I recommend everyone to this place they get all my business I wouldn't go nowhere else I'm happy with the offers they have