1. 714 Shutters

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Newport beach, CA

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714 Shutters

4.5 (2 reviews)
Closed • 7:00 am - 9:00 pm

Services - 714 Shutters

Motorize existing window treatment

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Ocean Custom Drapery, Blinds, Shutters & Shades - Custom Drapery and hardware with woven wood shades. (Natural grass cloth and reeds)

Ocean Custom Drapery, Blinds, Shutters & Shades

(143 reviews)

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Gina deserves some sort of award for the patience she demonstrated over the course of the year it…read moretook us to make a decision. She was personable, took the time to understand my style and always gave feedback/recommendations without ever pushing us in any direction. I had several home consultations with other vendors but Gina was the only one who truly took her time with us. You get what you pay for in terms of personalized service and results - both she and her installer John are wonderful to work with. Thank you Gina!!

Blind Shade And Shutter Repair Services

Blind Shade And Shutter Repair Services

(21 reviews)

First time contacting Ralph via Yelp and this was the response I received for asking his next…read moreavailability. I was literally about to call him and ask him to come and repair my blinds but he sent me this text that turned me off... im like why the in Heck would you say this type of comment to a new potential client? I understand my repair job might not be worth it, but im a person if im satisfied, I leave 5 stars both on Yelp and Google to help the small business owners even though they never even mention it. Literally, I was going to hire him and he sends me that response saying Im playing entertainment with his time comparing quotes?? My goodness,,, i dont know why you would say that to a customer, that is the worst customer service experience i encountered in a LOOOIONG time. I hope you rethink about sending your negative feedback back messages to your customers! Just saying..

I contacted Ralph on Friday afternoon and was quoted with an availability immediately for the day…read moreafter - Saturday afternoon. He was very prompt and made it in time as expected. He was very responsive and was very professional. Once he understood what was needed where I needed 11 blinds in total to be installed, he worked on it very efficiently and got it all done within a reasonable timeframe. I appreciate the quality work he was able to provide by installing my blind shades and would hire him anytime I need help. I would recommend Ralph to anyone who asks for a reference. He is amazing! Thank you so much Ralph!!

714 Shutters - shutters - Updated October 2026

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