I'm updating my review. JJ called me back and they said that they couldn't return my $60 deposit…read morebut that they would use my gift card as a deposit for my next visit. I was ok with this. At the time I was a little upset, given the situation with a sudden death but I understand that a policy is a policy. Do I sound Bi-polar yet? No, I can just give props to a good place when needed. I also believe that one bad experience should not be held accountable for the entire business. I went to my rescheduled appt and had Ben Wight do my tattoo at their new location in High Falls (which is awesome btw). He did an amazing job. So friendly and personable and his artwork is great! Well worth the wait! The entire staff was nice nice and friendly, including the receptionist. Can't wait to back for more work. Ben did a wonderful flower tattoo for me that is in honor of my grandmother that I will forever be grateful for! I will post a pic now and then another one once it heals! So happy with the results! Great work!

Excellent space, location and good energy. A cousin to Love Hate so I knew I was in good hands…read more Happy to see some female artists rocking the tattoo guns too! My artist was Bri this time and no complaints at all! The shop is clean and everything you want to see in terms of safety and hygienic practices! Already planning my next trip!

So where do you go when you suddenly decide on a spur of the moment tattoo? You go see Aric at…read moreDark Pearl Tattoo of course! We've known Aric a long time. My kids went to school with him and hung out a lot back in the day. He's creative, patient (especially when you're not really sure what you want) and offers ideas. He's funny, creative and has a way of putting you at ease. Prices are reasonable. You won't be disappointed.

I stopped in during their flash event last year, really just to support a friend, not to get a…read moretattoo myself. The artist and I started talking and I ended up getting one of my favorite pieces. They had a line out the door, yet they still took their time and did an amazing job on myself and my friend. Not to mention that a portion of their proceeds for the day went to charity, Dark Pearl is a great spot and I'll find myself getting tattooed here again soon, I'm sure.

Best tattoo shop in all of Rochester. Extremely professional, flexible and kindest artists I've…read moreever worked with. Tarah and Zach really are a mom and pop family owned local shop. Both so amazingly talented. Each artist at the shop is so kind and uniquely gifted. The old shop was amazing but the new shop is absolutely incredible! The design is gorgeous, so clean, spacious, and comfortable. Everyone makes me feel super welcome when I visit, they even offer snacks and beverages to clients. They really go above and beyond to make every client feel special. Best shop in WNY even! I don't live in the state anymore and I still send friends here!!

This is one of the best shops I have ever been to! Connor did an INCREDIBLE job! He was so…read morecommunicative and the detail is insane!!! 10/10 recommend will be coming back asap!

I would highly recommend this place! The set up was perfect with it's beautiful architecture,…read morelocated on the second floor of a refurbished historic building. Everyone was so welcoming! I went to Dylan Tate and he is incredibly talented! He worked with me on the design and suggested adding details to make my piece even more uniquely beautiful. If you are looking for a quality work, make an appointment here...You will not be disappointed!

I can't say enough about the incredible artwork of Dylan Tate at Love Hate Tattoo. I first went to…read morehim about two years ago to get the tattoo on the right, which is a photo of a pittie I became very attached to at Posh Pets Rescue in Long Beach. I wanted something to memorialize him, so I went to Dylan, who did the amazing job you see below. Two years later I decided to memorialize my dog Max in the same way. And the job Dylan did on that one (the photo on the left) is even more incredible. The photos that Dylan worked off of are also shown below, so you can see just how amazing his work is. The tattoo of Max is so lifelike it's scary. The cost for this amazing artwork is more than reasonable. If you want a tattoo that you'll be proud to show off, call Love Hate and ask for Dylan, although I doubt you'll go wrong with any of the talented artists at Love Hate!

My new tattoo is fabulous! I walked in one day, chatted with Woody about what I was looking for in…read morea design, sent him a couple pics and made an appointment to return a couple weeks later. My appointment got started a little late, but I had a couple minor tweaks for the design, so it was cool anyway. Woody has some serious talent! The people I interacted with were friendly. It's a nice laid back environment. I zoned out for 3ish hours and at the end had a unique piece of art on my leg. I'm dreaming up the next piece of art already! Thanks for a great experience, I'll be sending anyone who is looking for a great place to get some ink to you guys.

Terrible tattoo quality!! Terrible staff!!!! Very rude lady that answers the phone! They can't…read moretattoo colored skin I think k they are racist! I came in feb 7th to get a tattoo done and it's a simple name tattoo on my hand small and the weeks later my tattoo faded completely . I was told during my tattoo from rock that he will most likely have to touch it up in two weeks then as I kept on contact he told me why am I contacting him he has a wife and this was so inappropriate ! Do your job! Ignoring customers because you don't want to deal with it!Fix the tattoo! I haven't heard back from rock to get my tattoo fixed ! The shop staff cannot tattoo colored skin . Your tattoo will fade. Terrible customer service !!! They are a fraud!

Nothing but GREAT things to say about this location, clean, honest, great (Amazing is a better…read moreword) artists, quality work and environment... It's a comfortable, safe place and they really do care about the experience each Customer has - Definitely one of Rochester's Best

Amanda did a great job. My sister and I got matching "Sister" tattoos on our ankles. Amanda was…read morefriendly and knowledgeable. Gave us clear instructions for taking care of new tattoo. We would definitely go back again

Definitely recommend for tattoos and piercing. My daughter and two friends had Pat do their…read morecartilage and daith piercings, and he recently did my daith and my friend's as well. Healed great, and done quickly and well:) Today four of us went for smaller tattoos commemorating our marathons, beloved kitty, and one in memory of my friend's mom. They take walk-ins on Saturday and they were so accommodating, friendly and professional. Joel did two, Andy did one, and Ashley did two - and they all turned out great! Three artists on staff and we had a minimal wait. Bright, clean studio. Will definitely come back for more! Pics are right after they were done - can't wait to see fully healed!

Wilber ... Better than I ever could have imagined... Amazing artists, incredible shop.. make you…read morefeel immediately comfortable. Won't go anywhere else

My review is for the artist Shannon McCauley at this location, as I have only been tattooed by this…read moreartist at this shop. I started following Shannon last year on Instagram when she first started drawing flash and dreaming of starting to tattoo. Her work was colorful, true to the Traditional style and yet somewhat whimsical. Once she started apprenticing, I kept an eye on her progress, hoping she would advance enough where I'd feel comfortable letting her tattoo me. Last year over the summer, her skill had really started to develop and take off and when she was having holiday specials this past December, I decided to take her up on a sitting. Shannon was professional, friendly, and transparent about the process. She reworked the chosen flash quickly and even customized it with some text at no additional charge. She did well getting the stencil on quickly and efficiently. While in the chair, Shannon let me lead the way in conversation, it seemed she was really perceptive to whether me as a new client was a little of an introvert (and well, nervous for meeting someone offline for the first time), but by twenty minutes in, we had established such a friendly rapport, it was like hanging out with a friend. The tattoo was sufficient for someone who is still developing her skill, and Shannon is very much transparent with this information, and prices her pieces accordingly. After three months, the tattoo is still bold, without any significant muddling or blowout. I'd consider myself a tattoo collector of sorts. I've been tattooed by some of the US's leading industry professionals and know the culture pretty well, and Shannon is definitely a like minded individual. If you're looking to expand your tattoo collection, at reasonable prices with a talented and developing artist, Shannon is the one you need to be contacting.

The shop is very inviting and comfortable Erik the owner is who does my tattoos I have now had my…read more10th session with him 4 of witch were cover ups his work speaks for it self he is light handed and gets alot done in a short period of time. Erik has alot of experience and a vast knowledge of tattoo styles cover ups. Color shading and how tattoos age he has always made sure I'm well informed on how certain tattoos will age.

If I could give more stars I would!!! Our experiences with Andie over the years have been nothing…read moreshort of incredible. Back in 2024, when my middle daughter was about to turn 8, we went to Andie for her first ear piercing. As my daughter's nerves grew, Andie's patience somehow doubled. She coached her through one lobe, and when my daughter decided she wasn't ready for the second, Andie didn't push -- she supported her wholeheartedly and celebrated her choice to wait. Fast forward to last week: my other two daughters decided they wanted their ears pierced as well. We went back to Andie, and she guided my oldest through double piercings and gently worked with my youngest, who needed a little extra time and confidence. We returned the next day, and she did it! Then came my middle daughter -- the one who had only one lobe pierced since 2024. Seeing her sisters succeed gave her the courage to try again. After an hour and a half of pep talks during one visit, and then another 2 1/2 hours during our most recent appointment, she finally became a two‑earring girl! Andie was right there with us the entire journey -- patient, encouraging, emotionally invested, and truly cheering her on. She was nearly in tears with pride, just like I was. You can see that this isn't just a job for Andie. She pours her heart and soul into every single person she works with. She cares deeply, she loves what she does, and she strives for absolute excellence in every interaction. I would recommend Andie to ANYONE. You will not be disappointed -- she is one of a kind!

Wouldn't recommend. Unprofessional, untrustworthy, and operates with no integrity. There are plenty…read moreof piercers around here that actually take themselves seriously and care about their customers.

I have a variety of piercings and have been to a variety of high-end/professional piercing studios…read more(and, I'll be honest, I even have a couple piercings from back in the day - remember getting your first piercings from Claire's at the mall?! Or am I aging myself?). Dorje Adornments is BY FAR one of the best experiences I've ever had - if not THE best, honestly. From the time you make your appointment until the time you walk out the studio door after your appointment is complete, the level of service-mindedness, attentiveness, and overall care is top notch. The staff are ALL amazing (special shoutouts to Jack, who helped me pick out all my jewelry before my appointment began, and Lynda, who chatted with me about jewelry before my appointment and also helped me at the desk after the completion of my piercings). Due to a scheduling conflict with the piercer I previously selected on a whim, I ended up working with Nick (the owner) on my piercings themselves, and he just made me feel so cared for throughout my entire experience, kept me incredibly well informed throughout the process and in discussions about aftercare, and was just so lovely and relatable and delightful to talk to. I told him that the vibe in his shop was just *amazing* and I 100% meant it... and clearly, I'm not the only one. There's even a sparkly little sticker on the checkout table that says "the vibes are immaculate". They really are! I'm so in love with my new piercings (2 helix & 1 forward helix) and plan to return to Dorje in about 3 months to get the posts adjusted. I won't be surprised if I end up purchasing a new jewelry piece or two at the time of that next visit either... their jewelry selection is stunning. TL;DR The staff, the experience, the cleanliness/design of the studio itself. The vibes are truly immaculate. Definitely my go-to piercing studio from now on.

The service here is very efficient, professional, and friendly. You text when you are at the door…read morefor your scheduled appointment time. Someone lets you in and introduces you to your jewelry consultant, who shows you the pieces that will work for your piercing. They have you sit on a couch while they get your piece ready and then let you know when the piercer is ready for you. It's a pretty chill vibe. It is quite pricey, but I feel like my piercing came out well and was done by someone who knew what they were doing.